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“Watch out, the hotel will cheat on you”

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Wonstar Hotel Zhonghua
Ranked #293 of 575 Hotels in Taipei
Xinbei, Taiwan
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Watch out, the hotel will cheat on you”
Reviewed March 25, 2011

I and my husband took a 2 hours lodging to rest and was quoted on the phone for $680, when we showed up in 10 minutes after called, we have to pay $860 and was told $680 is no longer available. This is how they make more money on customers. More worse, after we checked in, one of our friends visited us, we have to pay $300 extra after 10 minutes of his visit. This is so ridiculous and outrage.

Hope the hotel management should not cheat their customers any more to get extra money or they will lose future business.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank beloose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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99 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 6, 2010

Stayed with this Wonstar hotel in Ximen on several occasions during the last few years and have stayed in various different rooms here. This used to be a really good value for money place (hence why the repeated stays) with breakfast included and located in an ideal place in ximen.
But the rates have been adjusted and I wouldn't even recommend it as it's no longer fairly priced. There are definately better valued alternatives to this hotel in the area.

Pros: Location - short walks from shops, food stalls, transports etc.
Cons: Room size, bad piping, noise from neighbouring rooms with ppl coming in and out every few hours (yeah, that's right), air con is poor quality, requires a refurbishment.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank obscured
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Taipei hotels

Waterford,Ireland
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 14, 2010

Firstly want to compliment this hotel on its name Wonstar or more accurate would be ONE star or even nostars . Stayed here for one night on the 11th of August. Price was way too high for standard of room, about 70 euros for the night. For 70 euros you can get a so much better room than this in Taiwan. Ok the good points first, location excellent, close to the MRT and loads of shops. Room size is fine and free internet( this is standard in most hotels in Taiwan) Bad points, check in girl was rude, didn't seem to care about whether we stayed or not, got to room and it smelled of rotten wood, We were meeting friends that night and returned at about midnight and to our horror we discovered that the walls between rooms were paper thin. We could here everything that was going on next door, talking music a complete nightmare. Also the plumbing in the place is noisy as hell. Neighbors flush the toilet and we can here the aftermath of this for 10 mins. The same can be said after a shower pipes banging loudly, unbelievable stuff. In all the hotels i have stayed in over the years have never heard anything like it. Do yourself a favor and avoid this awful hotel. There is so much better out there in the area.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mickopla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 22, 2010

Just came back from Taiwan and stay a day at the Wonstar Hotel at the cost of about SG107 (short stay is ok). The lobby is small. The bed is big enough to sleep in with 2 adults and 1 6yr old (average size). The toilet is clean and have a enclose bath tub which my child enjoyed without making the floor all wet. Bonus is that it is less then 10 mins walk to the Ximen MRT. I would recommend this hotel to families of 2adults + 1 child. Comfortable, no need extra bed. They have hair dyer, Refrigerator and In-room coffee, tea and hot water facility. Room internet access free but have to deposit 100NT for the cable (refundable). I think they have a Safety Box. One thing to note is that the air con is "non adjustable" although there is a control panel. I feel that it is fix at 22 to 23 C.
. And the RA channel is not restricted ..so parents ... don't leave the TV remote control to your kids! The Resturant is small size not too fancy ..did not try the food (except the free breakfast) as they are too many food to choose from out there. :P

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Libramouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Level 4 Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed June 8, 2010

Stay away! Phoned the hotel to make booking. Was quoted NTD 2280 for deluxe double room and was told standard double room not available. Was sent an email later, with the rate changed to NTD 2880. Personnel adamant that it was the rate. Later found out there is an English language online booking engine with NTD 2280 room still available online. I am glad to bring business somewhere else!

Stayed June 2010, traveled solo
Helpful?
4 Thank kenyalang69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 7, 2010

Heard from the locals here is that this is a new hotel. Very poor customer service and quality. Front desk check us in upon arrival and gave us a room key that is belonging to another guest which havent checked out at all. And the next room that given to us is only twin bed. Left a note to the guest in that room just in case to avoid misunderstanding.
Front desk staff even said sorry but never show sincerity to people! Real bad luck to get this kind of hotel. Wanted us to wait for 5 min for another room then wait another 5 min then wait another 5 min...almost 30min gone..

Not worth the money spent or the time and quality rushing..
Terrible + Horrible!
Never will ever check into this hotel when I am coming to taiwan for holiday again.

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tandavid76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed February 5, 2010

Fantastic location. Room was great, small but had just abt everything. (no full length mirror though) toilet even had a jacuzzzi jet lookalike shower. Location cannot be faulted, right in smack of ximending. Great value. Only complaints: toilet had a indestructible wierd smell somewhat like body odour. We didn't think much of it thinking it would dissipate but it lingered for the whole trip. Wasn't unbearable just wierd and slightly unpleasent. Didn't affect the room though. Maybe air freshener will help. Highly recommend the hotel, tv had endless channels, all these for a low price!

  • Stayed March 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blackpig81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wonstar Hotel Zhonghua

Property: Wonstar Hotel Zhonghua
Address: No.82 Section 1, Zhonghua Road, Wanhua District, Taipei 108, Taiwan
Location: Taiwan > Taipei
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Airport Transportation
Hotel Style:
Ranked #293 of 575 Hotels in Taipei
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Wonstar Hotel Zhonghua 3.5*
Number of rooms: 63
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