I expected something pretty exceptional to be rated so highly on trip advisor, but was sadly dissapointed. We stayed a week. Better priced than some 4-5 star hotels, but expensive for what you got. Paid extra for executive room, but this was very small. The desk was in a little foyer type room and the bedroom at the back, divided by a small hall & the bathroom. Bathroom was small & had a bath/shower combo. An adequate room, but nothing fantastic.
Yes staff were friendly, but I found people in Taiwan generally to be very friendly & willing to help whenever needed. I wouldnt say the staff went out of their way anymore than other places I have stayed. The door man offered us an umberella one day, but at breakfast we had to ask several times for a coffee refill.
The biggest let down was the appauling roof area. Despite their website photos, there is no running track anymore. To get to the roof terrace, you get the lift to the 7th floor, find the fire escape, go through a heavy, metal door, up steep fire escape stairs, then out another heavy metal fire door. Watch you dont trip on the raised flooring or the slippery stairs when wet.
Once you find the outside (which is where the 'gym' is) you have a choice of 2 loungers or a table with chairs to sit at. All of which are metal and have no cushions. This area could be so nice. A bar with drinks in the evenings & snacks or even just comfy chairs to sit on. A pool would be better, but thats pushing it. The rest of the space is taken over by a 1 foot high dirt 'garden'. The so called garden is bordered by concrete blocks & filled with small plants. There are stepping stones to presumably walk around this area- but why would you? Its awful. Such a waste of space. The air conditioning coolers are open for everyone to access & many things to trip over. Certainly not child friendly, esp with the concrete blocks everwhere.
-Generally rooms were clean, although the glass on our window had marks from someone elses face when we arrived- it never got cleaned in 7 days!
-Let us check in 4hrs early
- Room had little touches: shoe shine, iron & board, full length mirror, newspaper- but again nothing, out of the ordinary
-Despite seeing planes flying past the window ready to land, we only heard them when the TV was off, & even then, soundproofing was good.
-Poor lighting in room at night
-Got woken at 10:30pm by reception checking if we were going on bus the next day, which we werent
-Buffet breakfast adequate, but not outstanding
-'Executive garden' is indoors, no fresh air,a few plants in pots, a few tables & chairs & a poor little parrot in a cage with no toys/greenery/bells etc. No wonder it had pulled out most of its feathers!
-Paperwork in room desk had tariff rates from 1998- not only is the decor outdated!
-10min walk to MRT but plenty of taxis around
-Never got wake up call we asked for- luckily had set own alarm
-only 3 pillows in room (for a double), all of which extremely soft- housekeeping had no others
- Official Description (provided by the hotel):
- The Riviera Hotel Taipei is proud to be the First and Only hotel in Taiwan to receive our LEED Gold Certification in November, 2012.Situated at the business hub of bustling Taipei city stands an international traveler oasis of serenity and refinement --- the Riviera Taipei boutique hotel, has 112 rooms; a Mediterranean Steak House restaurant, a Yacht Club restaurant, and a banquet room that can seat 240 people banquet style.The Riviera Taipei boutique hotel is designed by the world-renowned French architect, Mr. Gerard Jardonnet, with the theme of cordial sophistication of southern France, punctuated by the mystic authenticity of the Orient. Apart from the traditional accommodation service, the Riviera Taipei Hotel offers to her room guests quite a number of additional benefits completely free of charge. Internet Wired and Wireless Internet Access completely FREE of charge ANYWHERE within the boutique Riviera Taipei Hotel.Free Shuttle To MRT Yuanshan Station, CKS Memorial Hall, Yongkang St, Taipei 101, Confucius Temple, Shilin Night Market, CKS Shilin Residence, National Palace Museum and Taipei World Trade Center / Nangang Exhibition Center during Major Trade Shows in fixed period of time. The Riviera Taipei hotel is adjacent to Taipei Expo Park.Nearby attractions are Shihlin Night Market and National Palace Museum. ... more less
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- Also Known As:
- Riviera Hotel Taipei