We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice Staff - Good Location - Value for Money”
5 of 5 bubbles Review of Smart Suites

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Smart Suites
Ranked #112 of 852 Hotels in Bangkok
Certificate of Excellence
Washington DC, District of Columbia
1 review
“Nice Staff - Good Location - Value for Money”
5 of 5 bubbles Reviewed March 12, 2014

Ann and the Staff were very helpful during my stay. I lost my handphone in a taxi and they helped me every step of the way to take care of the situation. The location is good for my needs in the city. The rooms are kept clean, the hot water functions properly and there are nice amenities. This place offers good value for money in my opinion.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wgiosso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob S, General Manager at Smart Suites, responded to this review, March 13, 2014
Dear wgiosso,

Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback.

We are glad to hear that you like our hotel services & location.

Our staff is always ready to help our guest to there best.

If we can be of assistance in the future, please don't hesitate to contact us on +6622532993 or by email to bkkrooms@yahoo.com

Kind regards,

Bob Singh
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

856 reviews from our community

Traveler rating
    525
    203
    76
    29
    23
See reviews for
57
201
198
67
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Linz, Austria
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 8, 2014

It is a nice mid-range hotel in a really nice area (as we found) in Bangkok. You find plenty of inexpensive food stalls on the road, and you also have a decent nightlife. I would say it's perfect for people who are looking for something less busy/touristy than Kao San road (or one of the other famous tourist areas), but still central and with plenty of things to do.

You also have a safe in the room, coffee making facilities/water (refilled every day) and WiFi works fine. No restaurant/breakfast in the hotel, but you can find plenty of options just a few minutes away.

Staff is very friendly and helpful.

Our room had no balcony and no nice view, but that was not so important for us personally.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 34CarinaA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob S, General Manager at Smart Suites, responded to this review, March 11, 2014
Dear 34CarinaA,

Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback.

Our Hotel Located in heart of Bangkok in Sukhumvit Soi 11 which is very popular for street food & high end restaurants. There are most famous clubs like levels , Qbar , Bash are just few mins walk from our hotel for night life.

Thanks for liking our rooms & amenities in room.


If we can be of assistance in the future, please don't hesitate to contact us on +6622532993 or by email to bkkrooms@yahoo.com

Kind regards,

Bob Singh
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed March 7, 2014 via mobile

I stayed for 2 nights in Smart Suites. The location is very handy, near the sky train, pubs and restaurants, next to a 7 eleven too.
The room was clean and comfortable, and the service desk was very friendly - MC and Anne-. I will surely book in smart suites again when I come back to Bangkok.

Stayed March 2014, traveled solo
Helpful?
Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob S, General Manager at Smart Suites, responded to this review, March 11, 2014
Dear Brian B,

Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback.

Yeah true our hotel is located in very convenient location for guest from best street food to best high end restaurants & just walking distance to club& bars.

The 7-11 next door is great for guest as its open 24 hrs guest can get daily need things at very good local rates.

Thanks for liking our staff services & room standards.

We are looking forward to serve you in your next visit.

If we can be of assistance in the future, please don't hesitate to contact us on +6622532993 or by email to bkkrooms@yahoo.com

Kind regards,

Bob Singh
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
1 review
5 of 5 bubbles Reviewed March 4, 2014

Perfect locations, easy access to the BTS. Lots of great restaurants and street food in the area. MC and Ann are very helpful and very nice. Going back again this week to stay a few more nights. rooms are nice and so are the showers.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank petandos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob S, General Manager at Smart Suites, responded to this review, March 8, 2014
Dear petandos,

Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback.

Our hotel is located in very convenient location for guest from best street food to best high end restaurants & just walking distance to club& bars& just few mins to BTS Nana station. Easy for travel around in Bangkok.

We are looking forward to serve you for few more nights soon.

If we can be of assistance in the future, please don't hesitate to contact us on +6622532993 or by email to bkkrooms@yahoo.com

Kind regards,

Bob Singh
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 3, 2014

At the heart of soi 11, a few minute walk to restaus, starbucks and the BTS. Very safe and secure !:) MC, Annie and. Ann were awesome! A wonderful change from my first trip to bangkok when I stayed elsewhere. Will definitely stay here again and will confidently recommend to other travellers:)

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Myli O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob S, General Manager at Smart Suites, responded to this review, March 8, 2014
Dear Myli O,

Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback.

Yeah true our hotel is located in very convenient location for guest from best street food to best high end restaurants & just walking distance to club& bars. The sky-train Nana Station is just walking distance too.

Thanks for liking our staff services & room standards.

We look forward to serve you in near future.

If we can be of assistance in the future, please don't hesitate to contact us on +6622532993 or by email to bkkrooms@yahoo.com

Kind regards,

Bob Singh
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed March 3, 2014

In case you are looking for a economical and decent place to stay in the heart of Bangkok, this place is just perfect. Provides great access to Sukhi 11 street and average stay amenities. The rooms are pretty small but manageable for a short stay.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vimal G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob S, General Manager at Smart Suites, responded to this review, March 8, 2014
Dear Vimal G,

Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback.

Our hotel is located in very convenient location for guest from best street food to best high end restaurants & just walking distance to club& bars.

If we can be of assistance in the future, please don't hesitate to contact us on +6622532993 or by email to bkkrooms@yahoo.com

Kind regards,

Bob Singh
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 27, 2014

The staff is very friendly and will go out of its way to help you.
The location is good, but not great (10min walk) with respect to access to the nightlife at Nana. They are guest-friendly. My room was very quiet at night.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wandering T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob S, General Manager at Smart Suites, responded to this review, March 7, 2014
Dear Wandering T,

Thank you for taking the time to write a review.

Thanks for liking our staff services.Our all rooms are design to give our guest comfort stay.

If we can be of assistance in the future, please don't hesitate to contact us on +6622532993 or by email to bkkrooms@yahoo.com

Kind regards,

Bob Singh
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bangkok hotels
Bangkok Loft Inn
#61 of 852 in Bangkok
4.5 of 5 bubbles 1,476 reviews
Klassique Sukhumvit
#69 of 852 in Bangkok
4.5 of 5 bubbles 687 reviews
Banglamphu
Tara Place
Tara Place
#55 of 852 in Bangkok
4.5 of 5 bubbles 1,334 reviews
Show Prices
Show Prices
Show Prices
Silom
Red Planet Surawong Bangkok
Red Planet Surawong Bangkok
#127 of 852 in Bangkok
4.0 of 5 bubbles 408 reviews
Sukhumvit
CityPoint Hotel
CityPoint Hotel
#87 of 852 in Bangkok
4.5 of 5 bubbles 1,189 reviews
Sukhumvit
Salil Hotel Sukhumvit Soi 11
Show Prices
Show Prices
Show Prices

Been to Smart Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Smart Suites

Property: Smart Suites
Address: 43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
Phone Number:
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #112 of 852 Hotels in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — Smart Suites 3*
Number of rooms: 28
Official Description (provided by the hotel):
Welcome to Smart suites The boutique Hotel, the hotel for both business and leisure travelers. Our friendly atmosphere is evident the moment you arrive. The friendly and courteous staff is always ready to greet you with a smile and Sawadee, Thai custom for a warm welcome.Situated in a quiet location, the Smart suites Hotel located in the heart of Bangkok. The hotel provide its guests with 26 rooms modern, bright. All rooms have windows private bathrooms with hot & cold showers,telephone with IDD, color TV with satellite, refrigerator. Our rooms also offer in-room safety deposit box and hairdryer. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Hotwire, Hotels.com, Expedia, Ctrip TA, ACCOR, Booking.com, Agoda, TripOnline SA, Priceline, HotelQuickly and Cheap Tickets so you can book your Smart Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing