Six of us stayed in this apartment for 4 nights just this week. For the price we paid, there is value for money. Reception and cafe staff is not 5-star standard but most employees make an effort to give a good customer experience.
However, one tuk-tuk driver stuck out like a sore thumb. We use the tuk-shuttle each day to get out to the main road and to return to apartment at night. The tuk-tuk driver we had to put up with at night was particularly unfriendly and rude. (If I recall right, he had a tattoo on his forehand). I must have stayed in more than 20 hotels in my Bangkok experience but nowhere have I come across a hotel service staff as unfriendly and belligerent as this individual. My travel companions were mostly elderly, patient folks who were unanimous in their disdain of this unfriendly rouge-like character we had to put up with. Perhaps it is because we rejected his recommendation on a cab driver to take us to some sea-food place the first night, but we learnt from one other tuk-tuk driver that guest complaints on this individual (name sounds like Pan or something like that) were very common. Huh? Why then hasn't management done something about it? It is highly regrettable for the service standard and group effort of the entire hotel staff to be undone by one individual. Sorry to say, we're not coming back to this Soi 2 apartment.
- Official Description (provided by the hotel):
- Aspen Suites Sukhumvit 2 provides 65 spacious rooms and suites designed in a fresh and contemporary style. All of our rooms are brand-new and offer in-room entertainment, LAN and WiFi connections, and a fully-equipped kitchenette. ... more less
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- Also Known As:
- Aspen Suites Bangkok Hotel Bangkok
- Aspen Hotel Bangkok
- Bangkok Aspen Hotel