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“It could have been better”

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Pokhara Village Resort
Ranked #67 of 91 Specialty Lodging in Pokhara
Ankara
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“It could have been better”
Reviewed November 8, 2012

Although the location of the Hotel is quite good, it is a pity that it does not meet basic requirements. Hotel staff is friendly and helpful, however this, unfortunately, does not compensate noisy nights (it was really noisy both at night and early in the morning! People shouting or sound like fighting I don't know) and unclean sheets and blankets.. We stayed at 5 different hotels in Nepal and this was the only place where we had to use our own sheets we had brought from our country! Air condition was functioning, bathroom was in quite good condition but the hotel was not very clean at all (rooms and the restaurant). Besides, I have no idea why it was so noisy at night. Even if I told the receptionist, she seemed to have no idea about the origin of the noise; but it was quite clear that people were literally fighting (doors being slammed!?). In a lovely place like Pokhara, I'm sorry but this hotel is a shame.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Zehra-Turkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Narendra S, Director of Sales at Pokhara Village Resort, responded to this review, January 30, 2017
Firstly, I would like to thank you for taking the time to advise of your recent stay at Pokhara Village Resort. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests.

I was really disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the oucome of your experience on this occasion, I do extend it will all sincerity. I certainly empathise regarding the points you mention in your review, especially so much noise in our hotel and the poor service you received while your stay. This is level of service is certainly not acceptable and will be addressed with the concerned department.

Again, please accept my apology and I hope you will receive the better service in near future stay wih us.

Kind Regards,
Madhav Adhikari
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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44 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 20, 2012

Pokhara is a very nice place.Upon arrival we loved the place. The place was pleasant with a slightly hotter sun and a cool breeze frm the fewa taal. the moment we went into the rooms the true colours of the hotel were shown to us. the room door was just a wooden plank. the bathroom was stinking terribly. The AC was not working properly. there was no fan too which made us sweat during our sleep. all that could be tolerated but the water for bathing... OMG it was too cold. seed as if the water tank(from which water comes) was kept in a refrigerator all night. The restaurant also had no variety in their cuisine. I'd say Pokhara is good but Pokhara village resort is the worst hotel I've ever seen...

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank Pashupati J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Narendra S, Director of Sales at Pokhara Village Resort, responded to this review, February 1, 2017
Dear Guest

Namaste & Warm Greeting from Pokhara Village Resort!!

Firstly, I would like to thank you for taking the time to advise of your recent stay at Pokhara Village Resort. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests.

I was really disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the oucome of your experience on this occasion, I do extend it will all sincerity. I certainly empathise regarding the points you mention in your review, especially the no hot hotel,in our hotel and the poor service you received while your stay. This is level of service is certainly not acceptable and will be addressed with the concerned department.

Again, please accept my apology and I hope you will receive the better service in near future stay wih us.

Kind Regards,
Madhav Adhikari
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Pokhara Village Resort

Property: Pokhara Village Resort
Address: Lakeside, Pokhara 444, Nepal
Location: Nepal > Western Region > Gandaki Zone > Pokhara
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Airport Transportation
Hotel Style:
Ranked #67 of 91 Specialty Lodging in Pokhara
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pokhara Village Resort 3*
Number of rooms: 35
Official Description (provided by the hotel):
Pokhara Village Resort is newly prominent for a friendly place to stay at Pokhara, thinking as per need of global explorer, the rooms are designed in a way to feel as like as home while stay with us. We have all opportunities are abundant and what you need more is just a decent place to stay…and that's none other than Pokhara Village Resort. This is the place that makes your stay smooth, comfortable and memorable. We are a first class property with 42 well furnished, wall to wall carpets with modern amenities rooms. 20 deluxe rooms with individual air condition and 22 standard rooms. All rooms have attached bathroom and shower with 24 hours running hot & cold water. Every room has LCD television with worldwide Multi channels cable. And operator assisted telephones are available in all the rooms. You are not far from shops, Fewa Lake & supermarkets. Visit to David’s fall, Gupteshwor Cave, International Mountaineering museum, Seit George, Mahendra Cave, Bats cave, Gorkha Museum - the most valued sightseeing in Pokhara. At the hotel, guests can enjoy complimentary wireless internet access from the room and around the compound area. Efficient, well-trained, courteous & ever-smiling staffs will add a flavor to your comfortable stay in the scenic city of Pokhara. ... more   less 
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