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“Wonstar hotel poor service & quality!!!”

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Wonstar Hotel Zhonghua
Ranked #287 of 582 Hotels in Taipei
Reviewed March 7, 2010

Heard from the locals here is that this is a new hotel. Very poor customer service and quality. Front desk check us in upon arrival and gave us a room key that is belonging to another guest which havent checked out at all. And the next room that given to us is only twin bed. Left a note to the guest in that room just in case to avoid misunderstanding.
Front desk staff even said sorry but never show sincerity to people! Real bad luck to get this kind of hotel. Wanted us to wait for 5 min for another room then wait another 5 min then wait another 5 min...almost 30min gone..

Not worth the money spent or the time and quality rushing..
Terrible + Horrible!
Never will ever check into this hotel when I am coming to taiwan for holiday again.

  • Stayed: March 2010, traveled as a couple
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1  Thank tandavid76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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37 - 43 of 102 reviews

Reviewed February 5, 2010

Fantastic location. Room was great, small but had just abt everything. (no full length mirror though) toilet even had a jacuzzzi jet lookalike shower. Location cannot be faulted, right in smack of ximending. Great value. Only complaints: toilet had a indestructible wierd smell somewhat like body odour. We didn't think much of it thinking it would dissipate but it lingered for the whole trip. Wasn't unbearable just wierd and slightly unpleasent. Didn't affect the room though. Maybe air freshener will help. Highly recommend the hotel, tv had endless channels, all these for a low price!

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Thank blackpig81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2010

This place was recommended to us by a friend who frequents Taipei, and indeed it did not disappoint. We were initially apprehensive in view of the differing reviews online. However we were pleasantly surprised at the location (XIMENDING is the place to stay, esp if you r always out till late, cos the place is still very lively at 11pm -MN) and the modest though adequate space of the room. Toilet space was also very generous with toileteries replaced daily. Breakfast is the same every morning, but hey with the abundance of great food in Taipei, walk out and there's something at a turn of a corner. For the price, we couldnt ask for me and will definitely patronise this place the next time we re back!

  • Stayed: January 2010, traveled as a couple
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1  Thank cxinyi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2010

Stayed in this hotel (Chungwah Branch) a couple of nights. Location is just outside the Xi Men Ding. Ximen MRT is about 5-10mins leisure walk. The room is reasonably sized, not too small. Free breakfast but food served every morning is quite similar and does not have much variety. There is a MOS burger joint just next door to the hotel. There are also cheap food to have near the hotel if you do not wish to have breakfast in the hotel.

Toiletries available and replaced everyday.
Overall a reasonable hotel.

  • Stayed: November 2009, traveled with friends
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1  Thank Gagnant76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2009

My wife and I were not pleased with this hotel's noise, cleanness and old decor. We stayed a total of two nights and felt too expensive for what we got. Our room was next to the street, quite noisy and hardly can sleep at night. The furniture and decor was old and room had window that was covered by headboard, felt tight and uncomfortable. We will find a better hotel than this one if we will ever return to Taipei for another tour, it wasn't worth the price we had paid for.

  • Stayed: July 2009, traveled as a couple
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Thank Casterguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2009

The hotel is located at a very busy street with extremely uncomfortable traffic noise at night, we hardly can sleep.

The room decor is aged and felt dirty during our stay, we even found a bug in the bath room. We also believe that the front desk was giving us a higher rate when cheaper one was available, we think this is not a honest business hotel with poor management.

We will never return to this hotel ever.

  • Stayed: August 2009, traveled on business
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1  Thank Jackwangnousa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2009

I had a wonderful 5 nites stay at Wonstar, Chung Hwa.
- Prime location.
- Hotel room was clean and bright with a 32 inch flat screen tv.
- Internet access is free.
- Bath amenities, the 2 complimentary waters & even the hotel room slippers gets replenished everyday
- Bathroom comes fully equipped, and the bathtub even comes with a jacuzzi feature! Me and my friend fully made use of that by soaking our tired feet in the hot water on the day just before we left tw. Absolutely divine!

  • Stayed: October 2009, traveled with friends
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2  Thank aphrael07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wonstar Hotel Zhonghua

Address: No.82 Section 1, Zhonghua Road, Wanhua District, Taipei 108, Taiwan
Location: Taiwan > Taipei
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Airport Transportation
Hotel Style:
Ranked #287 of 582 Hotels in Taipei
Price Range: $71 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wonstar Hotel Zhonghua 3.5*
Number of rooms: 63
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