We stayed at Okura on the recommendation of a Taiwanese friend, and were blown away. The staff were very friendly and accommodating - Taiwanese people are always friendly to begin with, but Okura staff were just so warm and helpful all the time, living up to the 'Japanese standards' of courtesy and hospitality. When I went to the hotel bar the second night, the wait staff remembered what I had the night before, and asked if I wanted the same drink even before I had settled into my chair!
The rooms were really great too. The hotel is very new (less than a year I understand). My room, which was a basic ('standard') room, had all the creature comforts such as automated WCs, a TV screen inside the bath, and a rain shower with the works.
And the best part was the price, which was amazingly reasonable. Before booking, I researched on 5-star various hotels including the W, Le Meridien, Shangri-la etc. The Okura was significantly cheaper than all of them. And based on my experience (having stayed at a number of 5-star hotels worldwide), I can safely say that the Okura is at least comparable, if not far better, than most of them.
My only negative comment, which is an admittedly minor one, is that the baby cot provided was not great quality. Both my wife and I felt that the mattress was very hard (was there even a mattress?) and even though they tried to line it with a soft comforter, I don't think it could have been more comfortable for a child.
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