This hotel is fairly nice, but we were very put off by how they handled laundry service. After just arriving in Kathmandu and before heading out for the evening we asked if there was a spot nearby to drop some laundry. The front desk insisted we drop it with them for 100 rupee/kg. We agreed, and immediately felt foolish as soon as we stepped on the street and saw places everywhere advertising 50 rupee/kg. At that point we shrugged it off, figuring we were just paying for the convenience of having it done at the hotel. However, when the laundry arrived several hours late (delaying our departure from Kathmandu) and we were asked to pay 200 rupee/kg my husband resisted. They eventually accepted the agreed upon 100 rupee/kg fee, but we left with a seriously bad taste in our mouth from this hotel.
That being said, rooms are decent and the rooftop breakfast is nice. Just take your laundry elsewhere :)
- Official Description (provided by the hotel):
- Hotel Family Home, located in heart of Thamel, is not just a hotel but home to many travelers who come to Nepal to spend their holiday and explore its rich diversity. We treat everyone who comes as a part of our family. We always aim to make anyone (you might be the one) feel like 'at home away from home’. We therefore would like to invite you into a family. Thank you. ... more less
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