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“good location, confortable hotel”

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Cosmos Hotel Taipei
Ranked #37 of 570 Hotels in Taipei
Certificate of Excellence
Taiping, Perak, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“good location, confortable hotel”
Reviewed October 22, 2013

I enjoyed a good stay in this hotel with my family . Hotel room was clean and comfortable.Breakfast was great, lots of verities. Very convenient location. Friendly staffs. Highly recommended and will like to stay again.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank cpkong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, November 2, 2013
Dear cpkong,

Thank you for taking the time to provide feedback of your stay at the Cosmos Hotel.

I am delighted to know that you were impressed with your comfortable room and good location as well as the friendly staff. It gives us great pleasure to know that you enjoyed your stay.

Also, I am glad that you appreciated the availability of a wide selection of breakfast items to begin your day.

I truly appreciate your recommendation and I look forward to welcoming you back in the near future. I look forward to welcoming you back to Hotel.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,005 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Montreal, Canada
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed October 20, 2013

We booked a family room - abit small for 4 adults (2 parents, and 2 grown kids who need space), but it's clean and not as dark as the pictures make it look.

Hotel breakfast was also very decent with a great selection of juices and yoghurts. Occupant mix was also classy and NOT NOISY.

Connected to the Taipei main station, which made travelling a breeze!

Stayed October 2013, traveled with family
Helpful?
1 Thank Kiku C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, October 23, 2013
Dear Kiku C,

Thank you for taking the time to complete such a nice tripadvisor review. We are delighted to hear that you enjoyed your recent stay with us at Cosmos Hotel and we thank you for sharing your experience with other travelers.

We have to agree with you as our hotel is located in the center of all the action, great restaurants, and great entertainment. Also, we are happy to hear that you enjoyed our abundant breakfast. We can't wait to see you again in the future. Warm Greetings!

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 17, 2013

Cosmos Hotel Taipei is located perfectly in the city and the MRT is at the basement, which made it so convenient to get around Taipei. Staff are very helpful and polite. The triple room is just perfect and right size for 2 adults and 1 child. However would hope cleaning staff cleans the toilet and bathroom properly and bathroom need some maintenance. It is good to have breakfast and WIFI/LAN included with the room, however WIFI/LAN connection is a bit slow and not very stable, it drops out very often. It would be good to have a coin operated laundrette at the hotel, which makes staying longer than 7 days in Taipei easier and more convenient for a family.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sally_Ng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, October 23, 2013
Dear Sally_Ng,

Thank you for taking the time to post a review of your recent experience at Cosmos Hotel. We are so thrilled that you enjoyed the location of our hotel and the breakfast as well as the friendly staff. Our staff strives to welcome all our guests and show our appreciation.

Thank you for informing us that we did not meet your standard with the cleaning and maintenance and know that we will correct that immediately. Also, thank you for giving us a excellent suggestion about the coin operated laundry service. I will reflect your suggestions to our management team. Your comment is very important to us and it will be reviewed by the management team.

Regarding the wireless connection, we are in the process of installing the improved system to help ensure everyone gets excellent connections from anywhere at our hotel in the near future.

Thank you for your feedback and we look forward to seeing you again soon.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 15, 2013

We had stayed in Cosmos hotel for 3 days 2 night, the hotel just next to Taipei Main Train Station, is quite convenient for you to travel with MRT, bus or High Speed Rail. The staffs are very friendly and helpful, when we walked in to the hotel lobby, 2 of their staffs are welcome us and passed us the MRT Map with all the attarctions places in taipei, they also assist and guided us how to go and the distance as well.
The room is big, clean and comfortable, but we not really felt good on the first night because of the smoke smell in our room, we suspected our next door who smoked as the smoke smell is quite strong when we step out. We did ask for assistance and one of their staff passed us the air filter to clear the smoke smell.
Breakfast in hotel not so good, we not really enjoy it. If you are staying in Cosmos Hotel, you may try the "Waffle Ice-Cream" at Ditrevi Ice-Cream shop", the dessert and food are not bad, staffs are friendly.
We will stay again for my next visit and recommend it to my friends.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stellatan86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, October 19, 2013
Dear stellatan86,

Thank you for taking the time to post a review of your recent experience at Cosmos Hotel. We are glad that you enjoy the location, the comfort of the room, the delicious breakfast buffet as well as the friendly staff. That is exactly our promise to the guests from service to amenities and product.

Regarding the smoke smell in the room, we are a non-smoking hotel and also we have a smoking area outside. I am sorry to hear that you were inconvenienced due to the smoking smell during your stay. I really appreciate you letting us know about the thing that you experienced, so we can improve it. I will certainly share your review with all the staff and we would all be delighted to see you back with us soon.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, null, Singapore
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 12, 2013

It was my first stay with the hotel, though our room was delayed slightly upon check in, but they offer us to wait in their executive lounge, location wise, it is very near to the taipei main station that will get you anywhere easily. It is even nearer then what we research earlier on before i decided to stay in the hotel. Convenient and it saves time for travelling. Not sure if its because i got a newly refurbished room, but didnt find any fault with the room or with the housekeeping service provided. Room was super clean, housekeeping has done a good job in cleaning up the room. will definitely stay in this hotel again when i visit taiwan again!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jocielilin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, October 13, 2013
Dear jocielilin,

Thank you much for your positive comment about your stay with us. We appreciate your feedback about the nice room and convenient location as well as our housekeeping staff. I will share your positive comment with them.

Thank you for giving us an opportunity to offer you an enjoyable stay at Cosmos Hotel. We look forward to giving you a new memorable experience next time and also hope to have the opportunity to welcome you back in the near future.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 12, 2013

i really love the fact that the hotel is so close to the taipei main station mrt exit. the hotel is cosy and the staff is very nice and helpful too. would certainly stay here again if i am visiting taipei again next time.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank duriano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, October 13, 2013
Dear duriano,

Thank you for writing your review of your experience at Cosmos Hotel. We are very glad that you found our team polite and that you enjoyed your accommodation and the convenient location.

I will be sure to share your positive review with the entire staff and definitely look forward to welcoming you again in the near future.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 9, 2013

The hotel is right next to the Taipei Main train station, literally just metres away and is super convenient to get around anywhere. The hotel itself was well presented and clean. The rooms are a little small but are really clean and even have all the Japanese functions on the toilet. It has a small but useful gym. We managed to book the room for approx AUD$90 per night (including buffet breakfast and free wifi) near Christmas so it was an absolute bargain for the quality and cleanliness and location! Nearby there are plenty of food options although you'll need to travel a little to get to the different night markets. Highly recommended for anyone looking for a very clean and safe hotel within budget.

Stayed December 2012, traveled as a couple
Helpful?
2 Thank tokziktigah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, October 13, 2013
Dear tokziktigah,

We sincerely appreciate your positive comment and thank you for your high recommendation.
I am happy to know that we were able to meet your expectations. Your comment will motivate our staff to continuously strive for excellent service.

Thank you for choosing Cosmos Hotel, and cannot wait to share your comment with the rest of our staff. We value your patronage and look forward to welcoming you again in the future.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cosmos Hotel Taipei

Property: Cosmos Hotel Taipei
Address: No.43 Section 1, Zhongxiao West Road, Zhongzheng Dist, Taipei 100, Taiwan
Location: Taiwan > Taipei
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #37 of 570 Hotels in Taipei
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cosmos Hotel Taipei 4*
Number of rooms: 225
Official Description (provided by the hotel):
Established in 1979, Taipei Cosmos Hotel is located right next to the M3 Exit of Taipei Main Station and has a great geological advantage as it is a transport hub where MRT (Mass Rapid Transportation), THSR (Taiwan High Speed Rail), Taiwan Railway, bus, and public transportation meet. Dedicated in offering friendly, thoughtful and professional services for many years, Cosmos Hotel Taipei is preferred by international tourists and businessmen and a designated gathering place for many organizations and agencies with its stable and committed food and beverage quality. Tourists or businessmen will feel right at home while staying at the Cosmos Hotel Taipei. ... more   less 
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