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“Location is the plus point but thin walls for the rooms.”

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CityInn Hotel Plus - Ximending Branch
Ranked #13 of 571 Hotels in Taipei
Singapore, Singapore
Level 6 Contributor
85 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“Location is the plus point but thin walls for the rooms.”
Reviewed October 14, 2013

If you want to stay in XMD area, this is the Hotel for you.

This hotel is super difficult to book. Staff is very friendly. Rooms are cheerful looking if you can overcome the "no window" effort.

But I must warn you...the walls are really thin and I could hear my neighbor in the other room took his bath at exactly 2.41am. I usually sleep well in hotels but this trip - i woke up few times every night.

This hotel is at exit 3 and 4 of Ximen station. We usually use exit 4 because you will pass the 1st shop famous for local Taiwan pastries (go for the bean pastries), then a dessert shop, our favorite bakery and finally a corner noodle shop which we must eat (tabao) every night, no matter how late or full we were.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KLene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Korean first
  • Spanish first
  • Thai first
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English first
Singapore, Singapore
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 13, 2013

Accomodation dates: 25 to 29 Sep' 2013
Purpose: Wedding anniversary

Strengths:
1. Super professional, helpful and friendly reception staff. Always so willing to help and always greets us with a smile.
2. Fantastic amenities. At the lobby, there was mouthwash and sunblock lotion for all guests to use. In the ladies' washroom, there were even pantyliners and sanitary pads available. Sorry if this sounds gross, but I found this a real value-add.
3. Super nice common living room at the basement for all guests to use - there were nice decorations (which I understand changes every few months), plenty of tables and chairs, a cozy sofa and a TV set so you can spend time there if you are too early for check in, or need to kill some time before you depart for the airport. They even provide popcorn, coffee (with hazelnut and caramel syrup), tea and cup noodles. What impressed us further was there we could even do our laundry there, at no cost (washing, drying and ironing with garment steamer).
4. Room with unique design - room was really beautiful though it's a little small. Having no mirror in the room (apart from the toilet) can be slightly inconvenient for ladies who need to do their makeup in the morning. Shower foam was really nice smelling! And apart from the usual stuff, hotel again provide pantyliners in the room, and even facial cleanser. Tidbits was also provided and can be replenished daily - we only realised on the 2nd last day though.
5. Good location - just 5 minutes away from Ximen station. Had a good variety of breakfast options and convenience stores within walking distance as well.
6. Hotel was very attentive. They were aware it was our wedding anniversary and even sent champagne to our room. They took a polaroid shot for us and gave it to us in a nice hand-written card the day we checked out. Really sweet gesture that left us very touched and impressed.

Weaknesses:
1. Lift is a little small. Can only take at most 3 to 4 adults with luggage at any time and the lift can take quite long to come. Only 1 lift in the entire hotel. Not a big deal though as the other strengths of the hotel more than made up for this.

Weaknesses

Room Tip: since all rooms have no windows, you may want to choose a room on the lower levels so you can spend...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sambliss2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShinoChiu, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, October 23, 2013
Dear guest:

Thank you for staying with Cityinn Hotel Plus Ximending Branch and taking time to share your recent staying experience with us. We are pleased to know that you enjoyed your stay with us. It is always delightful to receive compliments from our guests and we have shared your kind words with all the associates. The whole team of Cityinn Hotel Plus Ximending Branch sincerely appreciates your encouragements and feedback so that we may serve our guests better in the future. We look forward to more of your valuable comments and visits in the near future.

Sincerely yours,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 13, 2013

I stayed from 7/10/13 till 12/10/13, together with my parents in a triple room. Room could be a little bigger but it was still alright for the 3 of us.

Location was fantastic, just take exit 3 from Ximen station and cross the road to the entrance of the hotel. Just across the road from Ximending and the hotel has maps prepared for holiday makers on the attractions (note: eateries!) nearby and we totally do not have to worry about our meals at all.

Special thanks to Danny, who was very helpful with all the suggestions on how to get to places and finding out information. He was very courteous and always greeting us with a smile when we went back after a long day. He made an extra effort to confirm that he was returning the correct room key to us by addressing us by Ms Tan, etc.

Cons: Room was not as clean as I was expecting it. Mirror was full of dust throughout my stay, seems like the lady forgotten to clean it. Towels were replaced but the dirty ones were not cleared, so some days, we will have 2 dirty towels hanging off the wall while 3 new and clean ones were placed on the towel rack.

Problem faced: There was a power supply issue on the 2nd night of the stay, whereby there will be no air conditioning facility in the building and we had no windows in our room. We were given a small rebate (140NTD) on our bill but it was very negligible. We had to buy batteries-operated mini fans to get through the night. The situation could have been better managed by providing the rooms with fans?

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Veronica_Tan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 11, 2013

Convenient and affordable. Service is excellent as well. Never fail to greet all of us upon exit and return to the hotel. It's a very short walk from exit 3 and I would say its great! If you're thinking of popping by Party world for a late night ktv (like how we did so!), going back tot he hotel will makes u feel so thankful that the hotel is so near!

Did not get to use the washing machines since it's always occupied. Room wise, not too bad. No windows but I am fine with that. Overall a really enjoyable stay!

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shiwei2912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZackTsai, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, October 12, 2013
Dear Value Guest:

We are so glad to have you and your friends to be our guests. Thank you for this helpful review and your precious time. Your review can help other follow travelers to understand more about the surrounding area and facilities of CityInn Plus Ximending.

You comments encourage us to be better and to accommodate our guests more smoothly. It is our honor to have you as our guests. We are looking forward to seeing you again in the near future.

Sincerely yours,

Zack Tsai
Hotel Supervisor
CityInn Plus Ximending
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 10, 2013

We stayed at this hotel only for a night due to the rooms were all fully booked. The room that we stayed in was a triple room. It was not that big but we loved how it was cozy and comfortable. However, the bed sheets are slightly rough but not to the extent that we cannot sleep so not of a problem to us. Many reviewers mentioned about the soundproof of the hotel and it is true. We can hear people closing and opening the door. Because we went out early in the morning and only come back at night, this is also not a problem to us.

The bathroom door is frosted with privacy. Awesome rain shower with the warm temperature. They do provide bath towel, hand towel, toothbrush, toothpaste and etc. The hotel also provided three packets of snacks in the drawer at free of charge. Their basement is another plus point that we really like. Free drinks, free use of computer, space to chill and relax and also free to wash and dry clothes (Drying of clothes will take you around 20-50 mins)!

This hotel is located very near to the mrt station. Just less than 5 mins of walk from the exit of the mrt station and you will reach the hotel.

All the staffs at the reception are friendly and polite!

Overall, we have a pleasant stay here and would stay again next time!

Room Tip: Book early!!!
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank whitecoffee_08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZackTsai, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, October 12, 2013
Dear valued guest:

Thank you very much for the wonderful review. On behalf of all staffs, I thank you for choosing CityInn Hotel Plus - Ximending Branch. It is nice to know that you enjoying Ximending area quite a lot.

We will keeping trying our best to improve our service for all of our guests. Please share your experience with your friends and family. We are looking forward to seeing you again in the near future.

Sincerely yours,

Zack Tsai
Hotel Supervisor
CityInn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level 6 Contributor
152 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed October 9, 2013

For Public transport (Taiwan Rail), City Inn Plus had the best location we stayed in Taipei. Once out of the escalator from the exit in Ximen, it is within view and less than 2 min. This alone made it good. Inside, the space is limited, and the elevator like most other hotels we stayed in Taiwan is woefully slow and small. Room has odd decorum; air conditioning worked well - no windows was a minus. Price for room seemed a little high, but considering the convenience maybe ok.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pec95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
Reviewed October 4, 2013

This hotel may not look as nice from the outside but its interior is relatively well decorated.
Different themes for different rooms with excellent customer service.

All the staff are very very polite and ready to offer their help when you need them. Special thanks to Iris and Aik if I remember her name correctly as she has not gotten her name tag, for their recommendations to what sites to go and help throughout the stay. They have been very patient in explaining the details to my enquiries. Also there is this bigger build guy who is very nice too (Usually see him during the night shift). Sorry that I didn't get your name.
Thanks to the back end staff, the room is very well maintained and tidied. I believe the housekeeping staff deserve a credit for their effort too.

The hotel offers computer usage and laundry facilities for you to wash your clothes at the basement. They also offer snacks and beverages at the pantry corner for you to recharge yourself. There is also this corner decorated for you to take some pictures as memories during your stay, Thumbs up.

Like other reviews, you can hear sounds from neighbouring room if they get too loud. Signs are put up to remind guests to keep their volume down for the comfort of others. I guess improvements are ongoing as I see renovation works like replacement of carpetting during my last night there. I would suggest that a pole/ bar be mounted on the wall so that we can hang more of our clothes if needed rather than relying just on the hooks.

Read the other reviews for more of their good points. More to be listed but already covered below.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xmxm2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShinoChiu, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, October 21, 2013
Dear guest:

Thank you very much for taking your time to share your experience with us and leave us such a nice review. I am delighted to know that you enjoyed our facilities and customer service during your stay. The kind comments from you have been share with all the staffs of Cityinn Hotel Plus – Ximending Branch. Everyone are appreciated your encouragements and suggestions. We will try our best to find out a best way to help guest storing the clothes in the rooms.
Once again, thank you for choosing Cityinn Hotel Plus – Ximending Branch. We are looking forward to seeing you.

Sincerely yours,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about CityInn Hotel Plus - Ximending Branch

Property: CityInn Hotel Plus - Ximending Branch
Address: No.63 Baoqing Road, Zhongzheng District, Taipei, Taiwan
Location: Taiwan > Taipei
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
#5 Romantic Hotel in Taipei
#7 Family Hotel in Taipei
#27 Best Value Hotel in Taipei
#60 Business Hotel in Taipei
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — CityInn Hotel Plus - Ximending Branch 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
In pursuit of a high quality design standard, Cityinn Hotel Plus invited internationally renowned design studio “Architecture Interior” to execute its interior and exterior design. The artistic installations in the hotel’s public areas and guest rooms were jointly developed by street wear brand “Pizza Cut Five” and “Love Tomorrow Today” to reflect a chic lifestyle and environmental consciousness.Cityinn Hotel Plus offers you a better service standard in every possible way, whether for well-known tourist attractions or restaurants, we are perfectly familiar with your necessary information in hand, we can recommend you anything in your demand. We provide all area free wireless internet service, as well as fax, printing, booking restaurants, advance laundry service or travel information, the hotel staff will happy to serve you in every possible way and make you feel home again. ... more   less 
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Also Known As:
City Inn Plus Hotel Taipei

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