Our experience at this hotel was just kind of “meh.” We had numerous issues that were minor when taken on their own but added up to a sub-par experience overall (especially given the price we paid).
After arriving to our “river view” room we were underwhelmed by the lack of view of the river, so we upgraded to the suite, which has a pleasant view off the front of the building. However, for that price (3900 baht per night) one expects certain things like working Internet, a comfortable bed, a complete breakfast, an adequate shower, and not being nickel-and-dimed (as we Americans put it) for small charges here and there.
But, the bed was hard and the pillows clunky, the shower had inconsistent pressure and temperature, and the breakfast was average bordering on icky. On top of that, we were charged extra for a cappucino because the espresso bar was not included in the breakfast. Does 3900 baht per night really not grant me full access to standard services?
And then the Internet was just annoying. It didn’t work at all the first night. After that, it worked most of the time but would kick us off after a few minutes of idle use and make us reenter a code, which was provided on a tiny and easily lost piece of paper. Plus, we had to get a new code for each 24-hour period. When we asked for a new...Our experience at this hotel was just kind of “meh.” We had numerous issues that were minor when taken on their own but added up to a sub-par experience overall (especially given the price we paid).
After arriving to our “river view” room we were underwhelmed by the lack of view of the river, so we upgraded to the suite, which has a pleasant view off the front of the building. However, for that price (3900 baht per night) one expects certain things like working Internet, a comfortable bed, a complete breakfast, an adequate shower, and not being nickel-and-dimed (as we Americans put it) for small charges here and there.
But, the bed was hard and the pillows clunky, the shower had inconsistent pressure and temperature, and the breakfast was average bordering on icky. On top of that, we were charged extra for a cappucino because the espresso bar was not included in the breakfast. Does 3900 baht per night really not grant me full access to standard services?
And then the Internet was just annoying. It didn’t work at all the first night. After that, it worked most of the time but would kick us off after a few minutes of idle use and make us reenter a code, which was provided on a tiny and easily lost piece of paper. Plus, we had to get a new code for each 24-hour period. When we asked for a new code, the front desk would ask us to come down to get it (rather than dropping it off or just giving it to us over the phone). Why not just have one code for the entire stay? Bad system.
The location was good if you wanted to experience the surrounding area - which is a good for at least a night of fun – but if the main goal is to be on on the river it seems that the hotels further downstream are more central and convenient. If we had to do it again, we’d either go super budget or pay the same rate at a more established hotel in that area.More
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