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Reviewed January 3, 2018 via mobile

I do visit kathmandu frequently for work and every time I stays at this place . It feels like home staff is very friendly and professional .Laxmi taking care of roof top restaurant is great , service is excellent. 10/10 for Rooms , location and ambiance.

Stayed: January 2018, traveled on business
Thank DeepinderS38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishna K, Front Office Manager at Hotel Shambala, responded to this reviewResponded January 3, 2018

Dear Mr. Deepinder,

Warm Greetings from Hotel Shambala!

Thank you for taking time to review us on TripAdvisor. Feedback and reviews from a very regular guests like you are very important to us to make sure we strive in our service delivery that we perform everyday. We are glad to note your kind encouraging words about the hotel and its facilities. Additionally, our colleague Laxmi will be excited to see such a positive inputs from you.

We would like to extend our sincere appreciation for your continuous patronage towards us and we cannot wait to welcome you back to Hotel Shambala in near future.

Kind Regards,
Krishna Khatiwada
Front Office Manager
Hotel Shambala
P.O. Box 5831,
Maharajgunj, Kathmandu
Tel: 977-1-4650351
Email: info@shambalahotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2018

Excellent service and the breakfast spread is good.
The room is comfortable, clean and spacious.
The view from the pool is fantastic, but the hotel is not that close to Thamel, where you can shop for souvenirs.

Room Tip: Top floor room
  • Stayed: December 2017, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Nazura A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishna K, Front Office Manager at Hotel Shambala, responded to this reviewResponded January 3, 2018

Dear Mr. Naz,

Namaste and Warm Greetings from Hotel Shambala!

We are very pleased to see such a positive inputs from you towards our hotel and its services. Your review and feedback are very important to us to make sure are in the right direction of our guest services.

Your kind compliments towards our rooms and breakfast is much appreciated. We are thrilled honor your stay with us.

We thank you for choosing Hotel Shambala and we are looking forward to welcome you back in near future.

Kind Regards,
Krishna Khatiwada
Front Office Manager
Hotel Shambala
P.O. Box 5831,
Maharajgunj, Kathmandu
Tel: 977-1-4650351
Email: info@shambalahotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2018

Our room was unpretentiously chic, extremely comfortable, very clean and nicely appointed. We settled in quickly and headed for the cool roof top bar and pool area enjoyed the views of the city and whiled away a pleasant evening.

We had an excellent nights sleep in a comfortable bed. Breakfast was delightful with great choice, attentive service and an unhurried vibe. Staff throughout the hotel were keen to make our stay issue free and seamless.

I'd head for Hotel Shambala if I return to Kathmandu, which is an amazing city.

  • Stayed: November 2017, traveled with family
    • Location
    • Rooms
    • Service
Thank Bristolbluesky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishna K, Front Office Manager at Hotel Shambala, responded to this reviewResponded January 3, 2018

Dear Happy Guest,

Warm Greetings from Hotel Shambala!

It gives us immense pleasure to see such a positive feedback from the wonderful guests like you. Your feedback and comments are very important to us in order to analyze our customer satisfaction index.

Your kind compliments towards our rooms, rooftop pool and our team are much appreciated. Our team will be very delighted to learn your positive inputs. Rest assured, we are honored to host your stay while you were in Kathmandu.

We thank you once again for choosing our property and we are looking forward to welcome you back in near future.

Best Regards,
Krishna Khatiwada
Front Office Manager
Hotel Shambala
P.O. Box 5831,
Maharajgunj, Kathmandu
Tel: 977-1-4650351
Email: info@shambalahotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2017

Right from check-in to check-out the experience was wonderful. Very courteous staff, always helpful and smiling. Well-appointed room with amenities for a very comfortable stay. Wide range of options at the breakfast buffet and for food and beverages in the restaurants. Highly recommended. Thumbs up to Tseten Tsatultsang and his team

Stayed: December 2017, traveled with friends
Review collected in partnership with this hotel
Thank tarunsarkar2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishna K, Front Office Manager at Hotel Shambala, responded to this reviewResponded January 4, 2018

Dear Mr. Sarkar,

Warm Greetings from Hotel Shambala!

It gives us an absolute pleasure to see such a great feedback from the wonderful guest like you. Your review assured us that we are in the right direction of our guest services experience.

You kind compliments towards our team, hotel facilities and our breakfast are much appreciated. Our whole team would like to thank you for you amazing feedback and also we are honored to host your stay with us.

Once again, thank you so much for staying at Hotel Shambala and we are looking forward to welcome you back in near future.

Kind Regards,
Krishna Khatiwada
Front Office Manager
Hotel Shambala
P.O. Box 5831
Maharajgunj, Kathmandu
Tel: 977-1-4650351
Email: info@shamablahotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2017 via mobile

Staff in Hotel Shambala treated us like family. They’re very warm and easy going. Especially helpful and friendly was Suman who was extremely clear about my queries regarding gym and spa locations etc. Definitely would stay in Hotel Shambala when I visit Nepal in the near future!

Stayed: December 2017, traveled with friends
Thank NicholasC2623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishna K, Front Office Manager at Hotel Shambala, responded to this reviewResponded December 30, 2017

Dear Mr. Nicholas,

Warm Greetings from Hotel Shambala!

Thank you very much for taking time to review us in TripAdvisor. Feedback like yours are very important to us to make sure we are in the right direction of our guest services.

Your kind compliments towards our hotel and its services are very much appreciated. We are much delighted to learn that our colleague Suman was able to provide helpful and friendly services who will be much to pleased to see you comments. This will certainly motivate our team to make sure we take care of our valued guests and to make sure to feel them like home.

We thank you once again for choosing Hotel Shambala and we are looking forward to welcome you back in not too distant future.

Kind Regards,
Krishna Khatiwada
Front Office Manager
Hotel Shambala
P.O. Box 5831
Maharajgunj, Kathmandu
Tel: 977-1-4650251/4650351
Email: info@shambalahotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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