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“GOOD location, service, rooms!”

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Cosmos Hotel Taipei
Ranked #38 of 568 Hotels in Taipei
Certificate of Excellence
Singapore, Singapore
Level Contributor
5 reviews
3 hotel reviews
“GOOD location, service, rooms!”
Reviewed March 22, 2014 via mobile

Cosmos hotel has an excellent location, right at Taipei Main station which makes traveling via metro convenient. There's an underground mall with plenty of shops (clothings, food, lee yi pineapple tart shop etc) and 7-eleven just few steps away from the hotel.

Initially we chose a room with a queen bed, but it was too small and extremely little space to move around. Hence, we requested to change to a room with 2 single beds. This time, the room was really spacious, beds/pillows are comfy and there's also iron & ironing board upon request. Spacious toilet with warm toilet seat.

Hotel staff are friendly and they greeted us with smile. Hotel breakfast buffet variety is sufficient although the food choices were mostly the same. Definitely a good choice to stay in Taipei!

Stayed March 2014
Helpful?
Thank SymphonicalDreams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, March 24, 2014
Dear SymphonicalDreams,

Thank you for sharing your kind comments on TripAdvisor. We’re so pleased to hear you had such an enjoyable stay with us. We are also pleased to hear that you took advantage of our convenient location for your sightseeing needs. We are especially pleased to receive such great feedback about friendly staff. We pride ourselves on strive to meet the needs of each individual and it’s a pleasure to hear we met your standard.

Thank you for your recommendation and look forward to welcoming back in the near future.

Sincerely,

Kevin Tseng
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,985 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Portuguese first
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English first
Bangkok, Thailand
Level Contributor
139 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
Reviewed March 18, 2014

I booking from agoda. My room is single room number 1520 so..i can see view of city,room very nice!, all i need are over here.if you out from MRT exit 3 and turn left.You will meet this hotel 1 minute.It's more than what i expected.Look old outside but very clean.i will back again.

Stayed March 2014, traveled on business
Helpful?
1 Thank anyamagic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, March 24, 2014
Dear anyamagic,

Thank you for your positive review. We’re pleased to hear you enjoyed your recent stay with us at Cosmos Hotel Taipei. As you mentioned, our central downtown location was superb convenient and were able to take advantage of all the surrounding restaurants and shopping.

We are delighted that our room met your expectation and certainly look forward to welcoming you back to the Cosmos Hotel in the future.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cebu, philippines
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 16, 2014 via mobile

Stayed here from feb. 27 to march 3..since we were 7 adults,we took the family suite and the triple suite..i and hubby stayed with my parents in the family suite..it is a very nice suite with two queen size bed rooms but is separated by a curtain for privacy,each with own tv and small refrigerator.however,the breakfast spread is almost the same for the duration of our stay..location wise, it is the best.situated right smack at the taipei main station,about 50 steps away! There are other hotels which could be cheaper, however, location wise, i would definitely recommend this hotel

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank quee9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, March 23, 2014
Dear quee9,

Thank you for taking the time to pass on your comments. It sounds like you took advantage of our excellent location during your stay. Our hotel is very centrally located for sightseeing or business needs. I am also glad to hear that you enjoyed our comfortable room. It is our promise to every guest.

As for the breakfast, thank you for bringing this issue into our attention as this is the best resource of improving guest satisfaction. We will continue to add new diverse style of food in order to satisfy the needs of customers. We highly value your feedback as it is what enables us to keep improving our services.

We sincerely appreciate you choosing the Cosmos Hotel and hope to see you again in the near future!

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 26, 2014

Excellent staff who would guide you without prompting upon checking in to hotel. Provided us a map with their hotel in it in case we do not know the way back. Exit M3 of Taipei Main Station, will directly link to the hotel. Selling good coffee and breakfast stall at a reasonable price.

Room Tip: choose a room with window, else you might not able to differentiate the day and night in the room.
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mineday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, March 2, 2014
Dear Mineday,

Thank you for taking the time to post your comment. You make an excellent point about the location of the hotel. Our location truly is fantastic, whether you're traveling for business or pleasure. We are glad you were able to take advantage of that!

Also, It is wonderful to hear about the incredible service that you received from our team members. That is our promise to every guest.

Once again, many thanks for taking the time to share your thoughts. We look forward to welcome you back in the near future.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 25, 2014

Hotel is at an excellent location just next to Taipei Main Station. Metro exist M3 is just next door, you could find everything you need e.g foods,clothing and transportation under one roof.

The room is clean daily and replenished with toiletries without fail. Though the room look a bit old fashion and there is a need for renovation in near future. The twice room space is a little small for 2 person though when 2 big luggage is placed.

Overall, i will return again for the excellent location. Hope to see a new revamp hotel soon too.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roadrunner_552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, March 12, 2014
Dear Roadrunner_552,

Thank you for taking the time to share your review. It sounds like you took advantage of our excellent location. Our hotel is very centrally located for sightseeing or business needs.

I would also like to deeply appreciate your valuable suggestion regarding the room. We will definitely take your comments into consideration so that we can make future improvements. We always welcome feedback as it helps us continue to strive for excellence. We truly believe that all feedback is a gift, both positive and negative.

We sincerely appreciate you choosing the Cosmos Hotel and hope to see you again in the near future!

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pasadena, Texas
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed February 23, 2014

Stayed for 3 nights in this hotel with my family in early Jan 2014. The hotel is located almost next to the Taipei Main Station (Rail) and has a link-way in the Taipei Main Station (MRT). So it is extremely convenient to get to the hotel in a wet & wintry Jan. Also it is only < 5 mins walk to the long-term baggage storage area ( behind the hotel & opp the railway station). The hotel is about 5 to 10 mins walk to the Taipei Bus Station and Taipei West Bus Station (to catch a shuttle to Taoyuan International Airport)
The hotel has a business-like lobby with efficient concierge service and fast check-in. We were put on level 17 in a room (with 2 double beds) that is supposed to be big enough for 2 adults and 2 young children. When we arrived in our room, we realized that the room is a little small & compact for four of us. The toilet/bathroom is a little compact too but it has an automated Japanese potty (toilet suite), which is rather amusing to use ! The bathroom has standard toiletries. The room comes with complementary slippers, tea/coffee bags + kettle, a mini frig & daily free 4 bottles of spring/mineral water. The beds were comfy. We did not use the gym and pool.
We were given complementary buffet breakfast vouchers. The daily breakfast on level 2 was delicious with local and some western options like omelette, assortment of cereals, sausages, etc. The service was efficient and quick. But the buffet ends at 9.45am. There is an on-site restaurant with delicious ice-cream.
Check-out was as efficient as check-in.
Would definitely stay in this hotel mainly of the close proximity to public transport.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tccfairmont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 20, 2014

The Cosmos Hotel is conveniently located near Taipei Main Station. The rooms are very clean, comfortable, and nicely appointed. The staff are friendly and helpful. This hotel makes a nice base if you are exploring Taipei.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ZR72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, February 27, 2014
Dear ZR72,

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you enjoyed your time with us and found the room comfortable as well as the convenient location. Our main goal is for all our guests to experience an exceptional stay. I am glad that we’ve met your standard.

Thank you for your review and we look forward to welcoming you back in the near future.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cosmos Hotel Taipei

Property: Cosmos Hotel Taipei
Address: No.43 Section 1, Zhongxiao West Road, Zhongzheng Dist, Taipei 100, Taiwan
Location: Taiwan > Taipei
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #38 of 568 Hotels in Taipei
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cosmos Hotel Taipei 4*
Number of rooms: 225
Official Description (provided by the hotel):
Established in 1979, Taipei Cosmos Hotel is located right next to the M3 Exit of Taipei Main Station and has a great geological advantage as it is a transport hub where MRT (Mass Rapid Transportation), THSR (Taiwan High Speed Rail), Taiwan Railway, bus, and public transportation meet. Dedicated in offering friendly, thoughtful and professional services for many years, Cosmos Hotel Taipei is preferred by international tourists and businessmen and a designated gathering place for many organizations and agencies with its stable and committed food and beverage quality. Tourists or businessmen will feel right at home while staying at the Cosmos Hotel Taipei. ... more   less 
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