This hotel was booked as part of tour package. This is priced and probably intended as a budget hotel. The review is focused on the basic rooms.
The hotel is in serious need of a make-over. It's just a really run down place. I am by no means a fussy traveller and I can accept a lot of things but if it's not clean it gets a poor rating (for me anyway). At this price point I would recommend to go elsewhere.
The beds are big and comfortable. But that doesn't excuse old chewing gum underneath the blanket and strands of hair on the sheets. The shower didn't drain properly and the bathroom got flooded. The rooms are carpeted which has stains and doesn't look very sanitary.
On the bright side the hotel has extremely helpful staff. When I asked for help with the shower, the reception lady gave me another room. This room has was in much better shape but the toilet didn't flush properly. So we switched to another room which didn't have a shower head holder (at this point I had a bright idea to use this to ask for an upgrade). I asked nicely for one of their exec rooms and she gave it to me for no extra charge. I think actually building a relationship with the reception lady while dealing with room issues helped. No-one likes a whiny and impatient/angry person. In the end we ended up with a pretty good room with no complaints.
The second time staying at the hotel on the return leg after going to Annapurna, our room had a filthy bathtub. But for 1 night, whatever... I'm not fussed. The rest of the room was bearable.
A big plus is the location though.
- Official Description (provided by the hotel):
- Nirvana Garden-Hotel is located in a tranquil oasis right in the heart of Thamel: Kathmandu's hub of touristic area, within walking distance of the Royal Palace Museum, the shopping and business district and areas of touristic interest. One step away from the hustle and bustle of Thamel, guests can enjoy the serene comfort of an expansive and lush landscaped garden replete with a rocky waterfall and a profusion of flowers, trees and birds. The hotel is unique, starting from its prime location, a spacious parking area, the ambiance and decor of the lobby and rooms to the Nepalese architecture of the hotel structure. The service is friendly but efficient and polite but personal, catering to all the needs of a discerning guest. The hotel aims to provide international standard accommodation and service with a touch of warm Nepalese hospitality at very affordable prices. ... more less
- Reservation Options:
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- Also Known As:
- Nirvana Garden Kathmandu