A new hotel with a youthful concept: lounge reception area with large projector screen (similar to hostels), pantry area for guests' usage. They have rooms from level 5 & above. Reception is at Level 6 (Note: a nightclub is within the same building, accessible by a separate lift. Front desk staff assured us that it only operates till 10pm). Each level (except reception) can only be accessed if u scan your room keycard.
Pretty good and prompt service and staff were polite as well. They even allowed us to leave our luggage overnight with reception (even though our check-in date is the next day). Changing of reservation was also promptly attended to.
Bad experience 1: Staff told us our room was not ready when we arrived at 2.45pm to check-in (although check-in time is 3pm). When questioned, they say it's because we mentioned (the day before) that we would be leaving our hand luggage when back in Taipei and be back by evening. To be honest, this sounded more like an excuse as they should have sufficient time to clean the rooms between 12pm-3pm. Nevertheless, we had no choice but to come back at a later time even though tired from the journey back to Taipei.
Given the rates we paid, we would have opt to stay at JustSleep Ximending instead (but they were fully booked).
We slept soundly and quite comfortably (surprisingly) so either we were too tired or there was absolutely no noise at all. The bed and pillows are comfortable and room humidity was just right.
Hotel is new hence cleanliness isn't an issue here. Basically the room was kept in pretty good condition and we see no stains on the sheets as well. But do note that despite being a non-smoking hotel, the smell of stale smoke exists in both the rooms we have come across (although the 2nd one was much better as the smell is not as strong as the 1st).
Right in the heart of Ximending (one street away from Rainbow Hotel). There is a 7-11 within short reach and shopping easily available downstairs. MRT exit is also within short walking distance.
Honestly, this is one of the smallest room I've come across in Taipei (other rooms I've stayed previously were larger than this). But surprisingly the small area can accommodate a small lounge corner and space for our luggages and such. There is no window but isn't a big issue since we were outside most of the time.
Electric kettle, free snacks, shampoo, shower gel, toothbrush+paste, comb, shower cap, razor were provided. Wardrobe is just a metal pole (open concept). Free wifi available (even ethernet cable is provided).
Bad experience 2: Staff told us the hotel does not allow smoking within its premises but when we entered the room, the smell of stale smoke was quite distinct (I have very sensitive nose), we immediately called the front desk to ask for a change. Luckily another room is available hence we were moved over promptly.
The safebox can be moved! (believe someone else commented also). The mini fridge is totally useless (could be damaged) as the temperature does not go below 27 degrees.
Hotel offers private car service to the airport at pretty good rates but the car which came to fetch us was dirty and even had a small dead cockroach at the backseat (but the driver is friendly and chatty though).
- Official Description (provided by the hotel):
- SWIIO hotel is located in central Taipei’s Ximending area, just 300 metres from Ximending MRT Station. Located 1 km from Taipei Main Station and Longshan Temple, the hotel offers rooms with free Wi-Fi and an iPod dock. Modern rooms feature soothing pastel colours and come equipped with a flat-screen TV with cable channels. Tea and coffee-making facilities and a safety deposit box are provided. Hotel SWIIO is 1.5 km from Huashi Street and 6 km from famous landmark, Taipei 101. The hotel offers laundry services. Fax and photocopying is also available upon request. Luggage storage facilities are provided at the 24-hour front desk. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda, Travelocity, Orbitz, getaroom.com, Hotwire, Priceline, TripOnline SA and HotelQuickly so you can book your Swiio Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.