From my first emails to Sunil, enquiring about availability and cost of accommodation, less than a week in advance, I felt welcomed.
Sunsil answered all my questions, was very prompt with his replies and very professional.
I work within the travel industry, and these qualities had reassured me I was booking with a hotel that cared for their customers. I was right.
My first time visiting Nepal, female, traveling alone, I was picked up from Kathmandu airport, then welcomed by the warm friendly and professional staff at Backyard Hotel. My first request was to find out where I could purchase a local SIM card for my phone. They didn't just give directions, which is all I had expected, Sunsil (also the breakfast chef) escorted me up streets around a block then down a side street. He spoke to the gent at NCELL and I was looked after. Sunsil also recommended places for me to dine. All this without any expectations of tipping.
Chandon, organized his driver Subas, to take me to all the highlights in and around Kathmandu. The tour in his a/c clean jeep, was well worth the money spent. Subas, was extremely informative, patient, pleasant and very professional. Chandon also organized my next 2 nights accommodation as a package deal at Chitwan.
Nothing was too much trouble. All staff including Raj could not do enough for me. I have stayed at 5 star hotels and have not experienced this hospitality by some.
My room was clean, fresh sheets, I had my own bathroom and a little balcony. Air conditioner (that I didn't use), TV and wifi. They are in the process of purchasing their own generator for the hotel. It didn't inconvenience me at all, that they didn't have one at present.
I enjoyed staying there so much the first 2 nights in Kathmandu, after traveling around Nepal, I made sure I booked my last night at Backyard Hotel prior to leaving the country.
Generally, my 'principle' is once I have visited a place/country to move on to the next one.
I can honestly say, the people I met in Nepal throughout my journey,starting with all the staff and management at Backyard Hotel, I will return. THANKYOU for making me feel safe and part of your 'family'.
- Official Description (provided by the hotel):
- Backyard Hotel is situated in a bustling tourist area of Thamel in a very convenient location for everything that a tourist might be looking for, the best restaurants, shopping, the best bookshops and the tourist bus stop. This 40 roomed hotel offers excellent service in a clean and comfortable environment where you will find people eager to please you all the time. Mixed dormitory, budget, standard, deluxe and super deluxe rooms are available for booking. Just 5 km away from the TIA, a free airport pickup is provided by the hotel if requested in advance via e-mail. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with HostelWorld, Expedia, Agoda, Booking.com, Hotels.com, Travelocity, Orbitz, TripOnline SA, Hotwire, Cancelon and Cheap Tickets so you can book your Backyard Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.