We have booked as we do for all our booking through net only. We booked for A/C rooms. When we went to occupy the rooms after hectic journey from Kathamandu after visitng Manakanama temple on 15th April 2013 night 8 p.m, A/C rooms not provided. We stayed only for that night . Next day morning 6 a.m left to Jomson. We didnot make argument. When we came back also he provided same rooms( i.e on 17th April 2013). When we enquired his answer was that there is no difference betwen outside climate and room temparatue. Climate is cool. Why you required. Any way day time you are going out. Night will be cool. The owner argument is something like mad prson argument. Instead of saying sorry, not available or something he can say. We could have settled. Since he has argued no price difference, we wanted to penalise the person. Somthing he should learn or never in his management of 17 years service, what the owner says.
On the second point, we have to leave hotel after both morning 7 a.m to Pohra lake ride and to temple visit. From morning 6 a.m onwards calling the recepting for hot water. He said after 10 minuted will come. Almost one hour over. No hot water. What he mentioned in the facilities in the rooms. 24/7 hot water will be provided is a joke of the year. When we (3 families ) went and enquired to our surprise, the owner is trying to convince us saying that as the prvious day no sun light at all water will come after 10 a.m only. He has no curtesy of providing hot water through any other sources. Please take a note of the above two issues bofore booking the room. One more thing is food cost will be equivalent to 4 star hotel category. But services and talk will be I don;t think will be equivalent to 1 star category.
- Official Description (provided by the hotel):
- Green Tara Hotel is situated in natural environment with green trees around. ... more less
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