Hotel Sense is in a very central location in uptown Taipei. It's not near Taipei 101 or Town Hall or the more salubrious end of town, but its in a bustling neighborhood with quite a few restaurants, bars etc nearby - and its not far off the major expressway in from Taoyuan Airport, so its quite easy to get to. (Taxi fare from airport as at June 2013 should be about 1150-1200 TWD).
The rooms are also a pleasant surprise. They're large, with big bathrooms, and a clever interior design which places the minibar and flatscreen tv across the centre of the room on a kind of credenza, which thus divides the large space into a bedroom and a neat little lounge/sitting area for watching TV. There's a desk, a good sized wardrobe with safe etc., a large shower/bath areas with wonderful big Japanese bath and walk-in shower area.
So: very happy with the room, and quite pleased with the location. Why only three stars?
The staff. The staff were indifferent at best, and in the case of one young woman, absolutely rude and inept. If this is the best they can find, then Taipei is in serious trouble. If the management is reading this: TRAIN YOUR STAFF. Train them that when a guest arrives for check-in they should smile and welcome that guest, not chat amongst themselves and discuss how to refill a stapler or some such nonsense. Train them that when the keycard doesn't work, and the tired guest returns it to the front desk to get it re-programmed, they should smile and apologize, not snatch it away and then thrust another one at the guest without even making eye contact. Train them to make a bit of an effort and not look at the guest like he's ruined their day by patronizing their hotel.
Or the guest may decide not to come back. It's that simple.
- Official Description (provided by the hotel):
- Hotel Sense is the trendiest boutique hotel in central Taipei. With its cleverly used living space and elegantly designed deco and furniture, Hotel Sense combines fashion and sophistication and redefines what a boutique hotel should be. ... more less
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