We recently stayed here for a total of 3 nights on our tour of India and Nepal.On the first 2 nights our only complaint was that when we asked for strong coffee we were initialy waiting for 20 minutes and on reminding the waiter politely he said he was "very busy".This was true but scarcely the reply expected!On the 3rd night the room card given to us did not work and we had to ask for assistance.The tv did not work and again we required help.the shower had a seat in it which did not fold back making it impossible to stand directly under the shower with the result that water got outside the shower area.This was fixed at 10 oclock at night but in my opinion only temporarily.The next morning our wake up call was at 7.30 and luggage outside the doors at 8.15.A porter with a luggage trolley knocked on our door at 7.15.
On the plus side the setting was good and the food good although more expensive than the other 4 and 5 star hotels we stayed in.Apart from the one incident the staff were helpful.
All in all extremely disappointing and by far the worst hotel of its type (4 or 5 star) we stayed in on our trip
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- Also Known As:
- Hyatt Regency Kathmandu Hotel Kathmandu
- Hyatt Kathmandu
- Kathmandu Hyatt Regency
- Hyatt Hotel Kathmandu