I loved my stay here. Lovely hotel, very friendly staff. Absolutely the best in Uganda. In fact, I have stayed at 3 Serena hotels and have loved all 3 - but this one is the best so far. So relaxing - you forget you are in the middle of Kampala. Its not cheap, but I wouldn't stay anywhere else in Kampala.
The restaurant breakfast and dinner buffets are quite nice. And there are 3 restaurants total (the one with the buffets, an Italian restaurant, and a reservations-only restaurant) which is nice for variety.
Laundry is terribly expensive - but that's to be expected.
The business center - it does have many computers and color printing/copying but the printer/copier has trouble with duplex printing and the color copies aren't very crisp. Oh and printing costs a fortune. I think I paid about $1 USD per page of color printing. So avoid that if you can.
There is a large mall (with a supermarket and many restaurants, etc.) really close to the hotel as well which is convenient.
The hotel is about 45 minutes from the airport (Entebbe). Airport transfer (in a BMW SUV) will cost you about $65 each way (which is too much compared to a non-hotel taxi, but its a convenient service).
- Official Description (provided by the hotel):
- An inspirational blend of 5-star polish and pan-African panache, this world-class hotel will showcase the cream of Ugandan culture while delivering the ultimate in personalized service, international cuisine, social style and business reliability.Drawing its architectural inspiration from the abundance of Uganda's lakes and rivers, the hotel has been created around a central water theme, which manifests itself both in the extensive water gardens and in the hand-carved panels and shimmering mosaics with which it is decorated. The hotel has free wireless internet as well as international cuisine spiced up with an African cuisine served up at the stunning gourmet fine-dining restaurant, The Pearl of Africa ... more less
- Reservation Options:
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