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“Started OK but ended Great!”
Review of Ambience Hotel

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Ambience Hotel
Ranked #5 of 571 Hotels in Taipei
Certificate of Excellence
Singapore, Singapore
Level Contributor
96 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
“Started OK but ended Great!”
Reviewed January 22, 2014

Chose Ambience after reading the good reviews here. Check-in was smooth but not excellent. The 2 staff were not as smiley, friendly and helpful as many have claimed. We were generously smiling, trying to be friendly. Did we agitate them or were we just plainly unlucky turning up at some 'wrong' moment?

We stayed at Room 801- a nice corner room on the 8th floor. Except the slight odour, which we suspect came from the carpet, it was a clean, nice room with everything we needed. Bathroom's great! Love the bathtub and the option of a standing shower. Oh, and yes, the handmade soap and the toilet seat! We got carried away momentarily and sort of forgot about the not so pleasant check in experience. Subsequent encounters with the staff turned around our feeling; they were actually very friendly and truly served from their hearts, especially Jio, who went the extra mile to advise us/ helped arrange our trip to Keelung. Thank you Jio!

Breakfast was great for a hotel this size; best of all, different varieties everyday. Really enjoyed the beautiful live pieces played by the charismatic Violist. Location is not as convenient, but walking around the area was a pleasant one esp. in the cold weather. Lots of foods and shops to look-see, before we knew it, we reached the MRT station. Walked to ZhongShan Station and Taipei Station, both took us about 15 minutes from the Hotel as we were strolling relaxingly. Guanghua Digital Plaza and the Electronic street were just a few blocks away. We found a MOS Burger nearby that area that was 24hrs.

This is a very good hotel with highly motivated staff! I would recommend it to travellers who enjoy quieter surroundings with good service and great rooms, yet, would not burn a hole in their pockets. Not being near to MRT stations is really not a big deal! Think about it, with the $ saved, you can go almost anywhere/ further in cabs- plenty of it at the Hotel's doorstep! :o)

Room Tip: Standard room may be too small for some. Go for the corner room if you have budget to spare.
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fats88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YuDaHuang, Supervisor at Ambience Hotel, responded to this review, January 26, 2014
Dear Valued Guest,

Thank you so much for choosing Ambience Hotel and giving us your feedback for further improvement of our service and facilities.
It is wonderful to hear that you've enjoyed our service, breakfast and rooms and liked the neighborhood around our hotel. Your nice experience is the motivation for us to continue trying to be active every day.
We sincerely appreciate your encouragements so that we may provide even greater comfort and enjoyment to our guests in the future.
Thank you once again for your compliments and should you have any further suggestion or inquiry, please do not hesitate to contact us. We look forward to welcoming you back on your future visit.

Yours faithfully
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
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  • English first
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English first
Singapore, Singapore
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 15, 2014

Located about 10mins walk to the nearest metro. It's surrounded with many restaurants and convenience store nearby. Staffs are friendly and very helpful. Hotel is clean and room is pretty big. Staff even offered me breakfast on the day of my arrival and also checked if i need umbrella when it was raining outside. Breakfast is good with limited variety though. On 1 of the morning, they even had someone playing violin during breakfast!.

Great place to stay!

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WeeChiong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YuDaHuang, Supervisor at Ambience Hotel, responded to this review, January 18, 2014
Dear Mr. WeeChiong,

Thank you very much for taking the time to provide us with your feedback from your most recent stay with us. We are greatly honored of your positive comments and I am pleased to know that you were satisfied with our services.

We sincerely appreciate your encouragements and feedbacks so that we may provide even greater comfort and enjoyment to our guests in the future. The entire team forward to welcoming you back at Ambience Hotel very soon.

Yours sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamburg, Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 11, 2014

It is a nice modern hotel with very kind and friendly staff. The breakfast was exceptionally good in variety and quality, same as the other services. Regarding the location, you will find within 2min walk many restaurants for a fast snack as well as an dinner adventure introducing you the impulsive after work atmosphere of Taipei.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ollilo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YuDaHuang, Supervisor at Ambience Hotel, responded to this review, January 12, 2014
Dear Mr.Ollilo,

Thank you very much for sharing your Ambience Experience with fellow TripAdvisor viewers.
we will pass your good comment onto our staff.

It's with great pleasure to know that you enjoyed your stay and we look forward to welcoming you back in the near future!

With best regards
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Okinawa, Japan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 4, 2014

We stayed there recently with a family of 5, (our kids are 3,5,and11) and had a great experience! The front desk was so helpful in helping us get around. They made sure our taxi's knew where we wanted to go, gave us little hints on what to do in areas we were going to and ideas for the rainy days. They greeted us every AM for breakfast and accommodated our requests for additional room items and brought in and set up a DVD player for my children. They even made sure we had umbrellas as we headed out in the rain! The hotel is clean and welcoming, the breakfast was a good variety of different foods and we really appreciated the water and chips in the room after a long day. The rooms come with everything you would need for a stay in Taiwan. I highly recommend Ambience hotel for your stay in Taipei.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Tara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YuDaHuang, Supervisor at Ambience Hotel, responded to this review, January 12, 2014
Dear Mr./Ms.Tara D,

Thank you for choosing Ambience Hotel.

We sincerely appreciate your encouragements and feedback. It is always a pleasure to receive such rewarding compliments and your support has been shared with all the departments.

Thank you once again for your compliments and should you have any further suggestion or inquiry, please do not hesitate to contact us. We look forward to welcoming you back on your future visit.

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surabaya, Indonesia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 2, 2014

The staffs services are amazing!! They helped us in everything we need specially Mr. Liu n Ben, my son left his mobile phone in a taxi that we dont know any information about but Thanks to the amazing Ben, he found the mobile!! The cleanliness is undoubt, the lady who cleans the room also very friendly and make sure we get everything we needed. The breakfast is lovely, there's a very talented violin player performing and they have free snack on lunch time. I really love the white modern clean interior. Fast Internet speed. Will definitely come back when we visit Taiwan again. Highly recommended !!!

Room Tip: Choose the corner room to get double view and you can enjoy your bath there
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sovia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YuDaHuang, Supervisor at Ambience Hotel, responded to this review, January 4, 2014
Dear Ms. Sovia W,

I appreciate you choosing Ambience Hotel as your holiday destination and I'm delighted to read that you felt the personal touch of our service during your stay. I have passed along your comment to Ben and Mr.Liu as well as our entire team who work together to deliver warm, friendly and professional service to our guests.

Thank you once again for staying with us and we look forward to welcoming your family back again in the near future!

Yours faithfully
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 31, 2013

My partner and I stayed 3 nights in July 2013, and wished we'd booked for longer!

A very modern hotel with clean lines and simple white colours - the rooms and lobby are clean, fresh, and welcoming. From the hand-made complimentary soap, to art installations in the lobby, to the food selection, this hotel gave us lots of little surprises to be happy about.

Two particular highlights are the staff and food. Staff were very warm, helpful, and cute (!). The buffet breakfast certainly surpassed my expectations given it's small size - great selection and tasty. The always-available espresso/drinks machine churns out fairly good drinks, and there's always an assortment of great snacks during afternoon tea-time.

The only downside is the location. While there are lots of great restaurants and things to do nearby, the closest metro station is a good 10-15 min brisk walk. If it were any closer, the price would definitely be more than the 106CAD nightly we paid.

Worth a stay, if you have rides.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank krntsng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YuDaHuang, Supervisor at Ambience Hotel, responded to this review, January 2, 2014
Dear Mr./Ms. krntsng,

Thank you so much for taking the time to write such a detailed review after your stay at Ambience Hotel. I am very happy to know you enjoyed our service and appreciate for the overall positive rating for the hotel.

It is the best reward for us to receive such generous and kind compliments from our guest. Your comments have been shared with the entire team and shall go a long way to motivate them to continue to deliver a high level of service.

Thank you once again for your compliments and we hope to welcome you back to Ambience Hotel very soon!

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 30, 2013 via mobile

Amazing service staff who was always on the lookout and ready to assist even before we asked. This included volunteering to get cabs for us, giving hand warmer pack to my kids, offering travel instructions, etc.

Room was compact but comfortable and modern. Breakfast was above average. Had a very pleasant stay.

Stayed December 2013, traveled with family
Helpful?
2 Thank chengann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YuDaHuang, Supervisor at Ambience Hotel, responded to this review, December 31, 2013
Dear Mr./Ms.chengann,

On behalf of Ambience Hotel, I would like to thank you for such a positive review of our hotel and for sharing your experience with fellow views on TripAdvisor. We are so happy that you enjoyed your stay with us and look forward to serving you again in the near future!

Yours Faithfully
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ambience Hotel

Property: Ambience Hotel
Address: No.64 Section 1, Chang'an East Road, Taipei 104, Taiwan
Location: Taiwan > Taipei > Songshan District
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Airport Transportation
Hotel Style:
Ranked #5 of 571 Hotels in Taipei
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ambience Hotel 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
As the most anticipated project combining the visionary talents of famous Taiwanese architect Wei Ming Lee and designer Ted Su, led by an ambitious and dynamic team of hospitality professionals, Ambience Hotel is the first offbeat and contemporary boutique hotel designed to breathe style and excitement into Taiwan's capital city. Ambience Hotel's 60 avant-garde guestrooms and suites feature a unique decor blend of polished steel, glass, white granite and calf-skin leather upholstery. Completed with free high speed wireless internet access, Video-on-Demand movie system, and luxurious Botanicus bath and body products, Ambience Hotel provides the service and amenities of a luxury hotel within a strikingly modern yet intimate environment. Combining comfort, functionality, and cutting edge design, Ambience Hotel is the ideal place to stay for business and pleasure in Taipei. ... more   less 
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