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“Gem of a Place”

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Hotel Encounter Nepal
Ranked #28 of 209 Hotels in Kathmandu
Certificate of Excellence
Reviewed March 3, 2014

I have stayed in many hotels in Kathmandu and this is the best I have encountered. Rooms are clean and comfortable without the musty smell of some hotels I stayed before. Management and staff were very friendly and even went the extra mile to send us to the airport personally. The bar/restaurant is cosy with a warm fireplace to sit by and relax away from the chaos of Thamel. Location was good to nearby Thamel for shopping. Would stay there again.

  • Stayed: February 2014, traveled with friends
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8  Thank Wee A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this reviewResponded March 5, 2014

Hello Wee !

Thank you for rating us so highly on TripAdvisor. Your words are extremely encouraging for our team. Of course, it does not come easy. Customer Service is our focus and the guiding light in all our actions.We are pleased to know that you liked our hotel, location, room, bar/restaurant, warm fireplace to sit by and relax away from the chaos of Thamel, and yes the friendly & helpful staffs, and support our hotel team. I have forwarded your review to all those concerned and they sure are proud to hear about your review.

Thank you once again for taking the time to share your experience and all of us here sincerely hope that you will give us an opportunity to welcome you back at Hotel Encounter Nepal on your next visit to Nepal.

Kind Regards,
Hotel Encounter Nepal Team
Thamel, Kathmandu, Nepal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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415 - 421 of 1,030 reviews

Reviewed March 3, 2014

A great find, the hotel really is a good place to stay with every member of staff from the top down doing their best to make you welcome. After the intense experience of walking the streets of Kathmandu this is the perfect place to relax and enjoy great food. THANKYOU I will recommend you to anybody visiting Nepal :)

  • Stayed: February 2014, traveled with friends
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6  Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this reviewResponded March 5, 2014

Dear Paul !

We are pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write about it. As customer service is our No. 1 priority and we take it very seriously from the bottom of our heart. Your comments will be shared with our entire team, as reinforcement to continue with efforts to make us a leader in excellence.

We hope to see you again soon and thanks for recommending other travelers too.

Kind Regards,
Hotel Encounter Nepal Team
Thamel, Kathmandu, Nepal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2014

Yes indeed. Did I have problems? Never! How was the food? Terrace/bar/restaurant food was brilliant, tasty, fresh, and customers could easily ask for special dishes or beverages, like John's Hot Toddy! The gardens/terrace? Given the chaotic nature of Thamel, it was always a pleasure to get back there and just sit in the sun. How was the noise? If you don't like children's voices singing nursery rhymes, or the ringing of temple bells at dawn, hey, that's life in KTM! The rooms? basic, but always clean. HOT, hot water every morning! Staff? Yes they had staff, all of them always smiling, laughing, joking, working hard to give customers what they ask for. If you want a great receptionist, just go to the desk and ask for Natini .... yup, there's a family connection, I'm her International Baje. if you want comedy, try Uttam in the bar evenings most days!

Room Tip: if you want cool, try A/C rooms. If you're cold ask for a heater. Rooms facing out over the cour...
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  • Stayed: February 2014, traveled solo
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7  Thank JohnBaje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this reviewResponded March 5, 2014

Hello John !

We are pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write about it. As customer service is our No. 1 priority and we take it very seriously from the bottom of our heart. We are very glad that you had a really pleasant stay with us and we are very grateful to receive your feedback that overall we were being able to meet your expectation. Your comments will be shared with our entire team, as reinforcement to continue with efforts to make us a leader in excellence.

Thank you once again for taking the time to share your experience and all of us here sincerely hope that you will give us an opportunity to welcome you back at Hotel Encounter Nepal on your next visit to Nepal.

Kind Regards,
Hotel Encounter Nepal Team
Thamel, Kathmandu, Nepal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2014

Thank you very much to the Management and staff for a very enjoyable stay from the 12th Feb, 2014 to the 24th Feb 2014. Nothing, was to much trouble excellent service all the time.

The Encounter Restaurant was all so excellent, with a wide choose of meals to suit everyone.
the breakfasts were always good. The waiters and the manager always gave their best service.
Very friendly service, well done Hotel Encounter..

  • Stayed: February 2014, traveled solo
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7  Thank Allen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this reviewResponded March 5, 2014

Dear Allen !

Thank you for sharing your photos with us. It is really great to know our team have rendered a great hospitality to you.We are very glad that you had a really pleasant stay with us and we are very grateful to receive your feedback that overall we were being able to meet your expectation. I have forwarded your review to all those concerned and they all are so proud to hear about your review.

Thank you for sharing your experience with us & we hope to see you again soon.

Kind Regards,
Hotel Encounter Nepal Team
Thamel, Kathmandu, Nepal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2014

Hotel Encounter provides the perfect escape from the hectic energy of Thamel. Situated on the edge of the tourist district it provides all the convenience of being near the shopping and restaurant precinct while still allowing for a peaceful nights sleep. The rooms are clean and comfortable with stunning views over the city. Hot water and free wifi are added benefits that make for such a pleasant stay. The staff are all extremely friendly and go out of their way to provide any assistance required. I would highly recommend this hotel.

Room Tip: Room 304 has a fantastic view over the city
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  • Stayed: February 2014, traveled solo
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9  Thank ReginaOakley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this reviewResponded February 24, 2014

Dear ReginaOakley,

Your photographs are wonderful. Thank you for sharing them. It is really great to know our team have rendered a great hospitality to you.We are very glad that you had a really pleasant stay with us and we are very grateful to receive your feedback that overall we were being able to meet your expectation. Also thank you for your room tips. I have forwarded your review to all those concerned and they all are so proud to hear about your review.

Thank you for sharing your experience with us & we hope to see you again soon.

Kind Regards,
Hotel Encounter Nepal Team
Thamel, Kathmandu, Nepal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2014

Hotel encounter Nepal and relaxing place to stay. The view is so beautiful and the gardens are lovely. Service in both 2 block the hotel and the restaurant is excellent. The rooms are elegant and the baths are great. Every detail is covered and comfortable. Breakfast has to be one of the very best in all of Kathmandu . Our only suggestion would be that the dinner menu be more varied and change nightly, at least with a feature of the day, rather than quarterly. There are several places to relax . Pramod service was totally great . Shuttle to and from airport for a reasonable fee .Thank you so much pramod and to all of your staff bye!

Room Tip: Rooms on the north side are quieter
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  • Stayed: January 2014, traveled as a couple
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8  Thank iepenaloza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this reviewResponded February 24, 2014

Dear iepenaloza,

We are very glad to hear your review during your stay with us and thank you so much for rating us so highly on Trip Advisor. We are all so proud to hear about your review that overall we were being able to meet your expectation. It really motivates us further to get up every day and deliver our very best. Also I have forwarded your review to all our team specially to Mr. Pramod and they all are so proud to hear about your review.

Thank you for having chosen us and encouraging with your sincere appreciation.

Kind Regards,
Hotel Encounter Nepal Team
Thamel, Kathmandu, Nepal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2014

We wondered if all those fantastic reviews of Hotel Encounter Nepal And Boss Pramod Gajurel it could be true and they are! We had a marvelous 5night stay at hotel. The only thing that would have improved it would have been more nights there-- we hated to leave! We got a beautiful room with a balcony room no 302, which gave us sweeping views of the Kathmandu Crazy City and north side green Mt. and white MT. Break fast goods and more-- all to be enjoyed with those amazing food . The hotel also provides complimentary welcome tea with lovely Pramod Gajurel.There are many tables so it is not important to reserve if you'd like to dinner at the hotel. We had dinner there every night during our stay and found the food and the setting superior to some of the meals we had in town. Every single staff person we encountered was warm, friendly and helpful you see all the times boss Pramod with smile face a real pleasure to interact with him . They are clearly dedicated to making sure every guest is well looked after. I saw some TripAdvisor posts that had complaints about the location being inconvenient, bus schedules infrequent, but I am not sure why there are complaints you can reserve We will definitely be back !

Room Tip: 302 the topflower is very good
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  • Stayed: November 2013, traveled as a couple
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9  Thank david_panday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this reviewResponded February 24, 2014

Hello David,

Thank you so much for writing such a detailed response about your stay on Trip advisor. We are pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write about it. As customer service is our No. 1 priority and we take it very seriously from the bottom of our heart. Your comments will be shared with our entire team, as reinforcement to continue with efforts to make us a leader in excellence. I have forwarded your review to all our team specially to Mr. Pramod and they all are so proud to hear about your review.

Thank you once again for taking the time to share your experience and all of us here sincerely hope that you will give us an opportunity to welcome you back at Hotel Encounter Nepal on your next visit to Nepal.

Kind Regards,
Hotel Encounter Nepal Team
Thamel, Kathmandu, Nepal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Encounter Nepal

Address: Samakhusi Marg | Thamel, Galkopakha, Kathmandu 44600, Nepal
Location: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
#7 Spa Hotel in Kathmandu
#9 Family Hotel in Kathmandu
#10 Business Hotel in Kathmandu
#12 Romantic Hotel in Kathmandu
Price Range: $23 - $36 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Encounter Nepal 3*
Number of rooms: 36
Official Description (provided by the hotel):
Hotel Encounter Nepal is a Nepalese character hotel on the northern edge of Thamel just 4 minutes walk away from the lively Thamel Centre, 15 minutes from Tribhuvan International Airport, and 30 minutes from the major world heritage sites. Would you like to have travel information? Our travel consultant at travel office will help you after your arrival next to the reception. No problem! It does not cost you any money and use public transport to get around from there! You will find the taxi or rikshaw stop which will take you to the city tour only 50 meters from the hotel. Major restaurants, bars and pubs of the city are only a 4-minute walk away. The hotel offers 36 different characters rooms all well equipped with a range of facilities and you can choose your room from 7 rooms with balcony with valley view, 16 rooms are garden facing on your preference. Hotel Encounter Nepal also offers a restaurant, renovated in 2009, with bar and sunny area, FREE WiFi, computers, 24 hour security, free high-speed internet and free parking in front of the hotel. 25 rooms offers AC, 24 hours of electric back up although there there is 14 hours of power cut in Kathmandu. Construction Date 1991, Renovation Date 2010. ... more   less 
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Also Known As:
Encounter Hotel Kathmandu

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