We had a great experience with our guide Lochan and our porter BJ. They were both very helpful and nice. Everything was included in the price, so that was a plus (flights, food, hotels, permits).
The only thing I would warn other travellers about is that the 5 day trek is too short, if you're spending this amount of money, you might as well take the full trek to the Mt. Everest base camp because the views will be a lot better (you can't see too much on the 5 day trek). You can even do it without a guide if you want to save money. Also, if you don't have any hiking experience like me, you will be very tired and might fall sick a lot easier, which might take away from your overall experience.
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