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“Smelly, dirty and off the beaten path”

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Fullerton Hotel East Taipei
Ranked #328 of 571 Hotels in Taipei
Elgin, Illinois
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Smelly, dirty and off the beaten path”
Reviewed September 18, 2011

We stayed at the Taipei Fullerton East for six nights, and I never felt like I could relax. Everything was very, very dated - 1980 wants its decor back - but also felt like it hadn't been thoroughly cleaned in years. There was a musty smell permeating everything, including all my clothes once I got home. There was mold growing all over the bathroom, and the carpet felt moist, so I always wore flip-flops. The water pressure in the shower was good, but it seemed impossible to keep a steady temperature, as it would fluctuate between too cold and scalding with no warning. The curtains were dusty and grimy, and there seemed to be a film of dirt all over everything. I was traveling with several others, and they all reported similar rooms, including some that were smoke-infested despite being on non-smoking floors. The bed was the hardest I've ever encountered, and the AC blasts all night, regardless of adjusting the thermostat, so I didn't have a good night's sleep until boarding a trans-Pacific flight home. Supposedly the higher floors (15) are better and have been updated, but we never saw them.

We did have a nice view of Taipei 101 and the Sun Yat-Sen Memorial, but the SYS subway stop was about a 20 minute walk away, with very little in between. Nanjing Road doesn't have a lot to offer except construction, though the Raohe Night Market is within walking distance if you're up for a stroll.

The staff seemed indifferent and uninterested in answering questions or giving good directions.

I would NOT recommend this hotel, or the location.

Room Tip: Supposedly the higher floors (15) have been renovated, but I can't confirm it. I wouldn't st...
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  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank acrysta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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163 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Hong Kong, China
Level 5 Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed February 9, 2011

we were a bit iffy on this hotel as the reviews for the Crown Plaza Taipei (which it formally was) were mixed. however, the value was great. the rooms were clean and good sized all in a convenient location.

the staff was friendly and helpful.

i think the only thing that could stand for some improvement would be the food. the restaurant (which to be fair, we did not eat) did not seem appetising nor did room service.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LookingForAnOdyssey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hong kong
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 8, 2010

As soon as I walked in, I could smell the moldy smell everyone had been talking about.
The room was so dingy and run down and felt like I needed to sanitize everything first.
The room quality was rated about a 2 star hotel while the staff were closer to a 5 star hotel.
I was surprised they had a cot for the baby but, when they rolled in the creaky old wooden cot with 1.5" of dust I could not beleive they brought it to my room without wiping it down first.
The bathroom was old.
The walls were so thin that you could hear someone coughing!
The location was mediocre because you had to take a cab everywhere.
If you're on a tight budget and don't care about the facilities, this might be your place.
The wifi only works in the lobby but, it's free so that was nice.

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank aliyaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Taipei hotels

Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 18, 2010

Stayed at this hotel for Computex in June - the hotel was one of the recommended hotels for the show so I thought it would be a safe bet. The staff were all very nice, but that's all I can say about this hotel that is good. The location was poor, the restaurants were not good, the lobby bar was tiny, the fitness center was a bad joke, and worst of all, the entire hotel reeked of mold. One of the worst business travel hotels I have ever stayed in. .

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dsblock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level 6 Contributor
259 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed May 31, 2010

At the risk of painting with a broad brush...I've stayed in 3 business hotels in Taipei, and found them all to be underwhelming. This is the nicest of the three, but is in the same vein. I was upgraded to the "business" floor -- a large room, and clean, but very dated and tired in that aging hotel kind of way. For about $80 a night, and supposedly 4*, I would expect a little nicer. The bed was rock hard, as have all the beds I've had in Taipei hotels.

The location is so-so. An easy taxi ride to almost anywhere, but a long walk from the metro (15-20 minutes). This part of Songshan has a lot of activity, but Nanjing-Lu (the street out front) has been under construction for years, and it's starting to tell on the surrounding buildings, lots of empty store fronts and the whole place looks pretty tired. Also, the construction noise goes well into the night.

The fitness center was kind of sad, looked like no one had ever used it. There was pretty good free internet in the rooms.

  • Stayed May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PlannerGeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
everywhere
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed March 17, 2010

stayed at this hotel for 6 months from june - december 2009.

pros:
-GREAT staff! from front desk, to housekeeping, to concierge, to room service, to restaurants, to the lady taking care of the gym, they are all simply wonderful!
-cleaner and newer rooms on club floor.
-great chinese restaurant at level 2. loved the dimsums!
-prompt services, be it room service or housekeeping.
-centralized location. 10minutes drive from taipei 101 area.
-convenient store is right next to the hotel.
-internet connection steady and fast.

cons:
-the deluxe rooms are a little worn out. could use some refurbishments.
-no swimming pool.
-buffet breakfast selections are dull. quite the same food over the six months i'm there.

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hothotelbunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fullerton Hotel East Taipei

Property: Fullerton Hotel East Taipei
Address: No.32 Section 5, Nanking East Road, Taipei 105, Taiwan
Location: Taiwan > Taipei
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #328 of 571 Hotels in Taipei
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fullerton Hotel East Taipei 4*
Number of rooms: 227
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