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Grande Centre Point Hotel Ratchadamri
Ranked #114 of 867 Hotels in Bangkok
Certificate of Excellence
Bengaluru, India
Level 3 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Other Nicer Places Around”
Reviewed February 27, 2013

Beyond the grand lobby is a place that is cold and unfriendly.


1. The washing machine/dryer does not work. We had to call the folks several time to fiddle with the knobs on the dryer: once 3 people came one after the other over 3 or 4 hours. The clothes were still semi dry and had to be left do dry by the window.

2. Noise: There is no traffic noise since it is on a side road which is very quiet. The noise is from inside the hotel: It is a two room (bedroom and a kitchenette with a 2 seater dining table) affair. Though the kitchen is next to the door/aisle: noise from the aisle came through easily: possibly due to gaps in the door. The washing machine makes a lot of noise and we had to switch if off while sleeping.

3. Internet is very slow. Our skype calls were not clear and kept dropping.

4. Breakfast: not a good spread for folks who do not eat Chinese food for b/f.

5.The BTS station (Chitlom) is a 10 minute walk. The Rajadamri BTS is 4 minutes away.

6.Non Smoking: They will put you in a smoking room without checking with you. If you are a NS, insist on a NS room.

7. Pool: though it is a huge one, water is cold since it is in the shade all day.

On all these counts (proximity to BTS, friendliness, room size, amenities and costs) we found the Cape House which is close to be much better. We had stayed there last time and we would prefer to stay there the next time. It was fully booked this time.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank valueseek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, March 11, 2013
Thank you for your kind recommendation.Your kind recommendation are very appreciated,
I will bring your suggestion to rectify our hotel and share your comment to our all staffs,
especially front area staffs in order to enhance them to try harder to improve and to make
your next stay with us as much enjoyable.

Regarding to your incionvenience cause due to the washing machine. I apologize for any
inconvenience cause, our Chef Engineer already planed to recheck all equipment in room
including waching machine and duscuss with service provider to come to collaborate us
to make sure that our equipments can be use as usual.

Refer to your kind comments to the noise form corridor, I already discuss to the patrol staffs
including maids to be careful when they perform one's duty on floor.

Kindly be inform that, our free HIFI speeds is 60 Mbps. and sharing 6 Mbps. each room.
If do not use for heavy transaction load like Bit Torrent or some channel of Internet TV,
I believed that our internet speed faster enough for regular usabillity.

Nevertheless, If we have a chance to welcome you to Grande Centre Point Ratchadamri
for your next visit, I will try the best to approve our service to meet your's expectation.
If you need for further information, please do not hersitate to contact me anytime.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Service
  • Value
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Texas
Level 3 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 25, 2013

This hotel is just incredible. It felt like home and I did not want to leave. The view was incredible. The best very comfortable. Washer/dryer in the kitchen was so convenient for doing my laundry. We loved the restaurant in the hotel lobby and ate most of our meals there. The green curry was memorable, the other spa, pool, library amenities was fantastic. Our friends stayed across the street at Courtyard by Marriott and they wanted to switch to our hotel, Behind the hotel there is an alley that leads to the next street that dead ends at an excellent italian restaurant. in the alley though you pass a fantastic art gallery/bar with a charming artist full of local information and wonderful art, the doctor traveling with us bought one of her pieces and I regret that we did not, she only opens at night and when she feels like it. Bottom line, this hotel was one of the highlights of a fantastic trip to Bangkok.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RoselynTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, March 3, 2013
Thank you very much for your kind support to Grande Centre Point Hotel & residence Ratchadamri. I am very glad to heard that you appriciated with our hotel. We are looking forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 25, 2013

My partner and I are regular visitors to Bangkok (its our 12th visit in last 10 years). We love the easy access to the BTS and great location. The staff are friendly without being overbearing. We like the size of the rooms, the cleanliness but the breakfast spread at the ground floor cafe is fairly limited and could be improved. All in all, a great hotel for people who want to visit the Erawan, Central Dept store etc.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, March 3, 2013
I am glad to heard that you are enjoy to stay with us.We are looking forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol
Level 4 Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 23, 2013

I stayed here for a week on business and it was ideal for my requirements - comfortable, spacious room, good location for meetings, plenty of shops and restaurants nearby. This location perhaps wouldn't be so good if you we're here on holiday. The area is full of expensive shops and malls ( prada, Gucci etc) so doesn't feel like you are in real Bangkok
The room was well appointed, comfortable bed, large bathroom and decent kitchen facilities ( not that I used them!). Breakfast was ok, not great. There is no mini- bar in the room and with 50 floors it is a bit of a faff to find a soft drink or coffee without heading out to a shop
Also, there is a nice gym, spa and swimming pool, although the pool is on the north side of the building, hence you only get sun there for the first couple of hours of the day. Not great for topping up your tan.
Staff are very friendly and helpful, but did charge half a days rate for an early arrival.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iamDRH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, March 3, 2013
Thank you for your kind recommendation.Your kind recommendation are very appreciated,
I will bring your suggestion to rectify our hotel and share your comment to our all staffs in order to enhance them to try harder to improve and to make your next stay with us as much enjoyable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 6 Contributor
648 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
Reviewed February 15, 2013 via mobile

From the moment you walk into the lobby you can see that this hotel is beautiful and luxurious. We stayed in a grande suite which was huge. The bedroom view was amazing looking over the city skyline. The kitchen is big and includes a washing machine & dryer. The gym has lots of cardio machines, weights & studio. They give you a bottle of water too on arrival at the gym. The pool, spa, steam & sauna are great & are beautiful. The buffet for breakfast is huge and serves Western, Japanese & Chinese foods. The hotel is also a couple minutes walk to the train station and the shopping centres are only a 10 minute walk away.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kristyrebecca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, February 17, 2013
Thank you very much for your kind support to Grande Centre Point Hotel & residence Ratchadamri. I am very glad to heard that you appriciated with our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 13, 2013

After 5 days in the mazig Aetas hotel we must go for our last 2 nights to other hotel beccause Bangkok was full. We decide this hotel. We payd 220 euro per night. thats very very expensive for Bangkok. So We been expecting more then we get. Firstofall we arrived and we get information that we have room without breakfest and we have to pay 11 euro for one . So we said ok. Then we went to the room. When i sawe the room i was just stand out. The room was so small. The bedroom ,i was suprise that they coud even put two small beds in the room. impossible. In the 5 star hotel no minbar?! what is that?! we opend our fridg adn there were two 350 ml botles of water. thats all. then the shower. the hot watter we been waiting for 5 minits to start coming out. very small had of the shower so the power wasnt strong anought. then after 3 minits the hot water gone. terrybl. the only good think about the hotel is, as im a fit guy , that the gym was really good for the hotel quality. nothing else. the breakfest was the most horrybl food i ever get. buffet with 200 people in one time , no choice of the food. then we check out and they tell us that breakfest cost 16 euro per person per day. then i start argue and the arogant receptions just told us that we have to pay and thats it. REally rood guy i never saw anything like it in my life. This was my worst time in the 5 star hotel in my life ever. i been lots of places , and even 5 stars hotels in Egypt they are in 3 4 stars quality , this was less then this. i would never recomended to noone this hotel. and i have no idea , what the people writing here. chinesse people they like every hotel i guess. but for the value we payd , for Bangkok it was horrybl , what we get. dont go there.

Room Tip: worst in my life
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fialka111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, February 15, 2013
Thank you very much for your kind recommendation to our property and our service.
I will try the best to approve our service to meet customer's expectation.
Kindly be inform that, your reservation was booking under condition "Room Only".
I believed that you regonized this condition before you make a reservation.
Our smallest room sizing is 44 Sqm. I also believed that big enaugh and bigger than hotel room standard.However, you can reserve for suite room ( 69 Sqm.) if you think that 44 Sqm.
is too small for you. Regarding to the water suply in the room, thank you very much to bring
the point to my attention. I already inform to Chief Engineer to recheck the water pressure
to make sure that customer can be use as usual. For you kind comment the Buffet Breakfast,
Our buffet line have 25 Menus and 2 line with 300 seat for reserve atleast 250 persons at the
same time. That possible you may don't like Asia foods, because your periods cover the Chinese New Year and we set more Asia foods more than other foods.
Nevertheless, I will discuss with all involved departments to look after the service
and recheck in every details of our hotel to make sure that our customer will be enjoy to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 4 Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 11, 2013

I had five nights here in Feb 13 after reading good reviews on TA. This is a great place to stay, the lobby immediately grabs you with it's space and decor and you get a refreshing welcome drink., check- in was a little slow, but room very spacious, well appointed and maintained. Staff at this hotel are exceptional. Can't recommend them highly enough, they really looked after me. Had a problem with Wi Fi in the room, fixed in a jiffy. Breakfast very nice, big range. Nice cafe/ restaurant next to reception has a small but tasty menu, but only beer, I was told no wines. Only drawback here was the check- out. Took forever as the guy searched for paperwork in cupboards, played with the computer for what seemed an eternity, ran off and helped someone else, then someone helped him. not good if you're in a hurry for a flight. Took 15 mins for a simple check out. People next to me the same. Apart from that, fantastic.

Room Tip: Try for an upper floor for the better views.
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  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, February 12, 2013
Thank you very much for your kind recommendation to our property and our service.
I will try the best to approve our service to meet customer's expectation.
Nevertheless, I will discuss with Front Office Manager to look after the Service to Customer
to make sure that our service will be meet customer expectation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grande Centre Point Hotel Ratchadamri

Property: Grande Centre Point Hotel Ratchadamri
Address: 153 / 2 Soi Mahatlek Luang 1, Ratchadamri Road, Bangkok 10330, Thailand
Location: Thailand > Bangkok
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#63 Spa Hotel in Bangkok
#68 Business Hotel in Bangkok
#69 Romantic Hotel in Bangkok
#97 Family Hotel in Bangkok
#101 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grande Centre Point Hotel Ratchadamri 5*
Number of rooms: 497
Official Description (provided by the hotel):
Grande Centre Point Hotel Ratchadamri. Paradise amid the City of Angels Savour a heavenly stay in an urban paradise where sophisticated, world-class facilities meet heartfelt service. Grande Centre Point Hotel Ratchadamri is a refined oasis in the heart of Bangkok. The hotel is just minutes away from the central shopping district of Ratchadamri. Its location offers easy access to local landmarks, diverse entertainment and fine dining options – from the upscale Siam Paragon and CentralWorld designer malls to inexpensive bargains at the ManeeyaCenter, Amarin Plaza and President Tower Arcade. The city’s pulse beats just moments from Grande Centre Point Hotel Ratchadamri. ... more   less 
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Also Known As:
Grande Centre Point Hotel And Residence Ratchadamri
Grande Centre Point Bangkok

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