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“trendy new hotel with friendly staff”
Review of Ambience Hotel

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Ambience Hotel
Ranked #6 of 585 Hotels in Taipei
Certificate of Excellence
Reviewed February 4, 2013

I really enjoyed staying here. It’s a trendy new hotel and the staff are friendly and professional.
The room was clean, modern and comfy. The wifi worked well. My corner room had a bath tub with a view over the city.
The breakfast was good. The friendly staff were happy to give me an espresso coffee instead drip coffee for free. I had a business meeting in the restaurant area, again all coffees were offered free. One morning there was a guy playing the violin at breakfast!
The hotel was changing the carpets on all the guest floors while I was staying here. I thought this would be annoying, but it was all done very quickly. Apart from the smell of glue afterwards, it wasn't an inconvenience at all.
I’ll stay here again for my next trip.

  • Stayed: January 2013, traveled on business
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Thank Breizho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TaipeiIan, Assistant Manager at Ambience Hotel, responded to this reviewResponded February 5, 2013

Dear Valued Guest, Thank you very much for sharing your Ambience Experience with fellow TripAdvisor viewers. We are so happy to know that you enjoyed your stay with us,but we are very sorry for the smell of the carpet. Please kindly accept our apologies.and we all look forward to welcoming you back again in the near future! Best regards

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737 - 743 of 1,496 reviews

Reviewed February 2, 2013 via mobile

- Good customer services
- Free laundry
- Clean and well maintained
- Room was a little small
- 15 minutes walk from the subway
- Basic breakfast
- Close to shopping
- Good wifi connection and desktop was provided at the lobby.

Overall, good value.

  • Stayed: January 2013
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Thank Yin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TaipeiIan, Assistant Manager at Ambience Hotel, responded to this reviewResponded February 3, 2013

Dear Valued Guest, Thank you very much for sharing your Ambience Experience with fellow TripAdvisor viewers. We appreciate your feedback ,and certainly hope that you will recommend us to your friends and most importantly, please do come and stay with us again next time you visit Taipei!

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Reviewed January 17, 2013 via mobile

Boutique hotel with very nicely appointed rooms. Bathrooms deserve a special mention with a standalone bathtub. (However, probably more suited for couples as the bathroom door had no lock). There is also a laundry room on each floor with a washing machine and dryer.

Downside is that the hotel is quite a distance for the MRT, though if you are planning to get around using cabs, it is fairly central. Should not be an issue for a brief stay as cabs in taipei are relatively inexpensive and the drivers are amongst the friendliest I've come across almost anywhere.

  • Stayed: November 2012
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1  Thank Happy2bHome_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TaipeiIan, Assistant manager at Ambience Hotel, responded to this reviewResponded January 18, 2013

Dear Valued Guest, It was our pleasure to receive you. Thank you very much for sharing your Ambience Experience with fellow TripAdvisor viewers. We all look forward to accommodating you again ! Best regards,

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Reviewed January 17, 2013 via mobile

Amazing hotel and great value for money. I booked three nights based on tripadvisor ratings. Exceeds expectations on all levels. Clean, comfortable, great location, and friendly English speaking staff. Bathrooms are immaculate with large shower areas

  • Stayed: January 2013
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1  Thank Rhajiv R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TaipeiIan, Assistant Manager at Ambience Hotel, responded to this reviewResponded February 3, 2013

Dear Mr. Rhajiv,
Thank you for choosing Ambience Hotel Taipei as your home away from home, we hope that your journey home was a pleasant and restful one.
Thank you very much for sharing your Ambience Experience with fellow TripAdvisor viewers; we will pass your good comment onto our staff. We hope to see you on your next visit to Taipei and will ensure a more pleasant stay for you next time. Please do not hesitate to contact me or my staff if we can be of any further assistance to you.
With best regards,

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Reviewed January 10, 2013

Little boutique hotel, excellent service.
Location is about 10 min walk to the nearest subway station but taxi is never a problem.
Breakfast is simple, don't miss the outdoor sitting area, it's very pleasant in the morning.
Only complaint is the very thin wall, you can literally hear every move in the next room.

  • Stayed: January 2013
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2  Thank AChoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SherryChang, Supervisor at Ambience Hotel, responded to this reviewResponded January 11, 2013

Dear Valued Guest,

Thank you for taking your time to review your recent stay with us, and I'm very sorry that your stay was affected by the thin wall. Your need has been duly noted and we will assign a quieter room for you on your next visit. Have a lovely weekend and we look forward to welcoming you back at Ambience Hotel in the near future!

Best regards,
Sherry Chang
Supervisor

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Reviewed December 30, 2012

I have to admit we stayed at this place because we booked late and it was one of the few places left at a reasonable price. Initially I was a bit underwhelmed. As is sometimes the case with boutique hotels kitted out in white, it looked a bit tired in places. The room had a faint aroma of smoke (though I understand that is relatively common in Taiwan). And sound-proofing was not great - so we could hear our neighbours and the traffic outside.

So why give it a four out of five? Well, it was very cheap, compared to the competition. The room was quite spacious and well-equipped (good wifi, nice bath etc). The breakfast was included and generous. Likewise afternoon tea and cake was available at no additional cost.

The staff were really very helpful. Advising on places to go, near and further afield. Writing out instructions for taxi drivers in case we could not communicate. Calling restaurants to check they were open...

The neighbourhood does not have major sites, though is 10 min walk to couple of different mrt stations. It is also v close to a nice arts centre - old restored buildings with galleries, cafes, cinema, shops selling v nice locally made stuff etc. About five mins walk away.

Room Tip: May make sense to ask for as quiet a room as they have available (i.e. high up away from the road).
See more room tips
  • Stayed: December 2012, traveled with family
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2  Thank aliceontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TaipeiIan, Assistant manager at Ambience Hotel, responded to this reviewResponded December 31, 2012

Thank you very much for your recent review of Ambience Hotel and for sharing your experience with fellow TripAdvisor viewers. Your recognition of our service, the room was quite spacious, well-equipped and breakfast is greatly appreciated. We certainly hope that you will recommend us to your friends and family. We do hope you return in your next visit to Taipei.
Best regards.

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Reviewed December 29, 2012

We booked this hotel based on the ratings on Tripadvisor.

At first glance, I was a bit disappointed to find that the lobby, the lifts and the room were all small, considering the price paid (I got the early bird promotion so can't really complain, can I? Haha) But upon exploring our standard room which we stayed in for 6 nights over Christmas, we really loved it, for the following reasons:

1. The bed was very comfortable (and that's really important as opposed to a big bedroom)
2. Quality toiletries, and pretty complete too: Shampoo, Bath gel, Conditioner, Lotion, Razor, Toothbrushes and toothpaste, comb, sewing kit, Cotton pads, cotton buds and even panty liner! So basically you can walk in without bringing anything. :)
3. Very clean, which is very important for a good vacation
4. Minimalist but pretty furniture, also a great shower
5. Wifi was fast. :D
6. Breakfast included - Breakfast was simple and just normal but it works for us
7. Service was great throughout

The cons:

1. Sound insulation not that great. We didn't hear any traffic sounds, but we heard sounds from our neighbours haha
2. My husband still thinks it is small (I'm OK with it)
3. You can't order food up cuz there is no restaurant
4. Quite a distance from any MRT stations (like say, 15-20 minutes realistically with normal walking speed, about 100TWD by cab)

Others:

1. It is near a few convenience stores
2. It has a laundry which closes at 9pm (so we didn't manage to use it)
3. Nearest MRT stations: Shandao Temple, Zhongxiao Xinsheng, Taipei Main Station (slightly further but that's the one we have been walking to mostly haha)

Basically it feels like a business hotel, but overall great. The service was wonderful especially at the reception. Would be perfect if they could provide free shuttle service to the MRT stations. And we really appreciate the bottle of sparkling wine provided by the hotel for us to celebrate our first wedding anniversary. Thank you! :)

  • Stayed: December 2012, traveled as a couple
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2  Thank EmmC48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TaipeiIan, Assistant manager at Ambience Hotel, responded to this reviewResponded December 31, 2012

Dear Valued Guest,
Thank you very much for taking the time to provide us with your feedback from your most recent stay with us.
It is always delightful to receive compliments from our guests and we are happy to know that you liked the room,quality toiletries,wifi,and staff service.
I will happily share your comments with the rest of the staff and I am sure it will make them very happy.
We hope to have the opportunity to welcome you back again.
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ambience Hotel

Address: No.64 Section 1, Chang'an East Road, Taipei 104, Taiwan
Location: Taiwan > Taipei > Songshan District
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Airport Transportation
Hotel Style:
Ranked #6 of 585 Hotels in Taipei
Price Range: $86 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ambience Hotel 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
As the most anticipated project combining the visionary talents of famous Taiwanese architect Wei Ming Lee and designer Ted Su, led by an ambitious and dynamic team of hospitality professionals, Ambience Hotel is the first offbeat and contemporary boutique hotel designed to breathe style and excitement into Taiwan's capital city. Ambience Hotel's 60 avant-garde guestrooms and suites feature a unique decor blend of polished steel, glass, white granite and calf-skin leather upholstery. Completed with free high speed wireless internet access, Video-on-Demand movie system, and luxurious Botanicus bath and body products, Ambience Hotel provides the service and amenities of a luxury hotel within a strikingly modern yet intimate environment. Combining comfort, functionality, and cutting edge design, Ambience Hotel is the ideal place to stay for business and pleasure in Taipei. ... more   less 
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