Staff could not get hot water to run. Lodged complaint at 930 pm and we had to keep checking with them every half hour, only to be told that we can try and see if the water is now hot. At 1130 pm, we were told we need to wait for another 1.5 hours. What rubbish! We asked for bucket shower instead. If it ain't gonna work, just be upfront about it.
For a relatively new hotel, things seem to be falling apart- the knob for the tap fell out - we had to wash with the tap at the bathtub. Staff made no effort to repair it even though they were aware of this.
- Official Description (provided by the hotel):
- Well-positioned in Thamel, Aria Boutique Hotel and Spa is the ideal point of departure for your excursions in Kathmandu. Set 0.0 km from the excitement of the city, this 3.5-star hotel commands an excellent location and provides access to the city's biggest attractions. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Kathesimbhu Stupa, Kathmandu Guest House Minitheatre, Gandharba Culture and Art Organisation. Aria Boutique Hotel and Spa offers impeccable service and all the essential amenities to invigorate travelers. Top features of the hotel include meeting facilities, laundry service/dry cleaning, tours, restaurant, bar/pub. Step into one of 13 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, separate shower and tub, bathtub, extra long beds (> 2 meters), coffee/tea maker. The hotel offers wonderful recreational facilities such as garden, sauna, fitness center, massage to make your stay truly unforgettable. When you are looking for comfortable and convenient accommodations in Kathmandu, make Aria Boutique Hotel and spa your home away from home. ... more less
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