Terrible service and rude waiting staff, contrary to other reviews. Last night my friend and I visited this place and ordered two simple dishes of pad krapao. We waited over an hour for them to arrive and when I asked the waiter he just told me "Wait, we are busy". No apologies or anything. Yes, they were busy but I counted 6 waiting staff and 4 cooks to serve perhaps 20 people at the most.
Furthermore, while I was waiting so long I became incredibly hungry do ordered an additional dish of deep fried somtam. This never arrived and I ended up cancelling. To do this I had to seek out the owner and I had to explain the situation to him. He was clearly not interested in the service his customers were getting or the complaints that were building up. He begrudgingly gave a perfunctory apology but did not even attempt to offer any discount or complimentary drink to make up for this terrible experience.
I would have got better food and service on a street cart at a quarter of the price. Very disappointing experience and they need to look at their customer service skills if they want to survive in these difficult times.