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“Excellent customer service”
Review of Hotel Norbu Linka

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Hotel Norbu Linka
Ranked #101 of 207 Hotels in Kathmandu
Reviewed March 4, 2014

The Tour Manager and Reception staff was friendly and helpful. They provided excellent customer service and are always there to attend to their guests. WiFi network was great and also the bedroom was neat and tidy. This hotel is located in Thamel, but slight off the main street; ideal for people who wants to be in the city but also some quiet time away.

Stayed: March 2014, traveled with friends
2  Thank MissJYMP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelNorbulinka, E-Commerce at Hotel Norbu Linka, responded to this reviewResponded March 5, 2014

Dear MissJYMP,

Thank you for writing such a detailed response about your stay on Trip Advisor. Your words are extremely encouraging for our team.Of course, it does not come easy. Customer Service is our focus and the guiding light in all our actions. I have forwarded your review to all those concerned specially toTour Manager and Reception staff and they all are proud to hear about your review.

Once again, thank you for your feedback and we do hope that your memorable experience will bring you back here in the near future.

Kind Regards,
Hotel Norbu Linka Team
Thamel, Kathmandu, Nepal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (206)
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52 - 58 of 206 reviews

Reviewed March 3, 2014

This hotel is located in Thamel, a bit off the main street, so it is quiet but still central. Our room was large and clean, the lobby and restaurant are good size and well staffed. I think it is good value and can recommend

  • Stayed: February 2014, traveled with friends
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2  Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelNorbulinka, E-Commerce at Hotel Norbu Linka, responded to this reviewResponded March 5, 2014

Dear Michael P,

Thank you for sharing your experience with us. It is really great to know that our team have rendered a great hospitality to you.We are very glad that you like our hotel location, room, restaurant, lobby and staffs.

Thanks for choosing Hotel Norbu Linka and hope you'll stay with us the next time you're in Kathmandu.

Kind Regards,
Hotel Norbu Linka Team
Thamel, Kathmandu, Nepal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2014

quite area in thamel area, with good rooms and ample hot water.
the hotel is good value for money.
recommend staying at Norbu Linka for other travellers, as i have no reason not to recommend the hotel.

Room Tip: i stayed in 2 seperate rooms and both rooms were fine
  • Stayed: February 2014, traveled solo
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Thank Dallas A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelNorbulinka, E-Commerce at Hotel Norbu Linka, responded to this reviewResponded March 5, 2014

Dear Dallas,

We are pleased to receive your nice review and your satisfaction with our services. Thank you for writing such a detailed response about your stay on Trip Advisor. I have forwarded your review to all those concerned and they all are proud to hear about your review.

Once again, thank you for your feedback and recommending our hotel. We do hope that your memorable experience will bring you back here in the near future.

Kind Regards,
Hotel Norbu Linka Team
Thamel, Kathmandu, Nepal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

It was a really nice experience to stay with friendly staff. I would recommend this hotel for all travelers who prefer to stay in comfort and quality with best price. They have nice restaurant where you can have fresh and good meals and a good converted hall where we had a good time of fellowship. Heater , hot water and WiFi too was a blessing.

Jackson

  • Stayed: February 2014, traveled with friends
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3  Thank Jackson S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelNorbulinka, E-Commerce at Hotel Norbu Linka, responded to this reviewResponded March 5, 2014

Dear Jackson,

We are very glad to hear your review during your stay with us and thank you so much for rating us so highly on Trip Advisor. Your words are extremely encouraging for our team. As customer service is our 1st priority and we work very hard to deliver out of the box service to you. We are very glad that you had a really pleasant stay with us and we are very grateful to receive your feedback that overall we were being able to meet your expectation.

Thank you for sharing your experience with us & we hope to see you again soon.

Kind Regards,
Hotel Norbu Linka Team
Thamel, Kathmandu, Nepal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

Hotel Norbu Linka provides a warm welcome for all their guests, greeting everyone that goes in & out of the hotel throughout the day. This was a pleasant surprise as we reached the hotel after midnight on our arrival in kathmandu. The staffs were also very organized with the check-in procedures. Heater & hot water are readily available for the cold weather. Breakfast buffet was good with a variety of choices. If you wake up late & the breakfast buffet has been cleared, the hotel will provide you a standard breakfast set. Staffs were attentive, constantly checking if you require any additional food or drinks. Location is ideal, located quietly at the back alley of Thamel street. Shops & restaurants are available within a 5 min walk. The same standard of service was given to us again when we returned to Hotel Norbu Linka a week later after our trek.

  • Stayed: January 2014, traveled with friends
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1  Thank Audrey A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelNorbulinka, E-Commerce at Hotel Norbu Linka, responded to this reviewResponded March 5, 2014

Hello Audrey !

Thank you for rating us so highly on TripAdvisor. Your words are extremely encouraging for our team. Of course, it does not come easy. Customer Service is our focus and the guiding light in all our actions.We are pleased to know that you liked our hotel, location, room, heater, hot water, restaurant, buffet, breakfast, friendly & helpful staffs, and of course the support our hotel team. I have forwarded your review to all those concerned and they sure are proud to hear about your review.

Thanks for choosing Hotel Norbu Linka and hope you'll stay with us the next time you're in Kathmandu.

Kind Regards,
Hotel Norbu Linka Team
Thamel, Kathmandu, Nepal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2014

It was pleasantly located near Thamel street yet far enough from the traffic, hence the quiet surroundings. The heater and hot shower was a big plus in the end winter. On day 1, we had a room with an old built in heater which was not effective, but day 2 we had a new heater that worked great. Overall it was clean and the staff were very friendly and helpful with providing information. The support staff is also quick to respond to our technical problems in the room.

  • Stayed: February 2014
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2  Thank LeeWS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelNorbulinka, E-Commerce at Hotel Norbu Linka, responded to this reviewResponded March 5, 2014

Dear LeeWS !

We are very glad to hear your review during your stay with us and thank you so much for rating us so highly on Trip Advisor. Your words are extremely encouraging for our team. We are pleased to know that you liked our hotel, location, room, heater, hot water, support of our hotel team. I have forwarded your review to all those concerned and they sure are proud to hear about your review.

Thank you for sharing your experience with us & we hope to see you again soon.

Kind Regards,
Hotel Norbu Linka Team
Thamel, Kathmandu, Nepal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2014

The hotel provides high quality services, rooms are quite, clean, well equipped. WiFi is available. Food is really excellent. If required, the hotel administration and staff are able to arrange efficiently a wide range of outdoor activities, reliable transportation to other sites in Nepal and other services. The hotel is close to shops and other attractive sites in the Nepal´s capital.
Jaromir K., Brno, Czech Republic

Room Tip: Early sunshine in upper floors.
  • Stayed: February 2014, traveled with friends
    • Value
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    • Service
1  Thank Jaromir K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelNorbulinka, E-Commerce at Hotel Norbu Linka, responded to this reviewResponded March 5, 2014

Dear Jaromir K,

Thank you for sharing your experience with us. It is really great to know that our team have rendered a great hospitality to you.We are very glad that you had a really pleasant stay with us and we are very grateful to receive your feedback that overall we were being able to meet your expectation.

Thanks for choosing Hotel Norbu Linka and hope you'll stay with us the next time you're in Kathmandu.

Kind Regards,
Hotel Norbu Linka Team
Thamel, Kathmandu, Nepal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Norbu Linka

Address: GPO Box 21288 | Thamel, Kathmandu, Nepal
Location: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #101 of 207 Hotels in Kathmandu
Price Range: $42 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Norbu Linka 3*
Number of rooms: 36
Official Description (provided by the hotel):
Situated in central Thamel, Hotel Norbulinka features a mix of modern décor and traditional carvings and artworks. It offers rooms with a private bathroom an on-site restaurant and a free airport pick-up service.Room are air-conditioned and feature a wardrobe and cable TV. A private bathroom includes a shower and free toiletries.Hotel Norbulinka is 3 km from both Central Bus Park Gongabu and Kathmandu Durbar Square. Tribhuvan International Airport, Kathmandu is 6 km from the hotel.Guests have access to free Wi-Fi in the hotel’s common areas. A safety deposit box is available at the 24-hour reception. A currency exchange and tour desk is conveniently located at the hotel, which also provides laundry and dry cleaning services at an extra cost.Restaurant serves a variety of cuisines including Nepalese, Tibetan and Indian. Jasmine Bar offers a wide selection of drinks. ... more   less 
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