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“great experience”

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CityInn Hotel - Taipei Station Branch II
Ranked #3 of 571 Hotels in Taipei
Certificate of Excellence
Johor Bahru, Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“great experience”
Reviewed January 1, 2014

This is our first time to stay at CityInn II. We arrived at 1:30a.m but the person in charge of counter is still waited for us. The room was clean and neat. It is a comfortable environment.
When we need any assistance,they will help you as best as they can.What a amazing experience we had at Taiwan.We hope we can stay at there on next time!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank swee050687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harris961, Supervisor at CityInn Hotel - Taipei Station Branch II, responded to this review, January 5, 2014
Dear Valued Guest,

Many thanks for taking your precious time to leave such a positive review for us.
It is glad to see that you give us such good support and feedback
Your feedback drives us to provide better service and We will keep our high service standard.
We all look forward to welcoming you back on your next trip to Taiwan!


Yours faithfully,
Harris Lin
Supervisor
CityInn Hotel - Taipei Station Branch II
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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927 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
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English first
Kuala Lumpur, Malaysia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 30, 2013

Right next to Taipei Main Station. Branch I & II are next to each other.
Very friendly and helpful staffs, the room provide free drinks and snacks.
Hotel are full most of the time, we have some difficulty booking our rooms, please book early. Higher room rate are the main reason for not getting 5 star.
KFC, McDonald, and some local food available nearby, however, the hotels are located on street mostly for hardware and stationary.
I would consider staying here in future trip.

Room Tip: Twin bed room are kind of difficult to come by, please book early. Ask for a higher floor room, the...
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank KCL K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harris961, Supervisor at CityInn Hotel - Taipei Station Branch II, responded to this review, January 5, 2014
Dear valued guest,

Thank you for choosing CityInn Hotel - Taipei Station Branch II and taking your precious time to share a review with us. We are so delighted that you were satisfied with our service and facilities. We truly hope our honest and warmest customer service could make you feel like staying at home.

Thank you so much again for your feedback and encouragement. Wish you have a nice day and we are looking forward to welcoming you back to CityInn Hotel - Taipei Station Branch II in the near future!

Best Regards,

Harris Lin
Supervisor
CityInn Hotel - Taipei Station Branch II
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malaysia
Level Contributor
73 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed December 26, 2013

We stayed 2 nights in CityInn II before Christmas , it is the people that makes the difference. Everyone from front desk to the room cleaner is polite, friendly and helpful. The day we checked-out was dristling , the lady in the front desk was so kind not just getting a taxi for us but also ushered us out with umbrellas so that we are not wet in the rain while helping us with our luggage into the taxi. We were impressed. I wished I could ask for her name then.
Taipei main station is only a few minutes walk from the hotel , very convenient if you need to catch a bus or train out of Taipei. 15 minutes walk to the west is the famous Liaoning night market.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MKGC1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
新驛旅店台北市, Supervisor at CityInn Hotel - Taipei Station Branch II, responded to this review, December 28, 2013
Dear Valued Guest,

Warmest greetings from CityInn Hotel - Taipei Station Branch II. Thank you for taking your time to share your experience with us. We are glad that you satisfied our service and location. It's our honest and duty to make our guest's travel conveniently and smoothly .

Thank you once again for giving us the opportunity to service you and
We all sincerely looking forward to serving you in the future!

Best Regards,
Catherine Chang/Supervisor
CityInn Hotel - Taipei Station Branch II
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 25, 2013

We, family of four had a wonderful stay at Taipei CityInn Hotel Branch II. Staff gave us a greeting called a day before our stay. What I like most in this hotel is the free laundry services and free washing powder which so far no other hotels provided such services. Only after checked in, then we feel that the Counter staff are so friendly and always smiling to welcome us whenever we stepped into the hotel lobby which was more important than free laundry services.
Staff especially we give credit to David, Colin and Creck as they are so approachable and provide excellent services. Also the cleaning staff have always keep the hotel clean and tidy. CityInn II, Keep up the good Job.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Karin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
新驛旅店台北市, Supervisor at CityInn Hotel - Taipei Station Branch II, responded to this review, December 28, 2013
Dear Valued Guest,

Thank you for taking the time to share your experience with fellow TripAdvisor viewers. We are glad to hear that you have mentioned David and Colin and Creak as your memorable staffs during your staying. We will praise for their great service. Moreover, your comment is such a great encouragement to us.

Thank you so much for your feedback and encouragement. We are looking forward to welcoming you back in the near future!

Wish you have a nice day!!


Best Regards,
Catherine Chang / Supervisor
CityInn Hotel - Taipei Station Branch II
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seremban2
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 16, 2013

Me and my partner had a wonderful trip at Taiwan, and City Inn certainly play a vital part of it.
We have a comfortable and nice place to rest after a tired day of roaming around Taipei.

Booking and confirmation from the Hotel customer service were quick. They instantly call me up to confirm my details and payment, and you are able to make any special request but of course subject to availability.

Location of the Hotel is excellent, only 5mins walk from the Taipei Bus Terminal.

The room is clean, the staffs are polite, and the environment is excellent !

I would come back again one day when I visit Taipei again.

Room Tip: Confirm your booking as soon as possible because they are always fully book. Make request in advance...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank castonen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harris961, Supervisor at CityInn Hotel - Taipei Station Branch II, responded to this review, December 17, 2013
Dear Valued Guest,

Thank you for taking your precious time to share your experience with us.
We are glad to hear that you enjoyed your stay .

Your kindly suggestions would be great motivation for improvements in our business.
We look forward to more of your valuable comments and visits in the future.

Warm Regards,
Harris Lin / Supervisor
CityInn Hotel - Taipei Station Branch II
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 15, 2013

My mom and I stayed here for 3 nights. Initially we went to Branch I and the staff there was very helpful in showing us a map and taught us how to head to Branch II. Without much difficulty we reached Branch II. Both are quite near to Taipei Main Station - my main reason in picking Branch II (as it is rated No.2 on Tripadvisor in TW when I made reservation). It takes roughly 5 mins walk to the station. And it makes commute to other MRT lines very easy as Taipei Main Station is the central point.

Initially I read that it is within walking distance to Ningxia Market but ended up forgetting so. On the night we had toured around there, we asked ppl there and tried walking. It turned out to be real quick!

There is a very long-history beef noodles place nearby inside a small lane - it's very good and tasty if you don't mind sitting next to motobikes. Also, there are a few breakfast places near the hotel. We went to the same one for breakfast for two days (they only open on weekdays) - very nice too so the fact that the hotel room does not come with breakfast becomes no problem :)

The main reason that made me write this review is the help that one of the staff extended to me in assisting me to complete online checkin for my flight. She's called Shelly (I hope there is only one Shelly in the hotel as I forgot her family name). That morning I told her the problem I had with my checkin and she's so kind to help calling my airline. I was thinking she could just ask me to call the airline by myself but she called. Would like to thank her once again :)

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Florence N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harris961, Supervisor at CityInn Hotel - Taipei Station Branch II, responded to this review, December 17, 2013
Dear valued guest,

Thank you for choosing CityInn Hotel - Taipei Station Branch II and taking your precious time to share a review with us. We are so delighted that you were satisfied with our service and facilities. We truly hope our honest and warmest customer service could make you feel like staying at home.

Thank you so much again for your feedback and encouragement. Wish you have a nice day and we are looking forward to welcoming you back to CityInn Hotel - Taipei Station Branch II in the near future!

Best Regards,

Harris Lin / Supervisor
CityInn Hotel - Taipei Station Branch II
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 14, 2013

Recently me and my wife stayed 4 nights with Cityinn Hotel Branch II during our visit to Taipei. i would say the recept team is the best i had came across. greetings whenever we meet and always make sure that we are "ok", whatever doubts you have, ask them and they are always ready to provide you with solutions.

Location: the hotel is about 5-10 minutes walk to Taipei Main Station. can be easily recognised as it is just beside Mcdonalds and from far we can see the Mcdonalds signboard which will point us back to the hotel location. there is also quite a few eateries and covenient stores, just 1-2 mins walk away from the hotel. overall, location is very good.

The hotel does have self service laundary (3 washing machine and 3 dryers, powder detergent provided). coffee tea and water are availiable at the pantry beside the lobby, although there are coffee in the room, but we prefer to go to the lobby and have a cup before we leave for our day tour daily.

Overall, the hotel cleaniness is tip top and there is basically nothing that we can find to complaint about. we had a wonderful stay with CityInn Hotel Taipei Station Branch II. the staffs just make thing better. Keep up the good work!

We were in Taiwan for our 10th Honeymoon and before arriving, i wrote to Colin to request for a better room and to our surprise, on top of the room request, we were presented a bottle of fruit wine by David and Colin on the day we checked in and a Card drawn and signed off by the entire team of CityInn II wishing us a happy 10th anniversary. it was indeed a kind gesture and we really appreciate it.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SeanSohek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harris961, Supervisor at CityInn Hotel - Taipei Station Branch II, responded to this review, December 17, 2013
Dear Valued Guest,

We are delighted to hear that you had a great stay here. I am pleased to know that you are satisfied of our services. It is always delightful to receive compliments from our guests and I have shared your kind words with all staffs.

Wish you a world of happiness and joy for years to come! Should you visit Taipei again for business or leisure, or even a anniversary celebration, please do not hesitate to let us know!
We look forward to your return in the future!

Best Regards,

Harris Lin / Supervisor
CityInn Hotel - Taipei Station Branch II
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about CityInn Hotel - Taipei Station Branch II

Property: CityInn Hotel - Taipei Station Branch II
Address: No.81 Chang'an West Road, Datong District, Taipei 103, Taiwan
Location: Taiwan > Taipei
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #3 of 571 Hotels in Taipei
Price Range (Based on Average Rates): $
Hotel Class:3 star — CityInn Hotel - Taipei Station Branch II 3*
Number of rooms: 50
Reservation Options:
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