We booked 2 nights in that gloomy hotel. After checking in and reaching our room, both of us got already bitten by the mosquitoes at least a few times.
There is NO WIFI in the rooms, so we had to go in the so called "business center", this is rather a dark and freezing room with one computer. It was summer but the hotel and our room were freezing. All aircon is centralized so you have no way of controlling the temperature.
On top of that, the whole hotel and room are infested by mosquitoes. After 20mins in the hotel, we had at least 10 bites. This is not only painful but also scary with the high risk of Dengue fever in Taipei.
We decided to cancel our booking and leave the hotel. The hotel refuse to refund us any amount of the booking. They propose us to go to another of their hotel, we did and that hotel was worse.
After that they still didn't want to cancel our bookings.
For safety reasons, we decided to leave anyway and booked a room at Howard hotel instead.
Agoda who proceeded to the bookings, also was helpless at helping us get a refund so we paid 2 nights in each of the hotel.
This is how bad Deja Vu hotel is so don't waste your money there, spend a bit more and get a proper hotel.
The manager was unfriendly and rigid and was uncooperative to cancel our booking despite the 20 mosquitoes flying around his head, he claim that it is like that everywhere in taiwan. IT is not the case as we toured taiwan that week and no other hotel had mosquitos not was as freezing cold.
We lost a lot of money there but we hope our lessons will save yours and also prevent this hotel to make anymore victims of its bad service, poor hotel and feed their hungry mosquitoes.
- Official Description (provided by the hotel):
- Deja vu Hotel is located in Taipei’s center shopping area and close to MRT Zhongxiao Fuxing Station and airport shuttle bus stops. This hotel is ideal for both business and tourist visit;3 minutes walk from SOGO Department Stores and restaurants. There are meeting rooms and business center provided for business use. 24 hour free coffee, drinks and snacks are provided. ... more less
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