Ok, a great small boutique hotel: classy, clean, and convenient to Taipei 101.
Staff friendly and wants to be of service; room is Hi-tech with multiple devices: TV, DVD, Electronic shades, and the Japanese toilet! The latter will warm your seat, splash your butt, and warm you tush!
Here is the problem: the staff needs training: they will willingly agree to any need; but they cannot follow-thru: if you ask for coffee at breakfast, you might wait for ten minutes, and then the coffee might be warm to cool; no one ever asks for refills! If you ask for room service, we received ONE napkin for two; ONE silverware for two; and on and on.
We stayed for five nights: we asked for cream for coffee: and every day we asked again for more cream; after we asked, they would deliver; but we had to ask again. Again, training!
When we ordered room service for two: we received ONE napkin and ONE ketchup: and then when we asked for more, they brought them.
One big complain: paper napkins! Why? This is a five-star property?
Overall, I would recommend this property: location, quality people, and 21st century appointments!
- Official Description (provided by the hotel):
- Discreetly located in a quiet part of Taipei’s most fashionable district, Da-An, is Hotel Éclat, an eclectic, elegant new boutique art hotel. All 60 luxuriously appointed guest rooms equipped with state-of-the-art amenities, including a 42 inch LCD TV offering the largest selection of TV channels and movies available in Taipei today, Bang & Olufsen CD-player with MP3 connectivity, Nespresso coffee machine, Riedel glassware, Montblanc desktop stationery, Molton Brow bathroom amenities, and much more. ... more less
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- Also Known As:
- Eclat Hotel Taipei