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“Great place to stay in Taipei”

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CityInn Hotel - Taipei Station Branch III
Ranked #11 of 578 Hotels in Taipei
Certificate of Excellence
Reviewed June 21, 2013

Stayed for 2 nights with kids. Great hotel with really interesting rooms and deco. Each room has different theme and it was fun just looking at the different creative ideas - very chic too. A very generous hotel that provides free milk tea, ice lemon tea, coffee as well as laundrette on the ground floor (be warned that the laundrette is very popular and you need to tag your washing lest they be thrown out by other guests while you are away).

The rooms were generously endowed with nice toiletries, snacks, coffee and tea. Be sure to check out the nice toothbrushes they have for kids as well as the hairclips for ladies. The rooms comes with powerpoints that do not need adapters-very useful for charging phones etc. Apart from the nice deco, comfortable beds and clean rooms, the entertainment system was also really great. We caught the latest movies on the free HD Video-On-Demand (VOD) service in the rooms and the kids were certainly very happy. Although my room was facing the main road, my sleep was undisturbed by the traffic noise which probably means that the sound proving works. Wifi is freely avail throughout the hotel and there are internet terminals in the lobby with a printer (very useful for printing boardind passes).

The staff in this hotel were also very helpful, friendly and polite. We are greated with smiles everytime we enter the lobby (at all times of day). Each time we come out from the lift, the counter staff would stand up to greet us (and they didn;t make it look like a chore either). Even the staff cleaning the rooms were cheerful and happily brought us the toiletries we requested. The counter staff were very helpful in providing good and practical suggestions to travellers (for instance, if you are going north to Tamsui, the staff would advice you to take the Zhongshan MRT station nearer to the hotel rather than the Taipei Main Station). Once we were stepping out when it was raining and the staff offered us the hotel umbrella so we won't get wet - impressed!. We were also impressed with the thoughfulness of the frontcounter staff. As we were leaving the hotel at 2.30pm (transport arranged again by the hotel), the staff took their initative to offer us a late checkout at 2.30pm so we can continue to enjoy the convenience and comfort of the hotel until time to go. The hotel also provided the convenience of helping guest order local produce like pineapple tarts. Very good service.

The hotel is centrally located and there are many conveniences around. There is a small night market near the hotel which is good for taipei snacks. There is also McDonalds & KFC opposite for those who need a quick snack. There are 7-11s on the way to Taipei station and on the way to Zhongshan MRT Station). On the same stretch of shophouses with the McDonalds, there is a nice dumpling staff that sells traditional and innovative dumplings. There are also many interesting shops around the hotel.

This hotel is not exactly sitting on top of Taipei Main Train Stations (like Ceasar Park or Cosmos). It is actually nearer to Taipei Main Bus Station. If you are arriving by train, you can look for exits Y5 or Y7 and walk North in 10 minutes. If you are taking MRT, you can alight at Zhongshan Station (Red Line) or Taipei Station (Red or Blue Line) and exit at R4 exit. Walk west and you would reach the hotel in 5 minutes. If you see McDonalds and KFC, you know you are at the right place. The hotel is also located just next to Branch 2.

The only con to the hotel is perhaps the size of the room. The sinks were quite small so we had to put some of our toiletries and creams below the sink. The beds are confortably big but that leaves very little space for luggage and walking. My family had to sit on the floor to drink our coffee and tea as there was only 1 chair in the room and certainly no place for more.

I would certainly look forward to staying here again - and maybe even try the other branches.

  • Stayed: June 2013, traveled with family
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2  Thank Jangtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
新驛旅店台北市, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this reviewResponded June 26, 2013

Dear valued guest,

Thank you for choosing CityInn Hotel - Taipei Station Branch III and taking your precious time to share a review with us. We are so delighted that you were satisfied with our facilities and location and our service. We truly hope our honest and warmest customer service could make you feel like staying at home.

Regarding to the room is not enough space . we are strongly considering your idea, and will report it to our management for further actions .Your kindly suggestions would be great motivation for improvements in our business.

We thank you for your coming and giving us your comments, we are hoping that we can service you in the near future.

Best Regards,
Catherine Chang/Supervisor
CityInn Hotel - Taipei Station Branch III

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed June 18, 2013 via mobile

We stayed 4 nights at this hotel. It is about a 10 min walk from the Taipei Main Station, and is surrounded by lots of amenities - food, bubble tea, toiletry shop etc. Very convenient.

Hotel staff were very helpful and warm which made the stay very pleasant. Special shout out to David who added the personal touch by sharing his 'off the beaten track' food recommendations with us.

Room was small but clean, and came with nice touches like a collection of free movies that was constantly being refreshed, free wifi and snacks.

There is a pantry with free flow coffee and iced tea, a microwave and common fridge (no individual fridges in the room). Also a laundry room with washer and dryer.

Overall a pleasant and positive experience.

  • Stayed: June 2013
    • Value
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Thank StarPopsicle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
新驛旅店台北市, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this reviewResponded July 10, 2013

Dear valued guest,

Thank you for choosing CityInn Hotel - Taipei Station Branch III and taking your precious time to share a review with us. We are so delighted that you were satisfied with our facilities and service. We truly hope our warmest customer service could make you feel like staying at home.

We thank you for your coming and giving us your comments, we are looking forward to welcoming you back at CityInn Hotel - Taipei Station Branch III in the near future .

Wish you have a nice day !


Best Regards,
Catherine Chang/Supervisor
CityInn Hotel - Taipei Station Branch III

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2013

Looking for a cheap and nice hotel??? You must stay at CityInn Hotel, just 5mins away from Taipei Bus Station. Is a clean and nice hotel, the price is reasonable. The services of the staffs are great! I enjoyed my stay and will be back again.

  • Stayed: June 2013, traveled solo
    • Value
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Thank MASTER_PETER_TAY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
新驛旅店台北市, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this reviewResponded June 19, 2013

Dear valued guest,

Warmest greetings from CityInn Hotel - Taipei Station Branch III .Thank you for taking your precious time to share a review with us. We are so delighted that you were satisfied with our service and location. We truly hope our honest and warmest customer service could make you feel like staying at home.


Thank you once again for giving us the opportunity and we all sincerely looking forward to serving you in the future!


Best Regards,
Catherine Chang/Supervisor
CityInn Hotel - Taipei Station Branch III

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2013

I stayed in this hotel for few days during my recent trips. Service was really good, from the moment you stepped into the hotel and check in, the staff never fails to give you their best services. They are always smiling when you see them, they made you feel welcome. Location of hotel is near to Taipei main station, probably 5-10 min to the MRT, HSR or TRA. There are fast food, local food stall and convenience stores opposite the hotel, Qsquare shopping mall also nearby. Most cab driver knows about the hotel, so it is very safe and convenience to take cab at night after all the shopping.

I stayed in the deluxe room during the stay. The room was just nice for 2, very clean, toilet was big. The corridor was bright during the day time, however, it was quite dark when it comes to the night time. Perhaps, the lighting can be better. Free wifi within the building, but speed was rather slow in the room, but overall it was good. Pantry offers coffee, tea, iced milk tea and popcorns all day long, but lack of a space to sit and hang around, unlike the branch in ximending, there are tables and chairs in B1, where you can have your food and relax with your families or friends before returning to the rooms. I would like to commend on the services provided by David, I was always requesting for things, and he was always there to help. He even taught me which to use and apply first when I asked for the first aid kit. Another staff that gave me a very good impression was Kotama Ou Yang, all the questions on traveling, foods and everything else, she will make sure that I know. Simple gestures like these really makes me feel welcome. In fact, all the staffs are very approachable. I will definitely go back to City Inn III on my next trip. Highly recommended.

  • Stayed: May 2013, traveled with friends
    • Value
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3  Thank Agent_w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
新驛旅店台北市, 主任 Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this reviewResponded June 3, 2013

Dear valued guest,

Thank you for choosing CityInn Hotel - Taipei Station Branch III and taking your precious time to share a review with us. We are so delighted that you were satisfied with our facilities and service. Additionally, It's so happy to hear that you have mentioned Kotama Ou Yang ,as your most memorable staff during your stay. We will praise her for her great service. Moreover, your comment is such a great encouragement to us which we believe is the main reason making our hotel getting better.

Wish you have a nice day and we are looking forward to welcoming you back at CityInn Hotel - Taipei Station Branch III in the near future!


Best Regards,
Catherine Chang/Supervisor
CityInn Hotel - Taipei Station Branch III

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2013 via mobile

After spending a week in Southern Taiwan, we arrived at this hotel via bus from Nantou ( a pleasant 3:30 ride) we chose this hotel based the great experience we had with Cityinn 2 earlier this year. As usual the staffs are very friendly and helpful. The room is same as Cityinn 2; small yet functional. We utilized the self laundry service, which is a big plus. The next morning we had a pleasant surprise while exiting the hotel lobby, David the night manager we had met earlier this year in Cityinn 2 greeted us. David even recalls our last name and the room numbers we had in Ciryinn 2. David is a wonderful individual and an asset to this particular establishment. Taipei is hot and humid at this time of the year; AC works well in the room, in addition, hotel had two dehumidifiers on each floor to get rid of the dampness and musty odor. This is fine establishment with excellent service, the price, location and David made this hotel well worth a repeat visit and I would recommend to younger budget conscience travelers or young couples visiting Taipei. This hotel is located within walking distance to both the rail and bus terminals. Two MRT stations are also within the walking distance. Anyway. We enjoyed our three nights stay at this hotel and thanks to David, his hospitality really made this trip memorable. Aloha & mahalo

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank retiredhaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
新驛旅店台北市, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this reviewResponded June 1, 2013

Dear valued guest,

Warmest greetings from CityInn Hotel - Taipei Station Branch II. Thank you for taking your time to share your experience with us. We are truly appreciative of the detail information about our service and facilities that you willing to share. Additionally, we are glad to hear that you have mentioned David as your most memorable staffs during your stay. We will praise him for his great service. Moreover, your comment is such a great encouragement to us.

Thank you once again for giving us the opportunity and we all sincerely looking forward to serving you in the future!


Best Regards,
Catherine Chang/Supervisor
CityInn Hotel - Taipei Station Branch III

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013 via mobile

I stayed in this hotel for a week, the location was good, there's 2 fast food restaruant that is just opposite the hotel. Room was clean and the staff helped me to arrange for high floor with windows. There is also laundry room which allow me to wash my clothes. During my stay, all the staff were very nice, they answer to my queries with a smiling face. Thanks to David and Colin who will always answer to my query and guiding and introducing me to different place to go, and specially thanks to David who get his colleagues to prepare a card full of wishes. I will definitely come back and stay at this hotel again.

1  Thank Joey Y
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
新驛旅店台北市, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this reviewResponded May 29, 2013

Dear valued guest,

Thank you for choosing CityInn Hotel - Taipei Station Branch III and taking your precious time to share a review with us..We are so delighted that you were satisfied with our facilities and service. Additionally, It's so happy to hear that you have mentioned David & Colin as your most memorable staff during your stay. We will praise her for her great service. Moreover, your comment is such a great encouragement to us which we believe is the main reason making our hotel getting better.

Wish you have a nice day and we are looking forward to welcoming you back at CityInn Hotel - Taipei Station Branch III in the near future!


Best Regards,
Catherine Chang/Supervisor
CityInn Hotel - Taipei Station Branch III

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 26, 2013

Would definitely choose this hotel again/recommend to friends who are staying for a few days in Taipei. Near the central rail station, so everywhere else is very accessible. Good rates and excellent, friendly service.

  • Stayed: December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank aasyikinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
新驛旅店台北市, 主任 Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this reviewResponded June 2, 2013

Dear valued guest,

Thank you for choosing CityInn Hotel - Taipei Station Branch III and taking your precious time to share a review with us. We are so delighted that you were satisfied with our facilities and location. We truly hope our honest and warmest customer service could make you feel like staying at home.

We thank you for your coming and giving us your comments, we are hoping that we can service you in the near future.

Best Regards,
Catherine Chang/Supervisor
CityInn Hotel - Taipei Station Branch III

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about CityInn Hotel - Taipei Station Branch III

Address: No. 77, Chang'an West Road, Datong District, Taipei 103, Taiwan
Phone Number:
Location: Taiwan > Taipei
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #11 of 578 Hotels in Taipei
Price Range: $60 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — CityInn Hotel - Taipei Station Branch III 3.5*
Number of rooms: 66
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