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“Nice friendly hotel, rooms dark, heating broken”

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Taipei Fullerton Hotel-Maison North
Ranked #133 of 568 Hotels in Taipei
Launceston, Australia
Level Contributor
105 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Nice friendly hotel, rooms dark, heating broken”
Reviewed February 29, 2012

The hallways of this hotel smell of damp. The room heating does not work and the room is cold. Air conditioning thermostat is broken. You have to ask for a heater for any room, not just mine. Beautiful comfortable bed, nice soft sheets and good towels. Shower is great. Desk good and fast free internet. Staff are extremely helpful and kind and lobby area has free coffee and comfortable couches and chairs to meet and chat with friends. Very nice area. Breakfast included is very nice and breakfast room, though in basement, is pleasant and staff are excellent. Hotel is very clean.

Room Tip: Ask for a room with window at the front - maybe it will have more natural light.
See more room tips
  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Discerningtravel09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
台北馥敦行銷經理, 公關經理 at Taipei Fullerton Hotel-Maison North, responded to this review, June 9, 2016
Thanks for staying with us and appreciate your feedback!

Taipei Fullerton Hotel Fuxing North has been renovated, and shall be holding its grand reopening in 2016. It has been our honor to serve you and wish that you are completely satisfied with our services.

Should there be anything we can do to improve our services, please do not hesitate to drop us a note. We are looking forward to hearing from you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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147 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
Sydney, Australia
Level Contributor
58 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed November 15, 2011

Stayed for three days on basis of TripAdvisor reviews. We were upgraded on arrival, the room was large, very clean and more modern than expected. Great bathroom as well. Service was excellent, staff were helpful and the MRT and various restaurants and pubs are only within a couple of minutes walk.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PeterJForster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
台北馥敦行銷經理, 公關經理 at Taipei Fullerton Hotel-Maison North, responded to this review, June 9, 2016
Thanks for staying with us and appreciate your feedback!

Taipei Fullerton Hotel Fuxing North has been renovated, and shall be holding its grand reopening in 2016. It has been our honor to serve you and wish that you are completely satisfied with our services.

Should there be anything we can do to improve our services, please do not hesitate to drop us a note. We are looking forward to hearing from you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 11, 2011

The hotel room was nice;better to pay a little more for a room w/ a window. The room w/o window looked dark and small (I peaked in as housekeeping was cleaning).
Rooms were clean, stocked w/ necessities in bathroom such as extra razor, toothbrush, q-tips, etc.
Bed was comfortable, not hard like some hotels in Asia.
Morning buffet which is included in price of room was quite decent. I don't eat meat but they always had vegetables and fruit available.
Mrt transit station is half a block away but cab rides to anywhere in the city will cost $5-$10 dollars.
There is a inside street just before the mrt station that has a variety of shops but mostly restaurants that are fairly cheap and food is GOOD! Not much to do or see in neighborhood.

Room Tip: Make sure u choose room w a window!
See more room tips
  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FreeMetalMonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
台北馥敦行銷經理, 公關經理 at Taipei Fullerton Hotel-Maison North, responded to this review, June 9, 2016
Thanks for staying with us and appreciate your feedback!

Taipei Fullerton Hotel Fuxing North has been renovated, and shall be holding its grand reopening in 2016. It has been our honor to serve you and wish that you are completely satisfied with our services.

Should there be anything we can do to improve our services, please do not hesitate to drop us a note. We are looking forward to hearing from you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, WA
Level Contributor
475 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
Reviewed November 3, 2011

I stay here for a week several times per year, primarily due to the location to my work.

The lobby is clean but modest with a small space for sitting or meeting others. The buffet breakfast is downstairs starting at 7am and has a reasonable variety of western and asian foot selections. Not over the top as the higher end hotels but filling and wide enough selection that there is something for most people.

The room is generous with plenty of pillows and a nice comforter. The AC cranks along well and can chill the room nicely. The bathroom is large with both a shower and a tub.
Both wired and wireless internet access that is good enough for skype. There is a large flat panel TV with plenty of stations.

The staff are friendly, I always feel welcome without thinking that someone is hovering over me. There is a small gym but no pool.

The location is fine in the early evening with a number of restaurants and convenience stores close by the hotel. Later in the evening and in the early morning the shutters come down and there are less options for entertainment or services.

If I were on vacation with my family, there might be better options but as a business hotel it is quite nice if you don't look for a lot of amenities.

Room Tip: Higher is quieter. The front road can be noisy.
See more room tips
  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marco W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
台北馥敦行銷經理, 公關經理 at Taipei Fullerton Hotel-Maison North, responded to this review, June 9, 2016
Thanks for staying with us and appreciate your feedback!

Taipei Fullerton Hotel Fuxing North has been renovated, and shall be holding its grand reopening in 2016. It has been our honor to serve you and wish that you are completely satisfied with our services.

Should there be anything we can do to improve our services, please do not hesitate to drop us a note. We are looking forward to hearing from you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 12, 2011

I just came back from a trip to Taiwan with my family. We stayed at the Taipei Fullerton Hotel. I was very impressed by how nice and clean it was. Service is outstanding. Very friendly staff that makes you feel right at home. The rooms were very nice, simple, spacious and modern. They greeted us with a platter of fresh seasonal fruits which was great considering how tired and jet lagged we were. The bathroom was stocked with all first necessity items from Shampoo and conditioner to toothbrush and toothpaste. Slippers are provided so you can rest your feet comfortably while in the room. With our stay we also had breakfast included. Breakfast was great, always fresh, clean and organized. Staff was great and by the second day they already remembered I always asked for splenda for my coffee so they had it next to my cup ready for me. We also liked how conveniently located it was, just a few blocks away from train station and very close cab ride to Taipei 101. Also we had a great little thai restaurant right next door where we could grab a late night snack or drinks without going too far from the hotel. I would definitely stay here again!

Room Tip: Modern, Clean, Conveniently located
See more room tips
  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank PRP1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
台北馥敦行銷經理, 公關經理 at Taipei Fullerton Hotel-Maison North, responded to this review, June 9, 2016
Thanks for staying with us and appreciate your feedback!

Taipei Fullerton Hotel Fuxing North has been renovated, and shall be holding its grand reopening in 2016. It has been our honor to serve you and wish that you are completely satisfied with our services.

Should there be anything we can do to improve our services, please do not hesitate to drop us a note. We are looking forward to hearing from you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 20, 2011

A word to the wise - turn off the a/c. Setting the temp higher doesn't work - it stayed 18C with the a/c on. Turning the unit off allowed the room to warm up to a balmy 20C. This was the client's choice. The room is quite small with a small bath. For some reason they cram a chair and ottoman into the space between the bed and window allowing at most a 6 inch clearance.

Otherwise, the breakfast was pretty good, the staff was friendly, the room was clean. There were 4 of us staying and all 4 had the cold night's experience.

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joed3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
台北馥敦行銷經理, 公關經理 at Taipei Fullerton Hotel-Maison North, responded to this review, June 9, 2016
Thanks for staying with us and appreciate your feedback!

Taipei Fullerton Hotel Fuxing North has been renovated, and shall be holding its grand reopening in 2016. It has been our honor to serve you and wish that you are completely satisfied with our services.

Should there be anything we can do to improve our services, please do not hesitate to drop us a note. We are looking forward to hearing from you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
45 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed January 13, 2011

The people make this place different; From the friendly doorman, manager, chambermaid old ladies, you see them everyday, the same faces and they smile and make you feel welcome.

Although this hotel is a little further than Fullerton South and Nanjing, this is one that is well run and depending on where you need to go, this is not a very affordable option with little much to complain about.

Here's why:
1) It is only one MTR ride from Songshan (Downtown) airport, if you are coming from International Taoyuan airport, then you would either taxi or the airport bus (to Songshan airport and then change to taxi)
2) It is about 5-10 minutes walk to the MTR station, which is Zhongshan Middle School. This is slightly north of city, north of Fuxing Duanhua, which makes people think it is far. Taipei is not that big, so it is really not that far.
3) Location wise, It only takes 10-15mins either to 101 in the East, or Taipei train station in the West, with no traffic.
4) Free all day freshly ground coffee or tea available in the lobby for guests.
5) Rooms are adequate, good for business trip or simple city break.
6) Surprisingly, the Queen bed is very comfortable and slept very well for 3 nights.
7) The most towels I have ever seen in the bathroom of a twin room. Well stocked toiletries.
8) Free Wifi in rooms and lobby.
9) Breakfast is a good attempt by a boutique chain to provide a mix of east/west options, it is a small hotel with only 10 tables, so dont expect too much. It is ok for some toast, eggs, congee, but who needs breakfast when Taiwan is full of food on the streets!!!

TIP: Get the nice coffee (point 4 above) from lobby and then take it down to the restaurant in the basement. They only serve a brew for breakfast!

Even though this hotel was not my first choice, I stayed at Sheraton before but it was too expensive for NYE 2010 to NY 2011. Fullerton was highly recommended to me through my Taiwan office, who helped book with our corporate rates.

But I now understand why so many of my colleagues prefer to stay here, not just because it is near our office (saving time travelling to/from SS airport), but simply because it is a pleasant and comfortable stay for a good night's sleep, which is all you want for a short business / leisure trip.

I would not hesitate returning to Fullerton North again in the near future.

Quick guide:
Fullerton 315 (315 Fuxing North) - One stop from Songshan, quiet neighborhood
Fullerton 41 (41 Fuxing South) - Central located, newer and bit more expensive
Fullerton 32 Nanjing - Near 101, oldest and most dated decor

  • Stayed January 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MissReviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
台北馥敦行銷經理, 公關經理 at Taipei Fullerton Hotel-Maison North, responded to this review, June 9, 2016
Thanks for staying with us and appreciate your feedback!

Taipei Fullerton Hotel Fuxing North has been renovated, and shall be holding its grand reopening in 2016. It has been our honor to serve you and wish that you are completely satisfied with our services.

Should there be anything we can do to improve our services, please do not hesitate to drop us a note. We are looking forward to hearing from you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Taipei Fullerton Hotel-Maison North

Property: Taipei Fullerton Hotel-Maison North
Address: No.315 Fusing North Road, Songshan District, Taipei 105, Taiwan
Location: Taiwan > Taipei
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #133 of 568 Hotels in Taipei
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Taipei Fullerton Hotel-Maison North 4*
Number of rooms: 71
Official Description (provided by the hotel):
Refined elegance, understated luxury Taipei Fullerton Hotel-Maison North has been renovated, and shall be holding its grand reopening in 2016, relaunching in all its splendor. Taipei Fullerton Hotel-Maison North is situated on the intersection of Fuxing North Road and Minsheng East Road, in the Dunhua North business district. It is within walking distance (5 minutes) to the MRT Zhongshan Junior High School Station, and is close to the Sogo commercial district, the Xinyi commercial district, Songshan Airport, and the Neihu business district. The hotel is conveniently located near public transport stations and major arterial routes, and provides a comfortable environment and facilities suitable for both holidaymakers and business travellers. The hotel décor drew from the concept of a "vogue garden", creating a bright and cozy atmosphere, that combines comfort with the trendy urban style, and melds the simple elegance of Eastern culture with gradations of bright colors laid out amongst the former, and neither styles imposing upon the other. Every step and turn you make in the hotel is bound to surprise you. The understated luxury in the seventy-five guest rooms are refined elegance personified, and all rooms are equipped with Sony Bravia television, JBL bluetooth stereo, Nespresso capsule coffee machine, free minibar, and KOHLER freestanding bath. A 132 m2 penthouse suite with a garden and equipped with top of the range facilities is also available. Wireless broadband internet access is available throughout the hotel, while morning newspapers, mineral water, ironing facilities and other services are provided free of charge, to let your stay at Taipei Fullerton Hotel-Maison North be as comfortable as it is in your own home, and as convenient as it is in your own office. The lobby provide free ground coffee and handmade biscuits, and in the morning provide both eastern and western style buffet breakfast that will energize you for the day. Conference rooms, gym, garden, private parking...with all these facilities and hotel staff that cater to all your needs, Taipei Fullerton Hotel-Maison North will feel like your home away from home. ... more   less 
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