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“W for Wonderful.”
4 of 5 bubbles Review of W Taipei

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W Taipei
Ranked #11 of 565 Hotels in Taipei
Certificate of Excellence
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“W for Wonderful.”
4 of 5 bubbles Reviewed February 23, 2014 via mobile

Stayed a night at W Taipei as transit accommodation before flying home. Lovely Taipei street view from my 30th level room. Outstanding and dedicated services rendered. Experienced an earthquake in the middle of the night, gave front desk a call to check on the situation and concerned staff offered to send a hot drink to room to calm and get me back to sleep again.

The bed was big and really comfy that I could hardly get myself out of it the next morning.

One down point was that the 2 sets of iPhone docking stations provided in the room do not support lightning connection and there wasn't any convertor available for loan at Whatever. A little bit of disappointment there.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AngeliaC14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wtaipeiofficial, Manager at W Taipei, responded to this review, February 24, 2014
Dear AngeliaC14,

Thank you so much for your wonderful post. It’s our pleasure to know that you enjoyed the fabulous view from our hotel rooms and the outstanding services from our talents, especially the thoughtful comforting amenity after the earthquake. However we are sorry about the shortage of the iPhone converter and have implemented an action plan to solve this problem.
We wish to see you soon for another amazing stay at W Taipei.


With best regards,
W Taipei
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,138 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (383)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Birmingham, United Kingdom
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed February 22, 2014 via mobile

Stayed for two nights last week. Very high room had good views. Extremely modern, chic decour which was totally functional and interesting on the eye. The bar on the top floor was very dark, however, the WooBar had a wonderful feel to it. Great staff serving the drinks who made sure you were served promptly and even remembered the drink order from the day before. It was raining while I was there which was a pity as the pool looked very tempting. It was literally steaming! Didn't get to try the spa due to a head cold - thanks to the concierge team for providing hot tea, honey and lemon drink to my room. Had buffet on Valentines Day which was a beautiful selection if not somewhat expensive. The beef was gorgeous - Fabulous selection to suit all tastes. Overall the truly friendly, helpful staff made my stay a Wonderful experience. Will definitely stay here here again.

Stayed February 2014, traveled on business
Helpful?
Thank sarah r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wtaipeiofficial, Manager at W Taipei, responded to this review, February 23, 2014
Dear sarah r,

It is always a great thing to know our precious guests like you had a wonderful experience during the stay. We are thrilled to know you like our WOOBAR, WET swimming pool, and the Valentine’s Day dinner in the kitchen table that much. What we are always aiming to is providing the prompt and friendly services and make sure all our guests receive a WOW and fabulous stay with us. There is nothing could encourage us more but seeing our guests’ smile. We truly appreciate your review and we are definitely looking forward to your next stay.

With best regards,
W Taipei
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San Jose, California
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed February 20, 2014

Great hotel - room, service and just about everything else. Bed was so comfortable I could hardly get out of it. I will definitely stay at this W again if I return to Taipei. Service was outstanding and I wish I could have given it a 6 star for service alone.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chakra123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wtaipeiofficial, Manager at W Taipei, responded to this review, February 23, 2014
Dear Chakra123,

Thank you for your great review. It is so uplifting to know that you enjoyed the stay, especially our signature W bed and the outstanding service from our talents. It is also very pleasant to receive your “6 star” recognition, so flattered! We are surly looking forward to welcoming you back to bring you another wonderful experience.

With best regards
W Taipei
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San Diego, California
1 review
5 of 5 bubbles Reviewed February 17, 2014

As of 2014, I don't believe you can find another finer & luxurious hotel to stay with in the heart of Taipei - W Taipei is currently my #1 hotel selection/recommedation. W Taipei lives up to its brand and reputation to the fullest; an iconic symbol in Taipei. It is trendy and hip for the youngsters and upscale quality for travelers among all ages.

The hotel staff are warm and eager to fulfill the needs of their customers, from check-in to exit. Upon check-in, I was offered to a free upgrade to spectacular room (as a SPG-Gold member), this is always pleasant. Besides the minor extra SPG points collected from my stay, and hotel staff also presented me a complementary drink vouchers at their WooBar/YenBar.

The room was very clean, spacious, bright, with a lovely perky scent when you entered the room; nothing to complain about within eye-sight. All the usual amendities were all in place, clean towels, toothbrush, shaving razor, soap/shampoo/lotion, hair-dryer, water bottles...etc. For techy folks, there is a big 42" TV, BOSE speakers, free internet (wired&wireless), VGA/HDMI cable, USB charge port, DVD player(stored in closet), superb for WHATEVER of your entertainment feeds. A special honorable mention to their window drape/curtain, it is "vampire-friendly" for daylight sleeper.

Long story short..... if you are visiting Taipei no matter for business or pleasure, give W Taipei a chance, it will be a Wonderful hotel experience. I understand it might come as a little pricey, but it will definitely worth every drop of your pennies.

Room Tip: If available, ask for room facing Taipei 101.
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jjluvzu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wtaipeiofficial, Manager at W Taipei, responded to this review, February 19, 2014
Dear jjluvzu,

You just made our day! We are so thrilled to know that we are the number one hotel in Taipei in your mind, moreover, you had enjoyed so many aspects in our hotel, especially the special benefits for SPG Gold members. It is also awesome to have such a thorough room introduction and fabulous words from you. We truly appreciate your wonderful recognition towards us and sincerely look forward to your next visit for another finest stay at W Taipei.

With best regards,
W Taipei
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed February 17, 2014

Starting from the main entrance to the lift, and then the lobby, the bar and the pool, way up to the corridor and the room, it's hard to persuade yourself it's a hotel. You would feel you want to dress up and have a party there very much. The design of the room is similar to St Regis,its counterpart of the same group, while St Regis goes the elegant way and W falls to the hip ones.

We stayed there for two nights. Its location is fabulous, especially when you are a visitor there relying heavily on public transport. We went to Yilan during our stay and it was extremely convenient because the hotel is on top of a subway station and a transit terminal providing buses to other parts of Taiwan. Well, but if you are going on a driving trip in Taiwan, then I would recommend you to stay somewhere else as the traffic in town centre is always congested.

Have you ever seen a mini bar offering you an All-you-can-drink price, and providing you something like oxygen and light stick? How could I not think of something like clubbing and party?

Being too pricey may be the major drawback for W, I can't see any other at least for the time being

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kingcolt2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wtaipeiofficial, Manager at W Taipei, responded to this review, February 19, 2014
Dear Kingcolt,

Thank you so much for this uplifting review on us! We are overwhelmed to know that you like our hotel’s ambience, the design, the location, and the Munchie box in the room in particular. It is also wonderful that you found so many WOW factors in and out of Taipei city. Look forward to welcoming you back to W Taipei next time when you visit this happening city to explore more fun with us!

With best regards,
W Taipei
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Johannesburg, South Africa
Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed February 12, 2014

Like normal, the W was very nice, but far too pricey for what it had to offer and there were no perks at all. The customer service was very good from the bellmen to the reception. If there wasn't fog blocking the 101 tower, maybe this rating would be slightly higher as a view would have been nice. The location was great though and made travel around Taipei quite seamless, which was great for a non-Chinese speaker as the subways are well marked. The W Hotel for Starwood Preferred Guests is now offering free wifi (as before they used to gouge the clientele) which is a nice improvement. Would have selected a cheaper option in the area in retrospect though I did have a nice overall experience. The value is just not there though.

Room Tip: Facing the towers is great if it's not rainy/foggy. However, the premium is likely not worth it...
See more room tips
  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CWEB11235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wtaipeiofficial, Manager at W Taipei, responded to this review, February 13, 2014
Dear CWEB11235,

Thank you for your genuine review. We are glad that you found our hotel nice with the Starwood Preferred Guests benefits, our good service, and the great location that makes your travel seamless. Thank you again for your wonderful comment, and we do wish to welcome you again for a spectacular sunny view of Taipei 101.

With Best Regards,
W Taipei
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Hong Kong, China
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 11, 2014

I travel frequently for work and for leisure and I will definitely rank W Taipei my top hotel experience.

The room is spacious, clean, funky and chic with plentiful sunlight (that said the window blinds do their work perfectly so when we let them down, the room is completely dark and there is no leak of sunlight into the room at all). There is a comprehensive range of Bliss products available in the bathroom which makes showering a spa-like experience.

Location wise W Taipei is excellent. It is close to the shopping malls and everywhere else which is not within workable distance is a mere 10-20 minutes cab ride away.

This hotel also has the best F&B staffs ever. They are not only professional (as one would expect from any 5-star hotels) but they have this unpretentious warmth which shows that they actually care about their guests. They tried very hard to ensure each and everyone of our demands are satisfied and even if they couldn't they tried to do what they could which we really appreciate. On top of that the staffs are always bubbly and energetic (regardless of the hour of the day) and never show any hint of frustration even when greeting a very demanding guest (i.e. a lady standing next to us with a never-ending list of petty instructions which made us rolled our eyes) and even when the guest disappeared out of their sight. There is a personal touch to every aspect of their service which is definitely a pleasant surprise.

I have had too many poor experience with the Sheraton group and I vowed not to stay at any of their hotels again. The experience at W Taipei has convinced me otherwise and I will happily make the W an exception.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ctws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wtaipeiofficial, Manager at W Taipei, responded to this review, February 12, 2014
Dear ctws,

Great appreciation for your wonderful comment and your recognition of W Taipei as your top hotel! We are happy to know that you found our room perfect with plentiful sunlight, the location excellent and the service genuine, warm and filled with energy. We had shared your compliments to the whole team which will definitely motivate them to provide the best service to each of our valuable guests continuously. Thank you for your kind word and we look forward to welcoming you soon for another W experience.

With Best Regards,
W Taipei
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about W Taipei

Property: W Taipei
Address: No.10 Section 5, Zhongxiao East Road, Xinyi District, Taipei 110, Taiwan
Phone Number:
Location: Taiwan > Taipei
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Taipei
#3 Luxury Hotel in Taipei
#9 Business Hotel in Taipei
#13 Romantic Hotel in Taipei
#21 Family Hotel in Taipei
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — W Taipei 5*
Number of rooms: 405
Official Description (provided by the hotel):
In the Xinyi District, home to W Taipei, there pulses a neon current, creating a sanctuary where serenity meets energy. Here, an endless stream of people, ideas and technology fuses Taipei's rural surroundings with its urban core. From the vibrant markets, theatres and nightclubs to the iconic Taipei 101, everything-even the sky- is electrified. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Hotels.com, Hotwire, Priceline, Travelocity, Agoda, Orbitz, HostelWorld, TripOnline SA and HotelQuickly so you can book your W Taipei reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w Taipei Hotel Taipei

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