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“Heard Great Reviews about this Place, but meh!”
Review of the Diner Ruian

the Diner Ruian
Ranked #139 of 12,646 Restaurants in Taipei
Certificate of Excellence
Price range: $5 - $10
Cuisines: American
Dining options: Breakfast, Late Night
Restaurant details
Dining options: Breakfast, Late Night
Hsinchu, Taiwan
Level Contributor
325 reviews
187 restaurant reviews
common_n_restaurant_reviews_1bd8 207 helpful votes
“Heard Great Reviews about this Place, but meh!”
Reviewed February 18, 2013

I wasn't unimpressed, but I wasn't blown away either. It's an average diner, with Americana decor. I think this place would work well on a "get to know you" date because it's a fairly relaxed atmosphere.

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
1 Thank Asoupcan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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206 reviews from our community

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Rating summary
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Any
English first
Lyon, France
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Amazing brunch place, great service !”
Reviewed January 11, 2013

I went to the Diner (in Rui-An Street, near Technology Building MRT) at least 15 times between September 2012 and January 2013 and The Diner is a great place for a Western brunch !

We loved the pancakes, french toast, eggs benedict, etc... And you can have a huge breakfast for around 300NTD.
The waiters and waitresses are really nice !

The only bad thing is that you have to wait for brunch on week-ends, sometimes up to 1 hour and a half but they have a waiting list so that you can go for a walk while waiting.
I think they take reservations on weekdays.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank 0Solene0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
32 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed January 8, 2013

I like their scrambled eggs! They only use healthy n fresh ingredients! all of my friends like here once they visited Tho I only like their brunch instead of pasta. The price is also not too bad, around NTD200~NTD300.

Visited April 2012
Thank Belletpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Level Contributor
40 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“best western food in Taipei however....”
Reviewed October 19, 2012

best western food in Taipei however.... ive been living here in taipei for 4 years and the price increases continue and continue. its 15usd for macaroni and cheese and is definitely the best macaroni and cheese you will ever have outside of america but pricey. also, the new branch by taipei 101 is markedly more expensive than the dunhua branch.great service.

Visited April 2012
Thank Johnnyjappleseed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Xinbei, Taiwan
Level Contributor
60 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
“Falling Fast & Failing”
Reviewed October 4, 2012

We've patronized The Diner for a few years. Occasionally, when we crave fattening, sweet, salty and overall unhealthy North American fare, this is our first choice. It’s everything you might miss from N. American diner fare and after a meal here, we're satisfied for another few months. Two of us crave N. American style breakfasts. And this is *the* place to go. But the breakfasts were barely satisfactory this visit: the hash browns were too thick and undercooked; the coffee was not hot; the toast was done more Taiwan style (toasted for about 10 seconds until the bread only gets warm). The orange juice was forgotten for both breakfasts. Since no one eats beef in our party, we can't report on the burgers. They had run out of avocado, however, for the Cobb Salad and made no offer of a suitable vegetable replacement or a discount. The Turkey on the Rueben sandwich didn't cover the bread; sandwiches imply something between the slices of bread not only the bread itself! The fries had only been reheated and weren't fresh. In addition to the food problems, the new wait staff has so much to learn. The OJ was forgotten on the breakfasts. We ended up having to get our own tea/coffee refills. We were *never* asked if everything was OK *or* if we needed something. And, as this place does attract a large number of international visitors, the level of English has taken a dramatic free-fall for the worse. A side dish of mayonnaise became a side dish of butter. (The request was in Chinese.) One server simply gave up trying to understand and asked a colleague to take over. For all of this a 10% mandatory service charge is added to the bill. All of this was a huge disappointment for a birthday celebration and contrasted from our last visit, thus necessitating a conversation with the manager. With the wait staff being appalling slow and not having a clue as to how this type of restaurant operates and with the current chef not being able to replicate the "greasy spoon" we had become accustomed to, we think it’s time for the owners to either make appropriate adjustments fast or simply lose its core clientele- even though they have recently opened another much larger branch in addition to a Cafe. With the poor quality food we were served and how unprofessionally we were treated, it's going to be a long time before we go back to see if improvements have been made. Two other important points to consider- like many dining establishments in non-smoking Taiwan, smokers head outside. It's the same area as one waits to be seated. This needs to be adjusted for those who are allergic to smoke. And one reviewer said this was a place to hang out for hours. That's incorrect. You have 1.5 hours to finish your meal. The turnover is/was that high. But with the current staffing and chef, you might have much more time to hang out in the near future! (It's only because of positive actions from the manager that we give this 3-stars on this visit; it should have been 2, and normally we'd give it 4.)

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
1 Thank jashock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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