They are politely to help you check-in, staff at front desk welcome you by words but seems not from heart sincerely. Most of things you ask when denied, they say "this is the hotel rule".
I checked in 7F suit, glad to see balcony, soon feel sad the door locked. Funny thing is that you need to sign up a "Form of Discharge" before they open the door of balcony:
The Form of Discharge:
" I, ___ holder of ID or passport number ___ presently residing at The Okura Prestige Taipei room numer ___ request on my own accord, to open the window in this room from ___ to ___.
I understand that the hotel does not bear any liability in case of an accident or any damage to my belongings. I alos acknowledge that i will be held fully responsible for any damage (because of rain, bad weather conditions etc.) to the furnishings in this toom due to my request of opening the window."
The escape equipment installed in balcony. The one of two only escape stairway located end of corridor also locked, per hotel, you can not open until hotel put the alarm system on. I decided not to open and take a risk of own life staying in the room without balcony door unlock. After that, hotel put a fire extinguisher outside my room door close to the escape stairway (which other follor did not equiped).
Midnight, you will enjoy noise from the aircon next building. My wife cannot sleep and call for help on any solution. Answer from hotel stuff: "you hearing the noise becasue you have abnormal sensitive of sound, normally our customer won't complain ..." We insist change room, later, we got allow change room 01:30; after settle everthing down, my wife and I enjoy losing sleep until 03:00.
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