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Reviewed August 10, 2012

We arrived before the check in time and they are good enough to let us check in to non-occupied room. However, the room that i had was old, musty, peeling pain on wood girder, moss all over the balcony. There is no extra latch chain on the door and we girls don't feel comfortable as we are just right next to stairwell. Due to the condition, we planned to request for a change of room. At this moment, there was a cleaner came by and we asked couple of questions. However, she was very rude and kept telling us that this room was fine to stay and it was not necessary to change.

Nevertheless, we called to the front desk and requested for a change. We were told that we need to wait for the guest to check out before we can check in. We were fine with that idea. So, we put our luggage at the concierge and went out to see Bangkok!

Massage is a must thing to do in Bangkok. We were reluctant to use the massage service provided in this hotel due to the service we experienced during the day. However, after walking for the full whole day, we were too tired to walk out and search for any other massage center. And surprisingly, the massage was really good and the price is reasonable!

Here the worst thing it can happen to us! We had an early fly out at 730am. We went to the hotel front desk earlier to book our limousine. Though the operator suggested 5am, we would take a safe count at 4.30am. We were asking for an Toyota Avanza, a bigger limousine for the 3 of us with all the bags after all the shopping done. On that day, we went down to hotel lobby at 4.15am and saw no limo waiting for us. We waited for another 15 minutes and still nothing. We walked to the concierge and checked our booking and apparently, the limo was not booked at all! Instead of getting the problem solved, the concierge personnel was very rude to us and simply ask for a smaller size limo which can't fit the 3 of us. And refuse to return the deposit for us even though we shown the receipt.

Luckily, we were early for all these mess. Else, we will miss the flight because of their carelessness and rudeness!

Date of stay: July 2012
  • Trip type: Traveled with friends
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Thank Pennycns
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2012

This year in July we again selected this hotel based on our last experience. Again got good rates from sawadee.com for one double and a tripple room. Tripple room is basically the same double room but they put an extra bed in it. Location is good for shopping, food, transport availability. Breakfast is good and have enough choice.

Room tip: Try to get room with double bed instead of twin bed.
Date of stay: July 2012
  • Trip type: Traveled with family
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1  Thank MAZLahore
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2012

If you want to kill your holiday pls stay in this hotel .

Bad staff , bad room , no basic Eng. ,

If u can control you self to not kill them ,pls stay

Thanks

Date of stay: June 2012
  • Trip type: Traveled with family
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1  Thank Fahad E
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2012

The room and bathroom was clean though the extra bed was a bit hard. Very convenient for shopping. You can just walk to several malls. MBK is a bit far, you have to take a taxi. The breakfast they serve is good though it is the same every morning. The staff at the massage parlor are very good and friendly and the place is open till quite late in the night. Had a bad experience with tuk tuk, we suggest hiring a metered taxi for travelling. For Sri Lankan travellers, there is a restaurant which serves Sri Lankan food quite near the hotel, you should walk up Petchburi 15 and turn to your right and a few meters ahead you will spot the restaurant .

Date of stay: June 2012
Trip type: Traveled with family
Thank spsp123
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2012

Clean and wide room.Most staff very helpful except the man in tour information desk. We booked taxi to pattaya from him and we late 5-10 minute it because we lost. And He very angry without ask anything, and he throw our bag to the car like throw a garbage. Very bad hospitality, that make me think twice to stay there again.

Date of stay: May 2012
  • Trip type: Traveled with friends
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1  Thank Go89
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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