Stayed for 2 nights with kids. Great hotel with really interesting rooms and deco. Each room has different theme and it was fun just looking at the different creative ideas - very chic too. A very generous hotel that provides free milk tea, ice lemon tea, coffee as well as laundrette on the ground floor (be warned that the laundrette is very popular and you need to tag your washing lest they be thrown out by other guests while you are away).
The rooms were generously endowed with nice toiletries, snacks, coffee and tea. Be sure to check out the nice toothbrushes they have for kids as well as the hairclips for ladies. The rooms comes with powerpoints that do not need adapters-very useful for charging phones etc. Apart from the nice deco, comfortable beds and clean rooms, the entertainment system was also really great. We caught the latest movies on the free HD Video-On-Demand (VOD) service in the rooms and the kids were certainly very happy. Although my room was facing the main road, my sleep was undisturbed by the traffic noise which probably means that the sound proving works. Wifi is freely avail throughout the hotel and there are internet terminals in the lobby with a printer (very useful for printing boardind passes).
The staff in this hotel were also very helpful, friendly and polite. We are greated with smiles everytime we enter the lobby (at all times of day). Each time we come out from the lift, the counter staff would stand up to greet us (and they didn;t make it look like a chore either). Even the staff cleaning the rooms were cheerful and happily brought us the toiletries we requested. The counter staff were very helpful in providing good and practical suggestions to travellers (for instance, if you are going north to Tamsui, the staff would advice you to take the Zhongshan MRT station nearer to the hotel rather than the Taipei Main Station). Once we were stepping out when it was raining and the staff offered us the hotel umbrella so we won't get wet - impressed!. We were also impressed with the thoughfulness of the frontcounter staff. As we were leaving the hotel at 2.30pm (transport arranged again by the hotel), the staff took their initative to offer us a late checkout at 2.30pm so we can continue to enjoy the convenience and comfort of the hotel until time to go. The hotel also provided the convenience of helping guest order local produce like pineapple tarts. Very good service.
The hotel is centrally located and there are many conveniences around. There is a small night market near the hotel which is good for taipei snacks. There is also McDonalds & KFC opposite for those who need a quick snack. There are 7-11s on the way to Taipei station and on the way to Zhongshan MRT Station). On the same stretch of shophouses with the McDonalds, there is a nice dumpling staff that sells traditional and innovative dumplings. There are also many interesting shops around the hotel.
This hotel is not exactly sitting on top of Taipei Main Train Stations (like Ceasar Park or Cosmos). It is actually nearer to Taipei Main Bus Station. If you are arriving by train, you can look for exits Y5 or Y7 and walk North in 10 minutes. If you are taking MRT, you can alight at Zhongshan Station (Red Line) or Taipei Station (Red or Blue Line) and exit at R4 exit. Walk west and you would reach the hotel in 5 minutes. If you see McDonalds and KFC, you know you are at the right place. The hotel is also located just next to Branch 2.
The only con to the hotel is perhaps the size of the room. The sinks were quite small so we had to put some of our toiletries and creams below the sink. The beds are confortably big but that leaves very little space for luggage and walking. My family had to sit on the floor to drink our coffee and tea as there was only 1 chair in the room and certainly no place for more.
I would certainly look forward to staying here again - and maybe even try the other branches.
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