To call someplace a boutique hotel and capitalize on the Shangri-La name..say it is a 5* hotel then that is what I would expect when I check in. However if this is a 5* hotel then I have to change my standards!!
The friendliness of the staff I cannot fault, they were great. What I can find fault with is the old condition of the hotel and the lack of maintenance.
What needs to improve are:
The dirty, stained carpets in the rooms.
The tiny CRT - TV in the room, upgrade to a watchable TV
The lift. I feared for my safety because of the noise, jerkiness, door not closing or stopping inches above or below the level of the floor.
"FREE" Wifi. Why is it a $20 night hotel can supply usable free wifi and this hotel at 5* rates can't? If we cannot connect even in the public areas..then we leave and spend our money elsewhere.
This is a hotel I will NOT recommend to anyone else.
- Official Description (provided by the hotel):
- Nepal's Own five star boutique hotel in a quite diplomatic district. 100 Deluxe suites, apartments and rooms. Beautiful serene landscaped garden and first class service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Agoda, Expedia and Booking.com so you can book your Shangri-La Hotel Kathmandu reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Shangri La Kathmandu
- Shangri La Hotel Kathmandu