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“Good location, good service, new facilities” 4 of 5 bubbles
Review of Hotel Family Home

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Hotel Family Home
Ranked #4 of 194 Hotels in Kathmandu
Certificate of Excellence
Copenhagen, Denmark
Level Contributor
201 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
“Good location, good service, new facilities”
4 of 5 bubbles Reviewed April 28, 2012

We moved to this hotel after our disgusting experience at the Thamel Hotel. The hotel occupies the top floors of building and is fairly new so rooms are uncluttered with nice surfaces. The staff were very friendly and helpful.
We had to the floor room 902 - next to the terrace - which was absolutely boiling at night after getting the sun all day so try to avoid it! They gave us a fan so it was OK but it'd be nicer to have a fresher room. The bathroom was very new and modern and probably the best one we had in Nepal though we could see the cleaners are not so thorough with dirt accumulating in corners already. Seems like the safest bet is to go for newer places as maintenance is generally poor and places fall into desrepair fairly quickly.
They had free internet access at reception which was very handy!

Room Tip: Top floor (9) rooms can get very hot as they are exposed to the sun all night. Also, they are next t...
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank HendrikM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelfamilynepal, Manager at Hotel Family Home, responded to this review, April 29, 2012
Dear Guest,Namaste and thank you very much for your valuable time to drop few line on tripadvisor about your experience at hotel family home ,we are glad to know that you found our place friendly, helpful and clean
And it seems you were with us when we were full otherwise we would not give you that room ,901 and 901 is our very basic room for the budget and bag packer guest , we have 17 other rooms which are very cool and they have A/C sorry for that ,and about the maintenance I will keep an eye to keep it clean ,
Thank you so much for your stay and review,
Mukti And family home team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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503 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
Dublin
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed April 23, 2012

I stayed in this hotel Easter 2012, it has only been open 2 months and is a really good place to stay in a central location in Thamel, Kathmandu. The staff were very good, rooms very large and clean, loads of good pressure hot water all day. I was able to leave my bags there while I went trekking for a few weeks and collect them when I got back. There is a lovely roof terrace which doubles as the restaurant for breakfast which is cooked to order every morning.

  • Stayed April 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Penelopedublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelfamilynepal, Manager at Hotel Family Home, responded to this review, April 29, 2012
Dear Guest ,Namaste and regards from family home Kathmandu,Our pleasure to see your review on tripadvisor about your most recent stay at our home ,we are glad to know that you found us friendly,clean,and good location and thank you very much for the great comment about the breakfast and roomftop garden
We hope we will be able to see you again at our home
Mukti and family home team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
copenhagen
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 23, 2012

My friend and I had a very pleasant stay at the Family Home Hotel 2. Everybody - from driver to waiters, receptionists and owner were very helpful and provided an excellent service. "No problem" was the standard answer, when you asked for help.
The hotel makes you feel safe, the rooms are clean and spacious, and the roof top is a great place for at time-out from the noisy and busy Kathmandu. I specially liked, that I could have my morning milkcoffee "e-strong", when we had breakfast served at the roof top.
Earplugs at night are a good idea though, but that goes for all Thamel hotels.
I definitely recommend this hotel!

  • Stayed April 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank nette s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelfamilynepal, Manager at Hotel Family Home, responded to this review, April 24, 2012
Dear Nette,Namaste and regards from Hotel Family Home Kathmandu,Thank you so much for the comment you drop on tripadvisor about the hotel family home and the services, I am sure you had a great stay with us which you provbed,Only the word I believe from the culture of Nepalese family ‘’Guest is the God’’, that’s the rule at hotel family home under my management and I always guide my staff not to hurt any guest even in a small issue ,first goal is make the guest satisfied then take the charge for your service what you have provided ,and we all in hotel family home believe in karma ,I can not explain you how happy I am to read your review on trip advisor ,everymoring when I wake up first thing I do is I open the trip advisor and many other side where I can read the review of my hotel and I always take the attention of all review weather is good and bad ,good one make me happy and bad one make me to improve and thank you very much for giving me the time to relax this morning I really hope that all my guest in future will have the same feeling like you had at hotel family home
Thank you so much for the excellent review and looking forward to see you again in future at the hotel family home
Mukti & Hotel Family Home Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maple Ridge, Canada
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed April 21, 2012

We really enjoyed our stay here. The staff are excellent. The rooms were reasonably clean. They upgraded our rooms to have a whole little suite without us even asking. Breakfasts were made to order each morning. The beds are very firm but otherwise the rooms are a nice size. The hotel is in a great location in Thamel. Very close to lots of great shopping. The hotel arranged a car and driver for us when we wanted to go see some temples and then head out of the city for the afternoon. They also arranged airport pick up and drop off (for a fee) but was nice to have that taken care of. Can definitely recommend this place to stay at.

Room Tip: If you are there when the weather is warm you will want to have a room that has a fan or AC (for whe...
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  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Michele D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelfamilynepal, Manager at Hotel Family Home, responded to this review, April 22, 2012
Dear Micheal And familys ,
Thank you so much for the wonderful reviews on TripAdvisor,we all are so cool to read that we were able to made your stay excellent with us and we keep trying to do this for our guest in future as well, thank you very much for the good comment about the staff,Breakfast and rooms and it was our pleasure to give our driver for the sight seeing and airport transfer ,we are really looking forward to see you and your friends in our Home
Mukti and family Home team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hulata
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 18, 2012

Family home is located in the Tamel, on a side path between 2 main roads, so it is not noisy.
The rooms are big, have good showers and breakfast (very tasty, at your choice) is served on the roof of the hotel, between flowers and plants.
Mutki, the owner is friendly and he helps with all kind of arrangements ( flights, taxis, buses).
The staff is gentle and nice.
Nepal has the highest mountains and great views, but the biggest treasure of Nepal are the people: patient, ready to help, gentle and smiling. Some of thea are at Family Home.

  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Grazia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 15, 2012

Me and my daughter (12 years old) stayed 8 nights at this hotel (4 nights in one location and 4 nights in the new location). in both locations we enjoyed big, clean and comfortable rooms (but the new location is somewhat better). both locations are in the center of thamel. the staff is most friendly, especially mr. Mukti Pandey, the hotel manager, who assisted us, in a very professional yet friendly manner , in arranging our trek and flights. Good breakfast at the roof top. a great place to stay in Thamel. If I ever come back to nepal (hopefully I will!), this hotel will be my only choice of accommodation!

  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Dovi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelfamilynepal, Manager at Hotel Family Home, responded to this review, April 22, 2012
Dear dov, Namaste and greeting from the family home team,What a review make give the better hospitality for the further guest ,we really appreciate for your valuable time to drop a review on tripadvosor about your stay with us and thank you so much for the good comment about the rooms and,staff and the trekking arrangement ,we really can not wait to see you in our hotel for the another visit
Mukti Pandey and Family Home Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
næstved
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 10, 2012

Family Hotel has a very friendly and helpful staff, that makes everything possible. The rooms are large and very clean. Good breakfast at the roof top. A good place to stay in Thamel

  • Stayed March 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 30lotteg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelfamilynepal, Manager at Hotel Family Home, responded to this review, April 14, 2012
Dear Guest ,Namatse and thank you very much for your valuable time to drop few words about your stay at family home ,We are very much happy to hear that you have had great stay with us and you found the staff were friendly ,thank you so much for the good moment about the roof and breakfast
We can’t wait to see you for your another visit
Mukti Pandey
Family Home Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Family Home

Property: Hotel Family Home
Address: Ashok Galli Jytha, Thamel, Kathmandu 977, Nepal
Location: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Spa
Hotel Style:
Ranked #4 of 194 Hotels in Kathmandu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Family Home 3*
Number of rooms: 18
Official Description (provided by the hotel):
Hotel Family Home, located in heart of Thamel, is not just a hotel but home to many travelers who come to Nepal to spend their holiday and explore its rich diversity. We treat everyone who comes as a part of our family. We always aim to make anyone (you might be the one) feel like 'at home away from home’. We therefore would like to invite you into a family. Thank you. ... more   less 
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