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“great stay in Kathmandu”

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Hotel Encounter Nepal
Ranked #24 of 193 Hotels in Kathmandu
Certificate of Excellence
Paris, France
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“great stay in Kathmandu”
5 of 5 bubbles Reviewed March 28, 2014

Arrived with my two friends for a 3-4 day stay in Kathmandu. The Hotel Encounter was our choice, since I had already had a good experience in September. It was even better than before! A real haven amidst the honking, dusty, crazy streets of the city. You feel the relief as soon as you walk through the iron gates into the beautiful greenery and flowers of the front courtyard. The staff comes welcoming each traveller personally like old friends. They just go to all extent to please the guests - friendly and helpful. My friends wanted a room with a view (within our restricted budget) and they very accommodatingly set us up on the top floor in a large double, adding a third bed for us. It not only has a great view, but gives onto a huge terrace with plants and seats to rest in the sun. The food may not be top gourmet, but the staff is so willing to please by making the dish the way you ask and everything is fresh and tasty. The eating area is like a tropical garden and very pleasant to sit and read or internet as well. The Hotel Encounter is really a gem and I believe it is time everyone knew about this wonderful, affordable place in the middle of Thamel in Kathmandu.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Ann L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review, March 31, 2014
Dear Ann L !

We are pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write about it. As customer service is our No. 1 priority and we take it very seriously from the bottom of our heart. Your comments will be shared with our entire team, as reinforcement to continue with efforts to make us a leader in excellence. Also, I have forwarded your review to all those concerned and they all are so proud to hear about your review.

Once again, thank you for your feedback and we do hope that your memorable experience will bring you back here in the near future.

Kind Regards,
Hotel Encounter Nepal Team
Thamel, Kathmandu, Nepal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,009 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (222)
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English first
China, Maine
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed March 27, 2014

I came to travel in Nepal with my friend and me! I am staying in hotel encounter Nepal 3 night it was very nice room and staff are very frindly and good and when u enter to the reception the receptionist welcome you in a smily face their service is very good and appreciable obviously I highly reccoment this hotel to my all friends and also when I come back to Nepal I surely come to hotel encounter Nepal I got a good experience from hotel encounter Nepal

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Nanuer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review, March 31, 2014
Dear Nanuer !

Thank you so much for sharing your photos with us. We are very glad to hear your review during your stay with us and thank you so much for rating us on Trip Advisor. Your words are extremely encouraging for our team. We are pleased to know that you liked our hotel, reception, and overall hotel staffs. I have forwarded your review to all those concerned and they all are so proud to hear about your review.

Thank you for having chosen to stay with us. We hope you will stay with us again.

Kind Regards,
Hotel Encounter Nepal Team
Thamel, Kathmandu, Nepal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lesmurdie, Australia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed March 24, 2014

I had an amazing stay at this hotel. The staff specially Mr Badri, Mr Llama and Mr Pramod were excellent. The staff made me feel so welcome when I arrived and the ambience made it easy to meet up with other travellers. The hotel is quite secure and it felt like a piece of paradise in the middle of the hustle and bustle of Kathmandu. The staff was always friendly and helpful, recommending massages, trips sightseeing and where to get things I wanted The hotel has a an awesome environment, with a relaxed and funky ambience.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank MaitezView
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review, March 31, 2014
Hello MaitezView !

We are pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write about it. As customer service is our No. 1 priority and we take it very seriously from the bottom of our heart. Your comments will be shared with our entire team, as reinforcement to continue with efforts to make us a leader in excellence. Also, I have forwarded your review to all those concerned specially Mr Badri, Mr Lama and Mr Pramod and they all are so proud to hear about your review.

Once again, thank you for your feedback and we do hope that your memorable experience will bring you back here in the near future.

Kind Regards,
Hotel Encounter Nepal Team
Thamel, Kathmandu, Nepal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 21, 2014

The manager Pramod changed money, got me a SIM card, was always smiling and available for any questions or just to say hi. The rest of the staff was always friendly and helpful, recommending massage and where to get anything I needed. It is just north of Thamel, so it is quiet but only a few steps from the busy part of Kathmandu. The room was clean, everything worked. The electricity went off every day in Kathmandu, but the hotel generator kicked in immediately. The restaurant was good, the other guests were great company for meals or just to chat with. I will come back to the Hotel Encounter.

Room Tip: I had a corner room, which was bright and sunny with a nice breeze.
See more room tips
  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Smell_the_jasmine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review, March 22, 2014
Dear Geoffrey,

Thank you for writing such a detailed response about your stay on Trip Advisor. Your words are extremely encouraging for our team.Of course, it does not come easy. Customer Service is our focus and the guiding light in all our actions. We are very glad that you like our hotel,quiet location, clean room, 24 hours electricity, restaurant, foods and overall our helpful staffs. I have forwarded your review to all our hotel team, specially to Mr. PRAMOD GAJUREL and they all are proud to hear about your review.

Once again, thank you for your feedback and we do hope that your memorable experience will bring you back here in the near future.

Kind Regards,
Hotel Encounter Nepal Team
Thamel, Kathmandu, Nepal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune
Level Contributor
252 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed March 21, 2014 via mobile

This is good hotel near market atea Thamel.

Rooms: 7/10 ( just enough size)
Food: 7/10 (serves good food at restaurant n in room)
Location: 5/10 (located in narrow lane but close to main market)
Facilities: 9/10 (good wifi network and power backup provision)
Choose this hotel if you want to focus on shopping from market area.
We were surprised by location but got compensated by facilities so stayed for 4+1 night.

Stayed March 2014, traveled with family
Helpful?
9 Thank YogeshLad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review, March 22, 2014
Dear Yogesh !

We are very glad to hear your review during your stay with us and thank you so much for rating us on Trip Advisor. Your words are extremely encouraging for our team. We are pleased to know that you liked our room, food, location and hotel facilities. I have forwarded your review to all those concerned and they all are so proud to hear about your review.

Thank you for having chosen to stay with us. We hope you will stay with us again.

Kind Regards,
Hotel Encounter Nepal Team
Thamel, Kathmandu, Nepal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed March 18, 2014

I have stayed here for 4 nights and would definitely recommend this hotel. It's good value for money, I've had a hot shower every day and it's in a good location (in Thamel, the main tourist area in Kathmandu).

The restaurant area is very pretty and well looked-after (lots of flowers and plants) and the food and drinks are reasonably priced.

The staff are all very friendly and polite, and very helpful (with information and advice on the sights of Kathmandu).

Great place to stay!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank TadleyJess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed March 17, 2014

Great value hotel, with friendly stuff, excellent service and great kitchen. One of the few value hotels in Kathmandu with a REAL HOT WATER. The location is perfect - just across a street from Thamel. This location offers no noise, dust and smell of Thamel. The rooms were well appointed, clean and comfortable. The hotel features a great outdoor restaurant with an open fire pit. All the members of the staff took great care to ensure that my visit was the most it could be. The hotel operations manager, PRAMOD GAJUREL is always ready to help with just about anything. He owns Black Diamond trekking outfit and can organize all kinds of activities on the spot. I was also very impressed with the hotel airport service. They use their own clean new cars with air conditioning for a comfortable ride. I will stay there again when I return to Kathmandu.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Suave_5560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review, March 18, 2014
Dear Suave,

Thank you for writing such a detailed response about your stay on Trip Advisor. Your words are extremely encouraging for our team.Of course, it does not come easy. Customer Service is our focus and the guiding light in all our actions. It is really great to know that our team have rendered a great hospitality to you.We are very glad that you like our hotel, location, room, kitchen, restaurant, travel arrangement and overall our helpful staffs. I have forwarded your review to all our hotel team, specially to Mr. PRAMOD GAJUREL and they all are proud to hear about your review.

Once again, thank you for your feedback and we do hope that your memorable experience will bring you back here in the near future.

Kind Regards,
Hotel Encounter Nepal Team
Thamel, Kathmandu, Nepal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Encounter Nepal

Property: Hotel Encounter Nepal
Address: Samakhusi Marg | Thamel, Galkopakha, Kathmandu 44600, Nepal
Location: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
#6 Spa Hotel in Kathmandu
#10 Business Hotel in Kathmandu
#12 Romantic Hotel in Kathmandu
#12 Family Hotel in Kathmandu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Encounter Nepal 3*
Number of rooms: 36
Official Description (provided by the hotel):
Hotel Encounter Nepal is a Nepalese character hotel on the northern edge of Thamel just 4 minutes walk away from the lively Thamel Centre, 15 minutes from Tribhuvan International Airport, and 30 minutes from the major world heritage sites. Would you like to have travel information? Our travel consultant at travel office will help you after your arrival next to the reception. No problem! It does not cost you any money and use public transport to get around from there! You will find the taxi or rikshaw stop which will take you to the city tour only 50 meters from the hotel. Major restaurants, bars and pubs of the city are only a 4-minute walk away. The hotel offers 36 different characters rooms all well equipped with a range of facilities and you can choose your room from 7 rooms with balcony with valley view, 16 rooms are garden facing on your preference. Hotel Encounter Nepal also offers a restaurant, renovated in 2009, with bar and sunny area, FREE WiFi, computers, 24 hour security, free high-speed internet and free parking in front of the hotel. 25 rooms offers AC, 24 hours of electric back up although there there is 14 hours of power cut in Kathmandu. Construction Date 1991, Renovation Date 2010. ... more   less 
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Also Known As:
Encounter Hotel Kathmandu

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