The hotel is located an easy 10min taxi ride from Songshan airport and is located on one an main road that is currently undergoing extensive road works while a new subway extension is being put into the area. As a result of this, there is only space for a couple of cars to pull up outside and offload guests. There is additional pickup/drop-off space on the side street but it can get a bit hectic during buy traffic times with taxi stopping anywhere they can in the multi-lane traffic. The plus side to this location on a main road is that there are several eateries within a handful of minutes walk.
The lobby is well appointed with a small bar and cake shop located in out front and the check-in desk at restaurant access further back. Check-in was nice and efficient with key card handed over within a couple of minutes. Elevators are quite small, so if you’re traveling with a lot of luggage it could be a tight squeeze. The marble decorated lobby sets the expectation of a reasonable level of luxury for the hotel, but this sadly is not the case. Once you step out of the elevators on the guest floors, the hotel looks badly in need to a face lift.
The rooms look dated and attempts to offer more modern touches look to have been hastily fitted without much thought given to practicalities. For example, there is no in-room wifi access, but wired access is provided free of charge, but… the wire is located on the wall nowhere near the desk they’ve provided for working at. If you want to use it, then you end up trying to make the chair fit between the bed and the wall as the bed is so close to the wall it doesn’t easily fit. The beds, while okay comfort-wise, are showing signs of age and getting a bit soft. The walls are also thin and you can hear people walking around in other rooms and in the corridors of floors above you. If you want a good night’s sleep, then the rooms at the back of the hotel, looking towards the Taipei 101 tower are reasonably quiet, certainly more so than the ones overlooking the main road at the front/
The bathroom was perhaps the most disappointing, with cracked tiles and grouting that was disintegrating and a shower that barely had enough power to get water from the faucet up to the showerhead. It doesn’t look as if the bathrooms have seen any TLC since the seventies judging by the colour-scheme. To top it off, there was a musty smell in there which suggests the extractor wasn’t up to the job.
To top it all off, early one evening the housekeeping staff brought round a message from the hotel management saying that pest control activities would be taking place the following day and that guests should make sure all food/drink they have in the room should be protectively covered to prevent the chemicals from coming into contact with them. Nice of them to warn you, but does make you wonder suite what they were spraying around the room you’d be sleeping in – hopefully they’d cover the complimentary tea/coffee/fruit/water they provide.
To be honest, for the price I was expecting a bit more from the hotel, and the difference between the lobby décor and the rest of the hotel is quite stark. Like others have mentioned, the hotel badly needs to complete a refresh that hasn’t progressed further than the ground floor. It’s okay for the odd night, but I wouldn’t want to spend more than that here.
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