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“Great hotel, great staffs!”

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CityInn Hotel Plus - Ximending Branch
Ranked #12 of 584 Hotels in Taipei
Reviewed September 21, 2012

Room and bathroom is modern and clean. Extensive amenities. Staffs are very friendly and service with a smile. Free in-room WIFI. Free coffee/tea/chocolate/water vending machine at lobby. Great location as the MRT is just a stone throw away and there are countless shops nearby.

  • Stayed: September 2012, traveled with family
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Thank UncleHooi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZackTsai, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded September 21, 2012

Thank you very much for taking your time to share your staying experience at our hotel. We are so pleased to hear that you had a great time staying with us. We are grateful for your kind words,Thank you again and we look forward to welcoming you back to the Cityinn Plus Hotel in the future.

Sincerely yours,

Zack Tsai
Hotel Supervisor
CityInn Hotel Plus - Ximending Branch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed September 16, 2012

It was my first trip to Taipei and such an enjoyable one, made it even more comfortable with my stay in CityInn Hotel. The convenient location (situated very near Ximen station) is just a 5 minute walk from the trendy area, Ximending. You can also get around Taipei with their efficient MRT system from Ximen Station.
Other than the impeccable service and helpful staff, the room was constantly kept clean by housekeeping and to my delight, the bed was marvelously comfortable and I was allocated the room with a bathtub! The rooms and hotel are all fully equipped with a TV (hundred plus channels) and free wifi! The only downside is that if you are a sleeper that needs complete darkness, the bathroom windows are a disadvantage as they are softly lit.
Not only does CItyInn add a personal touch to their service and rooms (each room has a personalised design), the location is great if you'll like to travel around by public transport. There are also a few stalls around the area open for breakfast if you want to eat the "local" way.
I would definitely return back to this hotel if I'm in Taiwan and recommend it to friends,

  • Stayed: September 2012, traveled with family
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1  Thank Anne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard F, Manager at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded September 16, 2012

Dear valued guest:

I am very happy to know that you enjoy your stay with us. It is truly our honor to have you as our guest. On behalf of all the staffs, I thank you for choosing CityInn Hotel Plus - Ximending Branch as your home in Taipei.

As for the bathroom windows, I am sorry if the curtain did not work properly as it should to provide a more comfortable environment. We will look into it and trying to make it better. On the other hand, I am glad our service and facility could meet your standard. Please come visiting us again while you are in Taipei. We are looking forward to seeing you in the near future.

Have a nice day!

Sincerely yours,

Howard Fan
Hotel Manager
CityInn Hotel Plus - Ximending Branch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2012

I stayed here to recover from jet-lag for two nights. The staff could not have been more helpful when it came to advice and up-to-date information. The room was really funky, and had a bicycle-theme, a sport I love. There was a life-size horse in the lobby, another love of mine, but, in this case, a plastic version. Sounds cheap, but no, it was a lovely, lovely place to stay.

Room Tip: One MRT stop from Taipei Station, it is a lovely, convenient spot. Did not do the clubbing scene as...
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  • Stayed: September 2012, traveled solo
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Thank yuki_supriatna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZackTsai, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded September 15, 2012

Dear Guest,

We would like to thank you for your valuable comments as well as your patronage of Cityinn Plus. It is our main goal to exceed our guests’expectation in terms of service, and we are extremely pleased to read your positive remarks about our service, room desing and . Please be assured that your kind words will be shared with our colleagues. Thank you once again for your compliments, we hope to have the pleasure to welcome you back to Cityinn Plus Hotel very soon!

Sincerely yours,

Zack Tsai
Hotel Supervisor
CityInn Hotel Plus - Ximending Branch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2012

I stayed in this hotel for 4 nights in May 2012 and it was such a good stay in Taipei! Location is good, exit 3 from Ximen station and there's the best beef noodle place near to this hotel.. Hotel staffs were friendly and helpful! I keep having problems with the bath water as it was always cold instead of hot, i had to keep calling the reception for assistance and they help me real quick... I'm going Taipei again in January 2013 and will stay at this hotel again!

  • Stayed: May 2012, traveled as a couple
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1  Thank Jacelyn Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicoleTzeng, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded September 12, 2012

Dear Valued Guest,

Thank you for staying at Cityinn Hotel Plus Ximending Branch and taking precious time to share your comments with us. We are glad to know that you like our service and location but regret for the facility can not meet standard. We will do our best to improve it, hope we can provide better experience for our guests in the future. Once again, thank you for your comments, and looking forward to seeing soon!

Sincerely yours,
Nicole Tzeng
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch

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Reviewed September 11, 2012

The location is very good and convenient; just beside Ximen station. The staff are very friendly and bother to address their guest by their name which I hardly can find at other hotels.

The rooms are bit small but have everything in it. Room is clean and the staff will tidy up everyday.

The hotel has a common area at basement for guests to use and free flow of drinks and washing and drying facilities.

The staff will make overseas call to verify the trip and stay. Excellent service.

Strongly recommend this hotel and I will definitely return the next time.

Room Tip: Close to train station is the best!!!
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  • Stayed: September 2012, traveled with family
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1  Thank Jamesey_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicoleTzeng, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded September 12, 2012

Dear Valued Guest,

Thank you for selecting Cityinn Hotel Plus Ximending Branch and taking time to share precious experience with us. We are delighted to know that you enjoyed your stay, and the whole team of Cityinn Hotel Plus Ximending Branch sincerely appreciates your encouragement and feedback, so that we may provide better service in the future. Meanwhile, thank you for preparing a box of pineapple cake for us, we all love it! Next time when you come to Taipei, please do not forget your friends in Cityinnn Hotel Plus Ximending Branch :) Looking forward to seeing you soon.

Sincerely yours,
Nicole Tzeng
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2012

The five-star hotels around the world are known for their luxurious rooms, excellent facility, and outstanding service. The City Inn Hotel Plus offers quality rooms and exceptional service. But, what really impressed me about the City Inn Hotel Plus is that this hotel perfectly blends with its surrounding. Unlike those other five-star hotels which draw clients attentions toward the hotel rooms within their buildings or nearby isolated landmarks, the City Inn Hotel Plus draws me into an intriguing neighborhood – Ximending. The knowledgeable staffs of City Inn Hotel Plus serve as personalized tour guide to help me appreciate the indigenous culture and diverse commerce around Ximending. In summary, I highly recommend the City Inn Hotel Plus to tourists as well as business travelers, who are eager to experience the diversity and local culture of Taipei.

Room Tip: Ask front desk if you demand for quiet rooms.
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  • Stayed: September 2012, traveled with family
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1  Thank Carol L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZackTsai, Hotel supervisor at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded September 11, 2012

Dear valued guest
Thank you for staying at Cityinn Plus Ximending and taking your precious time to share your comments with us. I am pleased to know that you were satisfied our service and location of our Hotel. It is always delightful to receive compliments from our guests and I have shared our kind words with all the associates.
The entire team and I sincerely appreciate your encouragements and feedbacks so that we may serve our guests better in the future. We look forward to welcoming you back at Cityinn Plus Ximending very soon.

Truthfully yours,
Zack Tsai
Hotel supervisor
CityInn Hotel Plus - Ximending Branch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2012

Taipei has always been a breath of fresh air around the Asia-Pacific tourism belt. It is a city that is often bypassed by overseas visitors in favor of more well-known destinations like Hong Kong, Singapore or Bangkok. But Taipei is as cosmopolitan, modern, and exciting as the other popular spots around Asia so I hope that more travelers give this city a try.

But what sets Taipei apart from its neighbors is perhaps the sheer friendliness of its people. And nowhere is this more apparent than at the City Inn Hotel Plus-Ximending. This hotel is simple but very efficiently run by a team of dedicated and very friendly staff all of whom are determined to make their guests' comfortable. The public areas are decorated in a fun, quirky manner that pays homage to the Ximending area which has been dubbed as the "Harajuku of Taipei". The rooms are modest in size but quite functional and comfortable. I was assigned to a room with a large bathroom which was quite a surprise for me considering that I was in a city where space is at a premium. Although the hotel has no restaurant, the surrounding area has many cafes and restaurants that cater to all tastes. The entrance to the efficient and simple underground subway system is literally a few steps away from the hotel so this proximity makes it very easy to explore this vibrant city, especially when one wishes to visit any one of the many night markets around Taipei. Shopping is another favorite pastime among the locals and the area around the hotel is filled with many shops that will surely interest all travelers.

City Inn Hotel Plus - Ximending offers exceptional comfort and convenience at a low price so I cannot imagine staying at any other hotel the next time I visit Taipei again.

  • Stayed: August 2012, traveled with friends
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2  Thank R_D_P_Manila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard F, Manager at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded September 5, 2012

Dear valued guest:

First of all, thank you very much to leave a such excellent review on us with your precious time. It is our honor to have you as one of our guests.

I am gladly to know that you could appreciate the pop culture design in CityInn Hotel Plus - Ximending Branch. As you mentioned, it is Ximending - a place full of energy and creativity. It is not just only we try hard to serve our guest, but because we do love to make our guest's trip full of warm memory. I think our location is also a plus point to travelers who like to use MRT to their desire places.

Once again, thank you for sharing your experience with fellow travelers on Tripadvisor. Please come visiting us again in the near future. Looking forward to seeing you in CityInn Hotel Plus.

Sincerely yours,

Howard Fan
Hotel Manager
CityInn Hotel Plus - Ximending Branch

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about CityInn Hotel Plus - Ximending Branch

Address: No.63 Baoqing Road, Zhongzheng District, Taipei, Taiwan
Location: Taiwan > Taipei
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
#5 Romantic Hotel in Taipei
#7 Family Hotel in Taipei
#25 Best Value Hotel in Taipei
#60 Business Hotel in Taipei
Price Range: $68 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — CityInn Hotel Plus - Ximending Branch 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
In pursuit of a high quality design standard, Cityinn Hotel Plus invited internationally renowned design studio “Architecture Interior” to execute its interior and exterior design. The artistic installations in the hotel’s public areas and guest rooms were jointly developed by street wear brand “Pizza Cut Five” and “Love Tomorrow Today” to reflect a chic lifestyle and environmental consciousness.Cityinn Hotel Plus offers you a better service standard in every possible way, whether for well-known tourist attractions or restaurants, we are perfectly familiar with your necessary information in hand, we can recommend you anything in your demand. We provide all area free wireless internet service, as well as fax, printing, booking restaurants, advance laundry service or travel information, the hotel staff will happy to serve you in every possible way and make you feel home again. ... more   less 
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Also Known As:
City Inn Plus Hotel Taipei

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