“Terrible Service and Rude Waiting Staff”

Fork & Cork by Sphinx
Ranked #416 of 14,701 Restaurants in Bangkok
Price range: €9 - €18
Cuisines: Thai
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Restaurant details
Good for: Large groups, Local cuisine, Bar scene
Dining options: Late Night, Dinner, Reservations
Neighborhood: Si Phraya
Description: Sphinx is one of the city's most popular restaurants & bars, and the winner of several awards, offering Regional Thai and International cuisine.Sphinx is recommended by American Express " Bangkok Fine Dining Guide"Thailand Tattler " Bangkok's 100 Best Restaurant "A charming newly renovated,elegant with a relaxed and romantic where the famous and almost famous gather and just comfortable being themselves.
Reviewed November 6, 2022

Terrible service and rude waiting staff, contrary to other reviews. Last night my friend and I visited this place and ordered two simple dishes of pad krapao. We waited over an hour for them to arrive and when I asked the waiter he just told me "Wait, we are busy". No apologies or anything. Yes, they were busy but I counted 6 waiting staff and 4 cooks to serve perhaps 20 people at the most.

Furthermore, while I was waiting so long I became incredibly hungry do ordered an additional dish of deep fried somtam. This never arrived and I ended up cancelling. To do this I had to seek out the owner and I had to explain the situation to him. He was clearly not interested in the service his customers were getting or the complaints that were building up. He begrudgingly gave a perfunctory apology but did not even attempt to offer any discount or complimentary drink to make up for this terrible experience.

I would have got better food and service on a street cart at a quarter of the price. Very disappointing experience and they need to look at their customer service skills if they want to survive in these difficult times.

Date of visit: November 2022
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Thank JamesKateley
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (218)
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14 - 18 of 218 reviews

Reviewed September 17, 2022
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Date of visit: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 31, 2022

With a very nice atmosphere and a host who really gets hospitability, this place serves very nice food at a good price. Relaxed vibe. Great place for meals and/or drinks.

Date of visit: August 2022
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Thank 436hansl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 30, 2022

Fork&Cork moved from Silom Soi 4 to Surawong. The new place looks great... nice atmosphere and very attractive interior. The place seems to function as a cross-over between a bar and a restaurant... and when I was there the emphasis was on the former, while I was there to have a meal. Service was very friendly (waiter 1 and 2) to glacial (waiter 3). Drinks (wine) were good, generous and correctly priced. Food was... sorry to say... nothing special. Bland is the word that comes to mind. As pointed out by other reviewers already, there are a lot of restaurants in the Surawong/Silom area that offer nicer Thai food. Conclusion: go there for the atmosphere and the drinks; don't go for the food.

Date of visit: July 2022
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Thank MDBGhent
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 22, 2022 via mobile
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Date of visit: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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