We can't understand all the hype in other reviews about this hotel. It is a hotel like many others - not more but more expensive! We stayed there for 2 nights in April and made a lot of negative experiences, so we would definitely not go there again.
We booked a deluxe room with garden view, fan etc. on one of the hotel reservation platforms. Yet upon arrival we were given a room facing the road and construction works at the building opposite. There was no fan which was very uncomfortable at outside temperatures of 25 to 30 degrees Celcius (by the way, there is no A/C in the whole building). The bathroom was very old, small and basic. The hot water supply didn't work, so after the long flight from Europe we had to take a "shower" with the help of a bucket of water. In the evening, we noticed that the hotel bill and credit card payment were not correct. VAT, service charge and credit card fee (total 26 %) were added to the price. We complained and after some discussion we were given the money back the following day, yet we felt definitely cheated.
Breakfast only starts at 7 which is too late for all travellers with flights to trekking destinations. After asking for an early breakfast we were promised to get one at 6:30, but the food was not ready which means we had to leave with a piece of melon and a slice of bread. Furthermore, the place is far away from the city center and none of our taxi drivers was abled to find it. We must clearly say that the price-value-relationship is rather poor in this hotel, compared to other nice hotels in kathmandu it is definitely overpriced. The staff seem to be rather unexperienced. There are many better options in town.
- Official Description (provided by the hotel):
- Close to one of the holiest Buddhist stupas and adjacent to a Buddhist monastery, Shambaling is nestled in the heart of Kathmandu’s Tibetan community in Boudhanath. A 10-minute walk from Boudhanath Stupa, through the narrow brick-paved lanes, Shambaling, meaning paradise garden, opens its door to the comforts of true Tibetan culture fused with high end Swiss hospitality. Spread in 35,000 square feet, your address will be a renovated early 70th Tibetan-style house. You have the luxury of choosing from the 28 meticulously designed suits deluxe and standard rooms based on the concept of Kalachakra. Shambaling exquisitely welcomes you to experience a true Tibetan home stay coupled with genuine Swiss hospitality. One of Boudha’s first guesthouses used by pilgrims from Tibet, the property dates back to early 1970's. Approximately 20 minutes from the international and domestic airport, the hotel is quietly tucked away from the busy streets and fairly close to the peaceful realms of Buddhist heritage sites. Two years in the making, the once old building now houses Shambaling, where old traditions meet modern amenities. While elegantly designed modern rooms and suites mirrors Tibetan aesthetics, every floor represents the Kalachakra elements of Earth, Fire, Water and Sky. Each room’s ceiling colour complements the custom-made curtains and cushion covers. The exclusively imported linen adds novelty to your private space. Shambaling also opens up its lush green garden, perfect for an outdoor meeting or a relaxation under the Peepal tree while gazing at the colourful prayer flags. If you are in search of some soul-searching, the meditation room might come to your rescue. Rooms and SuitesWith meticulous design and an eagle-eye detail, each of the hotel’s four floors represents the elements of Earth, Fire, Water and Sky. While white ceilings combined with white curtains and linen gives you the impression of being under a cloudy sky on the first floor, you transcend to the second floor to experience the warmth of red fire. As you climb further, the rooms welcome you with the exquisiteness of blue water on the third level and yellow hue representing earth on the fourth floor. You can choose between Shambaling standard rooms, the monastery-facing or the garden-facing deluxe rooms, or one of the exclusive suites, all equipped to ensure your comfort, luxury and privacy. All rooms while retaining a taste of authentic Tibetan aesthetic are equipped with modern facilities, including suave bathroom, spacious closet and a mini bar. Whether you are in the mood for fine dining or a casual lunch, Shambaling offers you appetizing delicacies for your gastronomic delight.The Lungta Restaurant is a multi-cuisine fine dining restaurant with a menu that caters eastern and western culinary. With an open-counter kitchen, wooden floor and fine cutlery, the restaurant gives you an invigorating dining experience. Shambaling also serves savories in its outdoor facility known as The Lingka, the Garden Restaurant. Overlooking the lush green garden space, you can dine beneath the prayer flags while gazing at the hotel’s magnificent Tibetan-style architecture. If you want to fulfill your dose of caffeine, our coffee machine La Cimbali serves the world-known Illy coffee. A wide selection of wines and single malt whiskey chosen by the owners awaits you at the Cave Bar. ... more less
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