Except for the ideal location and how fantastic the room is (stayed in VIP room). There's nothing quite fantastic about the service staff nor service rendered. How about there's zero service nor warmth. To start with, the ladies at the front desk was snobbish or appeared snobbish. C'mon, the hotel is fantastic and location is good has nothing to do with you, so what's there to be proud of? And everyday without fail, they will call you at 1 pm (who said we can't sleep in?) to ask whether you want housekeeping even though the Do Not Disturb sign is switched on. Despite staying there for 4 nights in total, no privileges was given. They rang up at 12.06pm reminding you that check out time is at 12 pm. Not like anybody is coming into the room to clear up immediately since check-in time is at 4 pm so what's the hurry? Felt like I was being chased out. House keeping was less than impressive as well as there were still scraps (big time) on the carpet floor after they cleaned up the room so if you asked me, 50 / 50 for the hotel.
- Official Description (provided by the hotel):
- Top Boutique Hotel in the Heart of Ximending Inhouse Hotel Heritage greets nostalgic travelers with modern comforts, attentive service, and a touch of vintage charm. Located in the area known as Ximending, it’s in the heart of one of the oldest pedestrian districts. You’re steps away from exploring a mix of quirky shops, iconic restaurants, or your choice of historical and cultural sights. Inhouse hotel Heritage was designed to celebrate the cultural importance of the Ximending district in the story of today’s Taipei. As you look around, you’ll notice fine marble, hard wood furniture, and plated glass are the foundation around which all of our spaces are designed. The lobby features intricate marble flooring from India, hand-crafted mahogany furniture and original photography from mid 20th century Taipei. The guest rooms offer a classic charm with one-of-a-kind furniture pieces complemented by the sinuous lines and vibrant colors of SMEG retro appliances. And when it comes to service, we’re here for you. We’ll greet you with a smile. Attend to your needs with unmatched attention to detail and always strive to make you feel at home. Don’t ever hesitate to ask for anything. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Hotels.com, Hotwire, Fastbooking, getaroom.com, Orbitz, Travelocity, Cancelon, HotelQuickly and TripOnline SA so you can book your Inhouse Hotel Heritage reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.