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“Good clean comfy family hotel”

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Taipei Garden Hotel
Ranked #21 of 565 Hotels in Taipei
Certificate of Excellence
london
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good clean comfy family hotel”
5 of 5 bubbles Reviewed February 1, 2014

Very large rooms which were clean and well maintained. Toilet was large and had both shower and bath tub, there was an abundance of toiletries from shower caps to razors to ear buds, you name it they had it. The shower gel and cream they provided were fragrant and actually not bad (I tend to bring my own, but as it smelt so nice I gave it a try). Location is excellent, being only 10 min walk to ximending, and a massive 24/7 supermarket across the road. Reception were friendly and gave us directions to wherever we needed to be. There's a spa in the hotel but as our stay was quite short we didn't mange to make use of it, certainly looked nice though. Oh, and there's free wifi! Excellent value for money, will definitely be staying again!

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenjenjennifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPE-GR, 客戶關係經理 at Taipei Garden Hotel, responded to this review, February 4, 2014
Dear Valued Guest,

Thank you for choosing Taipei Garden Hotel as your accommodation during your Taipei trip. We are glad that we've made your satisfaction. Also, many thanks for sharing your stay experience here, which helps other travelers to get more information about us. Your feedback is so important to us, which makes us provide better service. And we hope that you can try our restaurants and spa next time, it won’t let you feel regret.
We are looking forward to seeing you next trip in Taipei.


Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,355 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Singapore, Singapore
1 review
4 of 5 bubbles Reviewed January 7, 2014

Travelled to Taipei from 2 Jan to 6 Jan and the location of the hotel is reasonably convenient as it is near to metro train stations such as Xiaonanmen (nearest to hotel), Ximending. About 5 minutes walk to Xiaonanmen & 10 minutes walk to Ximending. There is also a 24 hour carrefour supermarket & Macdonalds just across the road which is good for grabbing some snacks late at night.

The check in process was also efficient and quick, with the rooms already being prepared for us even though we were 2 hours early for check. Service was excellent as staff were all very friendly and greeted us with smiles upon arriving at the hotel. They were also very helpful when we called to enquire about various things and also offered to help carry our heavy stuff up to our room without us asking. The check out process was also quick and the staff very nicely offered to help us call for a taxi.

The room was very clean, nicely decorated and there was ample space as well. The bed was large and comfortable and toilet was well filled with various toiletries. My cousin and I were very satisfied with the room. However, one thing I thought could be better was to have electric plug next to bed instead of it being located inside the wardrobe which was next to the door so that we could comfortably use out phones on the bed while charging it. This wasn't a big issue though.

As it was a short trip, didn't have the time to try out other facilities such as the gym and spa. But overall, it was a satisfying and comfortable stay at the hotel. Quiet and nice ambience while being conveniently located. Would love to stay here again in my next trip!

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jiahui_ong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPE-GR, 客戶關係經理 at Taipei Garden Hotel, responded to this review, January 9, 2014
Dear Valued Guest

Thank you for taking your precious time to write this detailed experience of Taipei Garden Hotel on Tripadvisor. I am very honor to know that you were satisfied with our location, service and room.

However, I regret to know that you feel unconvinced about electric plug. And it will be shared with our management team for further improvements in the future.

We appreciate your comments once again. We all look forward to welcoming you back on your next trip to Taipei.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 bubbles Reviewed January 5, 2014 via mobile

Accomodation is excellent and staff very friendly and helpful. The breakfast had western option but was so -so. Also lacked its own bar, but has sort of shop/restaurant next door where you can get a drink. There are a few shops nearby and is very good value for money. Would stay again

Stayed January 2014, traveled on business
Helpful?
Thank NigelP5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPE-GR, 客戶關係經理 at Taipei Garden Hotel, responded to this review, January 5, 2014
Dear Valued Guest,

Thank you for staying at Taipei Garden Hotel and taking your precious time to share your comments with us.
I am happy to know that you were satisfied with our room and staff service .And we do have a bar nearby our Deli shop on the first floor. Also your comments about breakfast will be sent to related departments within our hotel.

We appreciate your comments once again. We all look forward to welcoming you back on your next trip to Taipei.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monaco-Ville, Monaco
Level Contributor
587 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 768 helpful votes
4 of 5 bubbles Reviewed January 5, 2014

The hotel is well located. Staff are efficent and fast. Food was okay fairly basic but in general terms the hotel is very clean service is very good and the room size is okay. I would stay again probably find somewhere else to eat!

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lechiffre1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPE-GR, 客戶關係經理 at Taipei Garden Hotel, responded to this review, January 5, 2014
Dear Valued Guests
Thank you for taking the time to share your thoughts with us.

I am very happy to know that our service could meet your expectation. Your feedback encourages us to provide better and better service. We will keep our high standard service quality.
There are 5 restaurants in our hotel, including buffet , Chinese food, Japanese food and steak house etc.. You can try it on your next visit.
We appreciate once again for your comments on this website. We are looking forward to seeing you next time.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed December 25, 2013

Reasonably convenient being 10 mins from XiMenTing and the MRT. The rooms are quiet and clean. Bedding arrangements are sufficient for family with 2 young children. The electronic bidet in the toilet is an added plus!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChuaEK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPE-GR, 客戶關係經理 at Taipei Garden Hotel, responded to this review, December 27, 2013
Dear Valued Guest

We appreciated the praises and would like to thank you again for choosing Taipei Garden Hotel. It was wonderful to find out that our hotel was to your liking. We were honored to have served you. Hopefully, you will choose us again in the near future!

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt, Germany
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed November 7, 2013 via mobile

Taipei Garden Hotel offers excellent service.
The dinner buffet includes sashimi, sushi, seafood, meat and vegatables, absolute to recommend.
The breakfast menue is in comliance with the level of the Hotel.
Not in compliance with the Hotel level is that Internet service is separately charged ;-(.

Stayed November 2013, traveled on business
Helpful?
Thank Andreas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPE-GR, 客戶關係經理 at Taipei Garden Hotel, responded to this review, November 11, 2013
Dear Valued Guest,

Thank you for taking the time to share your thoughts with us.
We were pleased to hear that you satisfied with our service . All of our staff takes great pride in their work and we were also please to hear your compliment. We hope that all the guests that we encounter will have a nice and comfortable experience here at Taipei Garden Hotel. Currently, we are offering packages with free wifi in the rooms. In the year 2014, we will offer free wifi for our guests.
We appreciate you sharing your thoughts once again. We all look forward to welcoming you back on your next trip to Taipei.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed October 15, 2013

Managed to get a room at member's rates of 2000NTD per night which was well worth the money considering the location and luxury of the hotel.

Clean and reasonably spacious rooms, nice sized bathroom with separate shower and bath. Japanese auto toilet was a nice touch, but small Japanese bathtub was a let down.

Had a minor issue with noise as there were renovations on my floor, rang up front desk and got a room change without a problem.

Overall good service.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Phillip Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPE-GR, 客戶關係經理 at Taipei Garden Hotel, responded to this review, October 16, 2013
Dear Valued Guest,

Thank you for staying at Taipei Garden Hotel and taking your precious time to share your comments with us.

I am very honor to know that our service and rooms could meet you expectation. Also we are so glad that you have a pleasant stay with us. Your feedback encourage us to provide better and better service. We will keep our high standard service quality. Thank you again for sharing your feedback on this website.

Once again your review is highly appreciated and we all look forward to seeing you again soon.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Taipei Garden Hotel

Property: Taipei Garden Hotel
Address: No.1 Section 2, Zhonghua Road, Zhongzheng District, Taipei 10065, Taiwan
Location: Taiwan > Taipei
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #21 of 565 Hotels in Taipei
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Taipei Garden Hotel 4*
Number of rooms: 241
Reservation Options:
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