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“Great hotel”
Review of Regent Taipei

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Regent Taipei
Ranked #22 of 575 Hotels in Taipei
Certificate of Excellence
Portland, OR
Level 5 Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Great hotel”
Reviewed April 23, 2013 via mobile

Stayed for 2 nights on a business trip. Beautiful, high end hotel atmosphere. Spacious, modern rooms, great bathroom, very firm ( too firm) bed, but thankfully wonderful pillows. The breakfast buffet was terrific, and the hotel bar and restaurants have great food and service. The hotel staff were very helpful and accommodating. I stayed on one of the executive floors, and the lounge had a nice selection of snack foods, and drinks. Would definitely stay here again.

Stayed April 2013
Helpful?
Thank illinipdx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morton J, General Manager at Regent Taipei, responded to this review, April 28, 2013
Thank you for writing about your experience on Tai Pan, our executive floor. Your comments concerning the rooms and facilities are greatly appreciated. On behalf of all the team we look forward to welcoming you back on your next business trip.

Please do not hesitate to contact me in advance of your next arrival should you require any assistance.

With kind regards

Morton Johnston
General Manager

morton.johnston@fihregent.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,984 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (128)
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Fremont
Level 4 Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 15, 2013

stayed here last March on a business trip. i was only there for less than a day so it was a short stay. they upgraded me to a suite. the room was immaculate and very roomy. service was excellent. front desk were very friendly and accomodating. even the sales director, Jessy, was gracious to leave a note if i wanted to have a cocktail and time for a chat at the lounge. unfortunately i didn't have much time so had to decline. would definitely stay here again if i'm ever back in taipei.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morton J, General Manager at Regent Taipei, responded to this review, April 24, 2013
Many thanks for your positive comments regarding the rooms and service at the Regent Taipei. We appreciate the time that you have taken to recognize the team and particularly Jessy.
Please do not hesitate to contact me in advance of your next arrival should you require any assistance. We all look forward to seeing you at the Regent Taipei in the near future.
With kind regards
Morton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
Reviewed April 10, 2013

Just checked into a smoky 5th floor room. Got View of air conditioner and some random people looking back into the room. Asked front desk but cant change room. Make sure you don't get stuck in room 515. Just checked out from their sister hotel in taroko. They don't care if it a loyal customer. Hating it.

Stayed April 2013, traveled with family
Helpful?
Thank Bernard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Of_Rms-CLiao, Asst. Director of Sales & Marketing at Regent Taipei, responded to this review, April 11, 2013
Dear Mr. Bernard H:

Greetings from Regent Taipei!

Thank you for your valuable comments. I, naturally, am concerned to read your feedback relating to the smoking smell in the room and I sincerely would like to apologize for the discomfort this has caused. I will convey your precious feedback to the department heads concerned as well as coming out with rectifying and preventive actions. I remain at your disposal for any further assistance you may require. I can be reached at charlotte.liao@fihregent.com.

With warm regards,

Charlotte Liao
Asst. Director of Sales & Marketing
Regent Taipei
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange County, California
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 8, 2013

The room is overall bigger compare with other hotel at the same classification. The hotel has been there for a while but was never feel dated. we have been staying at this hotel in taipei during past 10 plus years during our annual visit to Taipei. The staff are very responsive, professional, and friendly. When we compliant about strong smoke smell, the staff brought the air fresher unit to the room in less than 5 minutes, met with hotel's general manager on smoking problem who is really care about the hotel guests and spending time talking to the guest with his busy schedule. He said the hotel has hard time stopping smokers from smoking in the non smoking room. When visiting Taiwan you would want to avoid the hotel the fill with Chinese tourist from China since they are generally rough and don't follow the hotel rule and cut into the lines at he restaurants and elevators. This hotel has less Chinese tourist compare with others and I hope they stay this way. The breakfast buffet was great. The control for the shower broke during the shower which was unusual but was address right away, I am sure the hotel will pay attention on this type of details in the future and preventing it from happening again. Great hotel, happy to stay here every time when I visit. Hope they fix the smoking problem!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bella5816185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Of_Rms-CLiao, Asst. Director of Sales & Marketing at Regent Taipei, responded to this review, April 11, 2013
Dear Bella5816185:

Greetings from Regent Taipei!

Thank you for your valuable comments. I, naturally, am concerned to read your feedback relating to the smoking smell in the room and I sincerely would like to apologize for the discomfort this has caused. I will convey your precious feedback to the department head concerned. At the same time, we do thank you for liking the services and the breakfast. Should you have any other questions and concerns, please contact us directly through charlotte.liao@fihregent.com.

With warm regards,

Charlotte Liao
Asst. Director of Sales & Marketing
Regent Taipei
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 8, 2013

This is my first time staying in regent Taipei on a working trip. Location is central, the room was adequate and decent for a night's sleep after a long work day. The breakfast buffet had a little bit of everything - variety was great.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leuk75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Of_Rms-CLiao, Asst. Director of Sales & Marketing at Regent Taipei, responded to this review, April 11, 2013
Dear Leuk75:

Thank you for taking your time to post the kind comments about your recent stay at our hotel. We appreciate the positive feedback and it will be shared with the team.

Sincerely look forward to welcoming you back. I remain at your disposal for any further assistance you may require. I can be reached at charlotte.liao@fihregent.com.

Warm regards,

Charlotte Liao
Asst. Director of Sales & Marketing
Regent Taipei
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level 6 Contributor
104 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed April 2, 2013

This is Asian service at its best. Friendly, attentive, yet not smothering. Breakfast buffet has something for everyone and then some. Bed was one of the most comfortable I have had in a hotel in a long time. Bathroom feature heated seats. Rooms are large and comfortable. Stand for business and I would happily return.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank afineguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Of_Rms-CLiao, Asst. Director of Sales & Marketing at Regent Taipei, responded to this review, April 7, 2013
Dear afineguy:

Thank you for taking your time to post the kind comments about your recent stay at our hotel. I appreciate the positive feedback and they will be shared with the team.

Sincerely look forward to welcoming you back. I remain at your disposal for any further assistance you may require. I can be reached at charlotte.liao@fihregent.com.

Warm regards,

Charlotte Liao
Asst. Director of Sales & Marketing
Regent Taipei
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guangzhou
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 24, 2013

I have been stayed in Regent hotel for 3 nights for a business trip. This was my first trip to Taipei and this hotel gave me a very deep impression. The room was clean, modern style and quiet. The most impressive thing was that the key of the room was still the traditional metal key - not like most of the other premium hotels using a electrical door card - it gave you a feeling of at home. The breakfast quality was very good with lots of choices as well as the buffet of lunch. The staffs of the hotel were kind and nice, I also liked the bar next to the lobby.
While, the location of the hotel is very close to the Lin Sun park, so every evening I could take a walk there for relaxing from the business meetings. If you don't want to have dinner at the hotel, there was a lot of choices of the restaurants around the hotel. I believed that we did a right choice to stay in this hotel during our trip in Taipei.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Of_Rms-CLiao, Asst. Director of Sales & Marketing at Regent Taipei, responded to this review, March 26, 2013
Dear sam S:

Thank you for taking your time to post the kind comments about your recent stay at our hotel. We appreciate the positive feedback and it will be shared with the team.

Sincerely look forward to welcoming you back. I remain at your disposal for any further assistance you may require. I can be reached at charlotte.liao@fihregent.com.

Warm regards,

Charlotte Liao
Asst. Director of Sales & Marketing
Regent Taipei
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Regent Taipei

Property: Regent Taipei
Address: No.3, Lane 39, Section 2, Chungshan North Road, Taipei 104, Taiwan (Formerly The Regent Taipei)
Location: Taiwan > Taipei
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Taipei
#7 Business Hotel in Taipei
#7 Luxury Hotel in Taipei
#13 Family Hotel in Taipei
#21 Romantic Hotel in Taipei
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Regent Taipei 5*
Number of rooms: 538
Official Description (provided by the hotel):
Regent Taipei has 538 of the most spacious and attractively designed rooms in Taiwan. Standard amenities include the pressure relieving Wellspring Bed, a pillow menu, feather duvet, large marbled bathroom with deep soaking tub and separate shower, 24-hour room service, complimentary wireless Internet, satellite TV, stereo, in-room safe, and mini-bar. On the top floors of Regent Taipei is TAI PAN Residence & Club, an all-butler hotel that coalesces the traditional Oriental milieu with contemporary comfort, where one can Experience Modern Chinese Lifestyle. Also found in the hotel are the Wellspring Spa urban resort, the state-of-the-art Health Club & Sauna, complete meeting and banqueting facilities, a rooftop pool, the Regent Galleria that provides a world-class shopping venue to cater to the needs of global luxury travelers, and eight world-class restaurants that offer traditional and innovative cuisines. ... more   less 
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Also Known As:
Regent Taipei Hotel Taipei
Taipei Regent

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