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“Relaxing even on business trip”

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Grand Victoria Hotel
Ranked #141 of 578 Hotels in Taipei
Certificate of Excellence
Reviewed November 12, 2013

I was on a business trip and my office book me in this hotel. Its close to my office and away from the city centre. This is a nice hotel for relaxing and for business as well as it is quite and many shops nearby. The room is comfortable and clean. The staffs are courteous and friendly. Nice hotel to relax in and away from the hustle and bustle of city life.

Room Tip: Ask for the room overlooking the ferri wheel. Its a nice sight especially at night
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  • Stayed: October 2013, traveled on business
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Thank Edwin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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74 - 80 of 165 reviews

Reviewed November 8, 2013

The staff very excellent, despite rooms not being ready when we arrived for an early checkin (having previously asked). Rooms very impeccable high tech affairs. Room service staff faultless, and an excellent breakfast in the morning.

  • Stayed: March 2013, traveled on business
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Thank MikeFo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2013

The hotel room is very comfortable and the staff are very courteous to attend to any requests and make sure that it is quickly attended to.

There are couple of issues that I would like to point out from my perspective.

1. The wifi speed is not good and sometimes can be very spotty.
2. I am a vegetarian and the morning buffet has almost nothing to choose (excepting boiled vegetables/mushrooms). While there are many many choices for non-vegetarians, adding at least one more cooked item on the veggie side would be a welcome addition. During all the days of my stay, even both the soup choices contained meat and therefore I was not able to have anything hot during my breakfast.

I would definitely recommend this place for its service and comforts and the fact that it is super close to my office and the train connection.

  • Stayed: October 2013, traveled on business
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1  Thank Vijay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2013

This is my second review of this hotel, having stayed here from Sundays to Thursday/Friday every week for nearly two months now (with an additional 8 stays at the hotel before that). In my initial review I gave the hotel a 4-rating on the basis of excellent service from the staff and the very clean and comfortable rooms. I am happy to conclude that these aspects of the hotel have definitely survived the test of time and I have enjoyed consistency at a very high level on both these aspects! The front desk staff, bellboys, concierge and restaurant staff all go out of their way to make the stay pleasant. Any request is quickly handled (asking for iron/ironing board, asking for taxi, asking them to keep some luggage whilst I leave for the weekend, etc.) and with enthusiasm. In fact, the staff are clearly this hotel's greatest asset and keep me coming back despite the flaws described below.

The reason for the 3-star rating I gave this time is viewed from the perspective of a long stay guest for which this hotel is not ideally suited. First of all, for a 5-star hotel, the room service menu is ridiculously limited without any real main courses (just a soup, a pasta, some fried rice and some unimaginative sandwiches). For the avoidance of doubt, this hotel has two good restaurants (the steakhouse is really great and has delivered consistent excellence on the 15+ times I have eaten there. The Italian restaurant is not outstanding but has some nice dishes on the menu). As a frequent traveller however I do not want to spend two hours on dinner every day and therefore would like to be able to fall back on a sufficiently varied room service menu which the hotel lacks. On occasion, I am able to order menu items from the Italian restaurant but these arrive lukewarm at best so this should also be looked at. A room service menu should have some items that, whilst not necessarily being comfort food, should be homely as frequent travellers are too jaded to want a 5-course meal with wine pairing extravagganza every day.
Second of all (I have been staying here with a number of colleagues), the hotel does not really appear to reward the continued loyalty we have been showing, often trying to impose different rates on us seemingly at random. Whilst I can appreciate that the hotel may be busier on some days than others, given the business we generate at the hotel (rooms and restaurants), I would have expected them to adhere to the agreed corporate rate as a matter of continuity.

In summary, the hotel is a superb choice for travellers on short stays in Taipei but for longer term guests the hotel should improve the room service offering and address the reservation issues that we have encountered.

Room Tip: I have stayed in about 15 different rooms in the hotel and all were good and clean with a similar la...
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  • Stayed: October 2013, traveled on business
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3  Thank Starfield11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2013

When check in, front dest give me lower room, I ask for higher, she told me what I booked is this type, small room, and all room were booked that night, couldn't make change for me......I just thought my reservation is standard room......

My room is opposite to gym, outside of window is swimming pool, no private space! and no wifi signal......they arrange engineer to fix it, but no result! It is so strange that only this room wifi is bad, and they didn't find it before? then they changed another room for us(full booking or not full? )

Air condition is not good in room! Mini bar is good!

Breakfast is good!

Location is far away from city center, but near MRT station, near shopping mall, supermarket, just ok, not the best choice for tourism.

  • Stayed: October 2013, traveled with family
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6  Thank Wangfxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2013

First stay here and will come back on the next trip. Service was good from the staff, good selection at breakfast for westerners and Asians. Wifi had good connections. In a quiet area of town, next to the train which allowed good access to the city. Rooms are nice, good design.

Stayed: September 2013, traveled on business
2  Thank Philip M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013

Stay at this hotel every time in Taipei, mainly because it’s near to our office, but also because the service is excellent.
Check in is quick, simple and everyone speaks good English. Rooms are spacious, clean and the internet, either WiFi or LAN is FOC and works well. You also have some free drinks and food that is not part of the mini bar.
The location of this hotel is also good. It’s a few minute’s walk to the MRT. There is also a large shopping mall with restaurants, a Carrefour supermarket which on the ground floor has a food village with about 20 quick and easy eating paces for just a few pounds.
Breakfast there is a good spread of hot and cold, Asian and Western. Lastly if you stay over the weekend there is a good chance to see a wedding.

  • Stayed: September 2013, traveled on business
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3  Thank Fauchards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Victoria Hotel

Address: No.168 Jingye Fourth Road, Taipei 104, Taiwan
Phone Number:
Location: Taiwan > Taipei
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #141 of 578 Hotels in Taipei
Price Range: $138 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Victoria Hotel 4.5*
Number of rooms: 96
Official Description (provided by the hotel):
The latest addition to the ever-changing landscape of Taipei City, Grand Victoria Hotel is a quintessential masterpiece of modern luxury, representing a fusion of classic Victorian architecture of the 19th century with contemporary elements of the 21st century.While classic Victorian architecture, an English-styled bell tower, customized LED lighting, and an elegant wedding garden reminiscent of distant lands comprise the grand exterior of the Grand Victoria Hotel, elegant white granites, lavish decorations, and international caliber boutique stores make up an exceptional interior like none other.Grand Victoria Hotel is located in the Dazhi Miramar business district in the Chungshan District in Taipei City. A stone’s throw from the Neihu science and technology district, the Hsichi and Nankang industrial districts, the shopping paradise of the East District, and short drives from Taipei Songshan Airport and Taoyuan International Airport, Grand Victoria Hotel is the hotel of choice whether you are traveling for business or pleasure. ... more   less 
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