I have spent many nights in other Sheraton facilities on Business, but this was my first on a personal vacation with my family, redeeming my points for free nights. As with all loyalty programs, there is always the question of whether one will be "second class" and this is definitely not true with the SPG program.
The moment I stepped into the hotel, it was the same familiar service. I was promptly assigned my room on an SPG floor. Being an SPG member, I was given several options (even when this was an redemption stay) and we chose Wireless Broadband everyday which had no limit on the number of devices, which pleased the family tremendously. As I had requested for an additional pull out bed, I was pleased that not only had it already been set up in the room, but that there was an additional set of amenities all in place. Shortly after we got into the room, the front desk called up to ensure that everything was in place, which was a nice touch.
The Taipei Sheraton is one of the older hotels in Taipei, but it has been well maintained, with the rooms not showing their age. Service is excellent, and the staff extremely helpful. We had several deliveries to the room, and Brady and another of his colleagues at the Concierge desk were extremely helpful to help us find a cooler bag, and take delivery of a special order which required refrigeration. They certainly have kept the Sheraton flag flying high.
Certainly the staff is the reason why I keep coming back to Sheraton. Kudos to the team for being there to make my vacation a truly memorable one! Have a happy new year!
- Official Description (provided by the hotel):
- The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Taipei
- Taipei Sheraton